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“Front door was locked and had to use a side door with no sign telling us to use the other door. Tables had not been cleaned, crumbs all over the tops of them.
It felt like they really just wanted to do drive through business only.“
“Surge pricing for my food? What a great way to “provide an enhanced customer and crew experience!”I’m only going to Wendy’s during peak hours now, because I, a lifelong consumer, love paying more than I have to. Why would I pay normal pricing when surge pricing is on option?!?I think it’s great. Leave it to Wendy’s to innovate like no one else!“
“Food came out fast, tasted like fast food. Wouldn't give it a bad rating, just fast food flavor-cooked well. They didn't have a process in place to handle customers who didn't feel comfortable in using the kiosks-customer waited a significant time at the counter, while I was there, to get wrung up by a cashier.“
“Wendy's is such a great establishment. It's fast food. The staff, however, has declined in efficiency and etiquette. I hope they can get that back. I'll continue yo patronize Wendy's as long as the food's quality remains great.“