Wendy's in Dublin

“Wendy's is such a great establishment. It's fast food. The staff, however, has declined in efficiency and etiquette. I hope they can get that back. I'll continue yo patronize Wendy's as long as the food's quality remains great.“

“Clean restaurant and restroom. We dined in. Trash cans had plenty of room for our trash. Smiling, friendly, counter staff. Napkins, ketchup, and all other complimentary items were well stocked, neat, and clean. Tim Hortons is attached to Wendy's and smelled fantastic.“

“Surge pricing for my food? What a great way to “provide an enhanced customer and crew experience!”I’m only going to Wendy’s during peak hours now, because I, a lifelong consumer, love paying more than I have to. Why would I pay normal pricing when surge pricing is on option?!?I think it’s great. Leave it to Wendy’s to innovate like no one else!“

“This is the only Wendy’s location that I go to. On more than one occasion I’ve been hungry driving home and waited until I got to this one passing by several other Wendy’s on the way. Sure, there are a few staff that don’t care and yes, it is fast food so you can’t expect Michelin star quality. That being said, almost all of the staff I have interacted with have been nothing but friendly and helpful with fast service. Things happen, just like they do in any restaurant where a rush might happen and they will get backed up. However, even in these times, the staff have been friendly and apologetic. I don’t bother wasting my time at any other Wendy’s because I know this one will provide me with fast and friendly service. I’ve never had an order have something wrong with it or be wrong in any way. Pretty impressive for a fast food chain! Keep up the good work.

Only bummer is the AI ordering screen. I miss interacting with a human for that, but if it makes life easier for the staff I suppose it’s a necessary evil.

Still, I’ve been to this Wendy’s more times than I’d like to admit and I am grateful to the staff for providing a consistently positive experience“