Wendy's
$ • Fast Food, BurgersAbout Wendy's
Customers' Favorites
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Baconator
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Wendy's Reviews
252 ratings
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It took three tries to get a special-order burger correct, but they did what they had to do to make it right. Great staff and great service!
Average service and food.
Been going here for a couple months. Pretty sure the manager stopped giving a shit because they were very fast but all of a sudden,takes forever to get through line.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Wendy's on Wilson Road offers tasty food and is a kid-friendly place. The staff, including the manager, are generally nice and helpful, often going the extra mile to serve customers even during their long shifts with few breaks. Customers have shared positive experiences, mentioning friendly employees who give small gifts and offer cookies, showing good service and a caring attitude. The restaurant also provides a drawing kit for children, making it welcoming for families.
However, the Harrisburg Pike location has been reported to have rude staff, with only one friendly Hispanic employee. There have been issues with orders being made incorrectly and poor communication, which can negatively affect the dining experience. Some customers have also noted price gouging, paying more for meals than at other locations.
Parking is adequate, with enough space for cars and trucks, though trucks may need to pay at the nearby truck stop. The cleanliness of the ice cream machines has been questioned, as some customers say they are turned off before the indicated time. Additionally, there have been complaints about missing menu items like apple pecan salad and baked potatoes, forcing customers to go out of their way to find what they want.
Overall, Wendy's on Wilson Road is praised for its tasty food and helpful staff, especially the manager, but the Harrisburg Pike location has faced criticism for unfriendly staff and issues with order accuracy. Despite these challenges, staff efforts are generally appreciated, and customers are encouraged to be polite and respectful, as the employees strive to treat everyone well.