“For fast food, this Subway is great. The quality is good, all things considered. I've been ordering the Subway Melt here since I was a young kid and I've never had an issue with this location (although, ironically, this is one of the Subways that dropped the Melt from their menu, although you can still order it). Service is fast, efficient, and normally accurate with only a few rare exceptions in the years that I've been coming here. Only possible complaint I could have is some of the staff. Now, having frequented Newton Falls and the surrounding area most of my life, I know from experience some of the locals can be abysmally rude. Keeping that in mind, I think some of the staff has just had it with customers' b******** Now, I'm not trying to make excuses, but I've witnessed a very rude elderly gentleman endlessly berate the young man who was making his sandwiches over things that were hardly worth getting upset over. He was getting several foot longs and they were all complicated orders and the elderly man was very impatient and not ordering in a clear concise manner. The young man was trying his best. On another occasion a lady resorted to name calling because there wasn't enough onions on her sandwich (if you're unfamiliar with Subway, you stand there while they prepare your sandwich in front of you, giving you plenty of time to ask them politely to add more onions, rather than not paying attention and complaining about it later). On yet another occasion someone was on their phone the whole time and I can't even begin to list all the problems that caused. Now, that being said, it's not abnormal for the crew to be a bit curt. Most of the time they are very pleasant, but often enough they can be a little ill tempered, most likely because of a previous customer with a poor attitude. I think it's pretty understandable. Don't let it dissuade you from going to this Subway. That aside their food and performance is great and worth the patronage. Just don't be a jackass to them and you shouldn't have any problems.“
“In a world where fast food employees take a lot of heat and get paid very little. .. these kids do their absolute best. I frequent this Taco Bell for my own food and because I'm a Door Dash driver. I really appreciate everything they do!“
“For fast food, this Subway is great. The quality is good, all things considered. I've been ordering the Subway Melt here since I was a young kid and I've never had an issue with this location (although, ironically, this is one of the Subways that dropped the Melt from their menu, although you can still order it). Service is fast, efficient, and normally accurate with only a few rare exceptions in the years that I've been coming here. Only possible complaint I could have is some of the staff. Now, having frequented Newton Falls and the surrounding area most of my life, I know from experience some of the locals can be abysmally rude. Keeping that in mind, I think some of the staff has just had it with customers' b******** Now, I'm not trying to make excuses, but I've witnessed a very rude elderly gentleman endlessly berate the young man who was making his sandwiches over things that were hardly worth getting upset over. He was getting several foot longs and they were all complicated orders and the elderly man was very impatient and not ordering in a clear concise manner. The young man was trying his best. On another occasion a lady resorted to name calling because there wasn't enough onions on her sandwich (if you're unfamiliar with Subway, you stand there while they prepare your sandwich in front of you, giving you plenty of time to ask them politely to add more onions, rather than not paying attention and complaining about it later). On yet another occasion someone was on their phone the whole time and I can't even begin to list all the problems that caused. Now, that being said, it's not abnormal for the crew to be a bit curt. Most of the time they are very pleasant, but often enough they can be a little ill tempered, most likely because of a previous customer with a poor attitude. I think it's pretty understandable. Don't let it dissuade you from going to this Subway. That aside their food and performance is great and worth the patronage. Just don't be a jackass to them and you shouldn't have any problems.“