“The food and customer service is top notch. This Wendy's did not force me to order via the app or a standing kiosk so I enjoy that. My complaint is I could not find a clearly marked handicap friendly entrance. This location has 2 drive through, one for Wendy's and one for Tim Horton's. My 76 year old mother struggled to walk inside a bit. Plus, we had to cross the drive through exit in order to enter.“
“The New Albany store is nice, but the Johnstown store really needs some help, it took me around 30 minutes to go through the drive thru, and the workers are polite but they are always short on help and please stop precooking the meat, give us a hot burger, I like Wendy's, but take pride in your store“