Taco Bell in Columbus

“I never write reviews about fast food restaurants. I had an issue with my order at this location and Josh went absolutely above and beyond with his service to make sure my order was corrected. He provided exceptional customer service you rarely see these days. THANK YOU JOSH!!!“

“I came thru the drive thru an ordered a Enormous order. I even apologized an laughed .52 items we have a huge family. My wait time was less then IDK the full song of water falls by TLC. Q accurate order professional staff. An excellent experience! Thank you Great “

“The people that work there are very caring and very polite.

Parking: They have a huge parking lot in there's plenty of spots depart along with people who have disabilities and how to park at close they have plenty of those. Parking spots too.“

“Service was good. ? Food quantity for the price wasn't worth it. They don't hardly put any meat filling in their food. I got 2 Beef Chalupa Supremes and paid about $10. They didn't have that much in them. Not worth it. ? Didn't even fill me up.

Parking: Parking beside the restaurant.“

“The night staff has gotten way better !!!!!! Especially with third-party app drivers They are much more organized, and I really appreciate when the staff takes time out to read off the names on the orders That are ready for pick up it makes things easier and that way you don’t have a bunch of drivers sticking a phone in their face. It even drives me crazy.??‍♂️ And they are doing a really great job at prioritizing third-party app deliverys !!!!✊?

Vegetarian options: As long as you request for vegetarian options should be OK

Dietary restrictions: If you can’t eat, it, don’t get it

Parking: The parking lot is definitely small at this location during the day. You may not have any issues with parking but sometimes during lunch rushes. Parking can be next to none On Fridays and Saturdays this parking lot gets pretty wild

Kid-friendliness: It’s getting better the night staff is getting more organized

Wheelchair accessibility: Dealing with the double doors can be a hassle for wheelchairs or people with mobility issues“

“Dt 382 for 033779 on 12/06/2024
Elizabeth. Is. Fantastic. Watching them multitask was great. I'm in restaurants myself, and they were enthusiastic, delegative, ensured everything was correct, and wasn't dismayed when the line slowed down and the cars piled up. Continued smiling and engaging throughout the experience. Well done, Elizabeth! Keep up the tremendous work ethic! 😁“

“I must say- I was a little worried about ordering late night delivery bc of the reviews; however, I made a pretty large order and everything came way ahead of schedule, AND correct and WARM (all the way down to the different amounts of sauce packets I ordered). I am glad I took a chance. Everyone in my house enjoyed their food. Mely from doordash was exceptional as well. Very happy customer here ? thank you!“

“I generally avoid this Taco Bell due to first and second shift being rude and just down right terrible but I went today at 11:45pm the three males there were very friendly,kind,outgoing and helpful despite me being indecisive on what I wanted. The food was hot and the drinks were actually filled up. Service was fast I will definitely return for a late night snack. When I tried to tip them they just kept saying they were just doing there job but with a lot of convincing they finally took it. We really need more people like this there because this Taco Bell usually sucks“

“I keep coming back to this location even when it's out of my way because the food is consistently done very well. No skimping on beans and cheese here. The staff is also much more welcoming than at most locations. Keep up the great work!“

“Parking: It was located on Gender Rd Canal Winchester Ohio and I only went thru the drive thru and got a Carmel empanadas which was very good and I am thankful they brought them back good job Taco Bell

Kid-friendliness: Very kind and friendly area and very safe

Wheelchair accessibility: Yes Taco Bell is a very big chain in America and it would not benefit them at all nothing have any type of accessible so they do have handicap accessible entrance bathrooms dining area“

“We didn’t ask the guy his name but the cashier on the receipt says Marquis. We just wanted to say thanks again dude we appreciate how kind and bubbly you were to us even if it was just for a couple minutes we appreciate you and your awesome customer service skills!“

“Best Taco Bell on Morse road in the morning amazing workers I don't have a problem

Vegetarian options: I really do enjoy that they listen to what you want

Dietary restrictions: Just explain to them what you need no cheese no sour cream

Parking: Morse road

Kid-friendliness: It could be kid kid friendly

Wheelchair accessibility: Yes they do have wheelchair access and disability handicap parking it could be kid-friendly“

“First off, the only reason I'm dinging at one star on atmosphere, was because it was a drive-thru. And that's depressing. I would love to hang out with those employees, they seem like they were having a great time food came out piping hot! Huge smile and at made me want to smile. They were a whole vibe. Definitely will be going back there, just to see the employees. And, with that said, I don't know if I have ever said anything like that.“

“Grilled cheese steak burrito was pretty good. Nacho bell grande, not so good the chips where turning stale. The way it was presented looked awsome. Just couldnt get past the stale chips. Ended up pulling the chips all out an dipping the burrito in it.“

“I went at lunch and got my food modified. they verified with me and everything was fir. the burritos were literally smoking hot . and grilled perfectly . fireeeee ?

