Taco Bell in Middletown

“It was about 4:30 pm when I got there, placed my order via the app. It was VERY busy! A little wait until I got to the speaker, and a little longer to the window. The car in front of me and multiple cars behind me were asked to pull ahead to wait for our orders. Didn't have to wait too long considering how busy they were. The employee had a smile on her face and was very bubbly and pleasant when she brought me my food. It was naturally fresh, neatly made and delicious!! Very good job for a busy afternoon!!“

“Yesterday my partner and I placed an online order and we dined inside. When we first got there, the chunky white guy at the register was rude. He said he was too busy to take orders and demanded we use the kiosk. My partner explained we already placed an order. We waited a while, no problem, then he finally gave us our food. This really kind colored gentleman on the food line called us back up and said the guy had given us an old dried out chalupa. He himself remade a fresh one for us. I got to the table and realized not only was the 5 layer missing some layers, the cheese sauce and the sour cream, it also didn’t have the items I added on. I just asked for a container of the missing toppings, it wasn’t a huge deal to me. The super kind colored gentleman went out of his way to make me a whole new one properly. He was absolutely wonderful. He made sure we had a great visit. The food he corrected was delicious. I’m wondering if he’s the manager? If not, he needs a promotion or a raise. I do have to say tho the white guy needs to have his attitude checked. He was rude to other customers that came in after us too.“