Steak 'n Shake
$ • Burgers, Fast Food, American
Hours:
1487 Victor Rd NW, Lancaster
(740) 689-3841
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Share your opinion about Steak 'n Shake
I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
People in Lancaster Also Viewed
Steak 'n Shake is a popular restaurant known for its delectable burgers and milkshakes. While prices may be increasing, customers still find it an excellent value for the quality of the food. The restaurant features a self-service experience, but staff members are attentive and responsive to customer needs. A standout item is the "bomb-tastic" sheese fries with ranch, and the perfectly cooked steak burger remains a favorite. Recently, customers have noted the return of the tallow fries, enjoyed for their fresh and hot quality with just the right amount of salt. However, some concerns have been raised about the cleanliness of the main entrance and the use of kiosks and QR codes to order drinks. Overall, the food continues to be the main draw, making Steak 'n Shake a reliable choice for a satisfying meal. The friendly staff contributes to a positive experience, often going above and beyond to ensure customers are happy with their choices.