Vegetarian options: you can modify stuff to make it vegan or vegetarian and there's lots of pre set vegetarian options ?

Dietary restrictions: hella non meat, vegan and vegetarian options“

“⚠️ Flat Drinks for 3 months straight ⚠️

I’m on the spectrum and go here EVERY day.

The owner simply does not care if the drinks are flat because the location is busy and they already have your money. If you owned 20 Taco Bell’s would you know if one of your locations had flat drinks for 3 months? Not with daddy’s money you wouldn’t 👶

The employees are great every single time, I love them 😍 what a shame they have to deal with this issue and frustrated customers, when it’s completely out of their control. They know my name and keep me coming back.

If you’re the owner and reading this, it’s time to stop suckling and time to be a responsible adult. People like you are why nothing works efficiently and is just good enough. Your employees care and they make you wealthy. It would be nice if you cared just as much and at least made their day easier.

Maybe turn over wouldn’t be as high and sales would be more consistent. You will have an increase in customers due to state workers returning and probably think the location is doing better, without realizing the unrealized gains.“

“I have gone here for years as I live 2 minutes away. I will say I have never had a better experience here than today! The guy at the drive through was so nice and went above and beyond for us. The past employees have messed up our order every time, this is the first time it’s been correct! I wish I got his name but if his manager is reading this he has an accent and was wearing a black toboggan, let him know he’s the best!!“

“There’s a Taco Bell up the street in Reynoldsburg but I honestly would rather drive here. I always go late nights after working and get the same thing (I’m sure they know me by now) but idk they are all so nice. Even with a super long line I always get the best experience. I always want easy sour cream and they never just dump it in one spot like Reynoldsburg or forget the tomatoes and lettuce like Reynoldsburg does haha. One time I came when they were about to close online it said 4am but I got there about 245 am I would never come when a store is about to close it’s disrespectful in my opinion but I ordered online and I told them they didn’t have to make it but they did anyways. Didn’t give me attitude or nothing. Everything is always up to my standards. I wish I could name the night shift employees but just wanna thank management for having the right ones on night shift and not lazy humans who get mad when people come to order late at night. I would give it 5 stars but you guys should just update the hours so no one gets confused on how late you stay open some nights.“

“This location has been through it, let me tell you! From the management changes, to shortages with products. I have to give 4/5 starts only because this location is getting better every time I been going lately. I told the drive thru people that it makes me happy to get great service and food now. I have had many bad experiences that I never acted on because there next time I go I always change my mind and leave with a smile. It's nice to be treated like a human and familiarity now a days and even last night they didn't give me my cinnabons we ordered when we went on the motorcycle, I know when I go back and tell someone I will get an apology and they will make up for it. Mistakes happen but it's what you do to fix it that makes the difference. Keep striving for the people! And thank you for always greeting me with a smile and a friendly atmosphere!“

“From the way I was greeted when I walked in. To the cleanest of the establishment, Herbert Excellent customer service. How patient he was with me with. my difficult veggie option order, and how he was willing to accommodate me with my substitution.“

“I love a good taco bell, and this one always hits the mark. My go to is the chicken nacho bell grande and 2 soft tacos. They are always super yummy. The line may always be long, but it's so worth it because this location is too notch in my book.“

“Keep Lisa on window. She was the nicest, sweetest person we’ve ever interacted with at this location. 1am stress eating because my dog just died and she was the most bubbly, friendliest employee I’ve ever seen at this specific Taco Bell. Thank you, Lisa!“

“If the employees are friendly (not every store has friendly employees), how can you go wrong with Taco Bell?

Vegetarian options: Potato soft taco, cheesy bean & rice burrito, cheese roll up, nachos and cheese, nacho fries with cheese“