Wendy's in Lima

“Wendy's is usually my favorite, compared to the other chains, easy 5 star. They're always friendly over there and have great food. Only lose a star because they get the order wrong here and there, its usually not a big deal, just frustrating when I pay for a bigger order and they give me someone else's tiny order. I wanted a burger and large fries, and I got a few nuggets and a small fry probably worth half what I paid.“

“⭐️⭐️⭐️⭐️⭐️
Outstanding Service from Lewis at Wendy’s in Lima, Ohio (Store #3242)

I had a small issue with my chili order because they were out of large containers, but Lewis went above and beyond to make it right. Not only did he accommodate me without hesitation, but he also brought me extra hot sauce and made sure I had everything I needed.

He was running the register and handling customer service like a true professional. You could tell he genuinely cared about the experience of every guest.

I let the manager know how impressed I was, but I also wanted to leave a public shout-out—Lewis deserves recognition. I was just passing through on my way to Michigan, and the kindness and attentiveness from this team left a lasting impression. Great job, Lewis, and kudos to Store #3242!“