Potbelly Sandwich Shop

$ • American, Fast Food, Salad

17 S High St #175, Columbus
(614) 224-1976


Take-Out/Delivery Options


Reviews for Potbelly Sandwich Shop

If I could list a zero I would. I went in today to pick up my order scheduled for 12:05; after nearly waiting for 15 mins I asked the General Manager for a refund as I couldn’t wait longer. I understand that now things take a little longer and there is a process, but this manager was rude, unprofessional and condescending. I was told I couldn’t get a refund at the time, they couldn’t cancel the order and provide me a receipt… nothing. Then the way he spoke to me was flat...read full review
People will say that I am an idiot and that I was in the wrong, but when I witness one thing and get treated another way kind of upsets me. As I walked up to the door I witnessed a customer walk in, go to the counter, and leave with food without wearing a mask. As I was approaching the door they were heading to it, so I held the door for them since their hands were full. I took one step inside, since it was cool outside I didn't want to hold the door open and let all the cold...read full review
This restaurant has terrible customer service. These masks are getting way out of hand I have a Dr's note not to wear one due to health issues. This person tried to tell me that doesn't matter he doesn't need to follow the governor's orders about the exception and that a city ordinance has more power than the state. Oh let's not mention he is calling it a law. He really needs to study up on his government procedures. Not to mention discrimination against someone with a disability...read full review

More Reviews(115)


Monday 7AM - 6PM
Tuesday 7AM - 6PM
Wednesday 7AM - 6PM
Thursday Closed
Friday 7AM - 6PM
Saturday 10AM - 3PM
Sunday Closed

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.