Customers` Favorites
Customers` Favorites
“I absolutely love Panera Bread. Their food is such great quality. I know they are a bit pricey, but sometimes when you eat out and are in a hurry greasy fries and a burger just isn't what you want. I crave fresh foods. Great Sandwiches, soups etc. it's more satisfying and stays with you longer throughout the day. Each location I've gone to is consistently the same with their food. Always great quality. Thanks Panera!“
Customers` Favorites
“Yum! Stopped in for a coffee and everything looked so I good I ended up getting a smoothie. 😍 will be back to try a coffee! Smoothie is delicious.“
Customers` Favorites
“I’ve been to this restaurant twice. The first time I got a burger. It was delicious. The second time I got a roast beef sandwich, which also was very good. The only problem was there was only one server for the 20 some tables that they have in the restaurant. she was hauling butt and she took the orders very good and did the best she could for all the work she had to do. I know times are hard and people don’t wanna do work like that, but they really need to get somebody in there to help her because both times I visited this restaurant we had to wait half hour to order and30 minutes to get our food because she was so busy“
“Wonderful night at open mic night, thank you.. there should be more.. “Oberlin will always be home for me “! JJA“
Customers` Favorites
“Great food and great customer service!!
But something has to be done with the drive-thru immediately!! 4 cars in line, including me, who ordered only a bowl of soup. Total time waited for that one bowl only was over 50min. That's just unacceptable folks. I completely understand that a lot of your items are made to order, and that's great. But there has to be some solutions to fixing this. They could have easily walked that soup out to me, and I'm on my way. On the same note, people are ordering very large lunch orders for the office and shops nearby as well as the college. These orders should never be in line as they take a very long time to make. And it's very easy to see these are huge orders by the number bags handed over. I'm in at least 3-4 days a week, and I've been late to meetings from just getting a soup and cookie. And if that's not bad enough when I was in Friday, the lady in front of clearly had ordered for many people and was paying for each order separately! I spent 20+ years in the full service restaurant until it burned me out horribly!! Any current or former restaurant worker understands this. I've been a Kitchen Mgr and a General Mgr most of my career, and I just want to help because this is beyond out of control. And not to sound petty, but it sure would be nice to hear once. "Sorry for the wait,"
Thanks for taking the time to read this. I am one of your biggest and loyal fans, and I absolutely love the food, but as I watch people pull out of line because they can't wait any longer it has to be said, and fixed, please!!
You're more than welcome to reach out to me thru my email.
Best regards
Kevin“
“I attended a baby shower here and the room was spacious with a beautiful view of the outdoor botanical gardens thru glass walls. The indoor plant conservatory was nearby and it's so pretty, even in dreary weather! You can tell the plants and fish are well cared for. Conservatory staff are really nice and the small gift shop has cute seasonal and butterfly knick knacks. Both the Orchid Room, indoor and outdoor gardens, and restrooms are all accessible for wheelchair users. The Orchid Room has a kitchen area for cooking and heating up food for big gatherings. If you reserve the Orchid Room, the usual $2 fee per person to see the indoor gardens is waived for your guests who attend which was really nice.
Wheelchair accessibility: There are smooth walkways to both indoor and outdoor gardens and no stairs. The Orchid Room, gift shop, and restrooms have flat flooring and disabled restroom stalls. Easily accessible for wheelchair users!“
Customers` Favorites
“Was in today for lunch and had the best customer service by an older gentleman! Thank you for your kind service sir, you made my day! I hope your manager appreciates your efforts! 😁“
Customers` Favorites
“Slow train has been a local staple offering craft coffee and espresso beverages for many years, and my family has frequented at least once a month for quite some time now. However I must say over the last 12-18 months there has been an uprising in business, which is great financially, but has led to a decline in overall employee morale and product quality. Sometimes we are met with emotional resistance from baristas who are clearly feeling overworked and overwhelmed with the business needs, and are not able to offer the modicum of effort that is needed to deliver quality customer service and beverages alike. While this is understandable, because these people deserve rest and incentive to work outside of financial stability - this needs to be addressed by the proper authority within the business. I sincerely hope that the energy and ambiance can return to what it once was: warm and friendly, with great beverages, and understanding staff.“
“Food is good coffee is good. Was offering free coffee. Music.“
Customers` Favorites
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“I absolutely LOVE this place!! I treated my husband to the sandwich called The California, he gave it RAVE reviews. He couldn't say enough nice things about it. He even wanted to give his compliments personally to the chef face to face tonight. The live music was wonderful watching I also want to highly compliment Autumn V. She is phenomenal!!!!“