Customers` Favorites
Customers` Favorites
“We stopped today at a VERY busy time because it was during the Garrettsville community sale. We were totally impressed with the speed of service, both in ordering our food and receiving our food! Plus...the tables were continually cleaned so that people were able to sit comfortably and eat. GREAT JOB! Kudos to the entire staff!“
Customers` Favorites
“Listen I know most of these reviews are not the greatest but its also hard to employ people who have no desire to work also. As a general manager, area manager. Store manager and a team member of a franchise myself. But I got off work and I live in Nelson and on my way home after a busy day I wanted some food. Now Garrettsville doesn't have much choices but I love a good crunch wrap supreme.
So I stopped and first time using the app
The gal Haylee or Hayley was so polite and went with my vibe. I am so chill and she was too and it made it so nice to be treated like a real person finally. So kudos girl and thank you“
Customers` Favorites
“A 5 star review for a FIVE STAR crew.Always making ordering lunch is a blast here, fun, friendly, staff. Ordering a "surprise me" sub always gets me something interesting and never the same way twice. Clever and culinary masterminds. Big shout out to the crew, Kylie, Justina, and Regina!! Ya'll rock!“
Customers` Favorites
“Had a mishap with my order tonight. Called and spoke with a very kind gentleman that apologized for the mistake and expedited our order. everything was hot and delicious and we're truly appreciative. great customer service truly makes all the difference.“
Customers` Favorites
“We were eating our food and as the car next to us was getting their food, the driver accidentally hit the window button and the tray spilled all over the server, Alexis. Her reaction was commendable as well as the people in the car. The driver was very apologetic and Alexis said it was ok and took time to see what needed remade. She went inside and I saw her communicating to her coworkers what the guests needed before going to clean herself up. Her coworkers had her back bringing the order out reassuring the remorseful man that it was okay (teamwork). Alexis reappeared with a smile and a dry shirt Once again, telling the customer it was OK. I am writing this because as somebody witnessing the maturity from the young girl and everyone was refreshing and I wanted to give credit where it’s due!
Gram and I enjoyed our food too all around great service! :)“
Customers` Favorites
“Enjoy the foods it good milk shake and chicken tender good“
Customers` Favorites
“Nice Taco Bell. The food was typical Taco Bell food, nothing too different from any other Taco Bell. Service was fast and they got my order correct. They also gave me plenty of sauce packets.
Parking: Easy parking lot to navigate.“
Customers` Favorites
“The staff here is amazing! I rushed in at about 11 am this morning needing a cup of ice for my four year old granddaughter who had just gotten her fingers caught in the car window. They quickly got the cup and ice and wouldn’t let me pay for it. Thanks so very much for your quick and caring response! Good employees are hard to find and yours are the best.“
Customers` Favorites
“we went there today for dinner at 4:30 pm (no one was there eating and only 2 cars in the drive thru) and this restaurant was filthy including the kitchen. If the owner would like pictures of the dining room reach out to me. I couldn't get pictures of the kitchen. I did tell the cashier that someone needs to grab a broom, wash cloth, mop and change the trash. Your manager should be embarrassed.“
Customers` Favorites
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“McDonald's in Garrettsville was a completely different experience than I've had in a long time. Cortland McDonald's is nothing by comparison. Some of the things that Garrettsville got right that Cortland hasn't in a very long time:
✅ The fries. Hot, Fresh, and for the first time in forever I got fries from McDonald's that were ACTUALLY SALTED! Crazy, I know.
✅ The burgers: Fresh, not dried out, and well-seasoned
✅ Possibly the most impressive: The drinks were not only still on the dollar drink sale, they also actually tasted like the drink requested and not with some strange kind of taste that feels like the machine wasn't cleaned properly in a long time.
I don't know what kind of dark magic Garrettsville McDonald's has enacted to make it all so good, but if Cortland could get half as much as what I experienced in Garrettsville, I might actually stop there more often than once every 3 months or so when family comes to visit“