Taco Bell in Cincinnati

“Used the kiosk inside for first time. Entered order. Kept watching other people get food. Finally went up to counter to check on order and found out that since we were using cash we should have come to counter to pay so order would be processed. Suggestion put a message on kiosk that if you use cash to come to counter for processing. Multiple employees kept looking at me before coming to counter to see what I needed.“

“If I could give more ratings I would. The store really takes care of the inside and the drive thru was fast, friendly and super professional. They had a younger crew this evening and they all made sure we had everything we need and truly were working as a team together well. The manager Everytime I see her whether I’m picking up orders for DoorDash or getting my burrito that I love she always makes me smile and is friendly. You don’t see fast food like this store much anymore.“

“I honestly haven't had that great of experiences at this place. Lots of rude second shift staff but after meeting the manager today this morning and getting breakfast from there it was really good he is absolutely awesome and doing a great job keeping things together so I'm giving this a 5“

“I just had the best Taco Bell delivered to me. Even after the drive that was the best Nacho Bellgrande I’ve had. I got every item, sub/add, and sauce packet I asked for. My expectations were surpassed by a large margin, hats off to you guys. Sincerely, thank you for making my Sunday Funday!! Go OpTic!“

“This Taco Bell should be used as an example for other locations on how to operate. The staff is super friendly and genuinely seems happy to be there. I’ve been coming here multiple times a week for the last year or so and I don’t think I’ve ever waited more than a few minutes for my food. Give management a raise.“

“This is probably going to sound insane but the best crunchwrap supreme I have ever had in my life came from this location. I opened up my phone just now after eating it to leave this review because it was just that good. Whoever you guys had working in the kitchen on 12/23/2024 around 4:30pm should teach every other Taco Bell employee ever how to make crunchwraps. It was the perfect meat/cheese/veggie ratio with the exact right amount of sour cream.“

“Updating 2025. This store really has turned around. Big props to all the people working hard and making the huge changes. From one star to full stars.

The evening shift just seems to decide to not work at all. Have seen the line not move for an hour and not even taking peoples order. It’s so bad and they give no F’s. It’s always like that too without ever changing/being addressed.“

“Ok, new opinion, as the place seems to have had some changes!
Pot hole in drive-thru has been fixed.
People there seem nicer.
Food was better and correct.
I may start coming back more often now.

Vegetarian options: Some

Dietary restrictions: Not a thing here imo

Parking: Fine

Kid-friendliness: Yep

Wheelchair accessibility: Fine“

“I received a late text from my daughter requesting extra stuff. The lady at the window initially told me I could add more to my order, I had been at the pick up window for around 3 minutes so that was completely reasonable, I told her that was fine and I'd circle around to order the rest. After another minute she changed her mind and allowed me to order the 2 extra tacos. I was extremely happy with the service, even though I felt bad even asking to add to my order with a vehicle behind me.“

“We didn't know at the time, but we had just got to this location about 5 minutes before close.We had a larger order to put that into perspective. We had 8 people with us and ordered about 65+ dollars worth of food .At the time, we didn't know they were closing at 1 am . We probably would have never pulled into a restraunt with that many people so close to closing.But these workers were awesome. There was no hesitation or attitude that we just hit them with such a larger order at closing. The lady at the window/ order taker was great. She was kind and rang everything in correctly . She was patient with our large order.We were asked to pull around in front of the doors while we waited for our food to be up !! It wasn't long before we had our food . The employee who brought out the food also had a great positive attitude!! They were friendly with us and made it known that if anything isn't right, just let them know, and they will get it fixed.We were missing a couple of items, nothing crazy . I knocked on the door but they were working and could really hear. We pulled through the drive thru and knocked on the window. The same employee came over greater us with a big smile and helped us. There wasn't any frustration or attitude given with that either. They happily made our food with such a positive attitude!!!Let me stress how refreshing it is to visit a restraunt in the later hours and still receive great service !!! Employees tend to check out about an hour before close, and you almost always receive worse service because of this, but that was not the case at this store !!! Those two employees killed it that night !!! Great Job !!! Thank you for the great service !!!!“

“Amazing service. The self-order devices all worked perfectly. Most importantly, the food was perfect. Great temperature and generous portions for a fair price.
Thanks, Taco Bell

We can always rely on you to be;

1.) Open
2.) Good“

“best taco bell i’ve had in MONTHS. kitchen was clearly understaffed and completely slammed with doordash orders around midnight, but the food was still hot and fast, portions were PERFECT, staff was incredibly friendly and attentive, and they managed to keep an incredibly clean restaurant despite being shorthanded. the employees are clearly very hard working and kind people, hope corporate is giving them the support they need to thrive.“

“I don’t know if they went through a management/ownership/staff change or what but they went from worst Taco Bell in cincy to best. Every time I’ve gone in the past few months has been fresh, well made, tacos full, even the nacho chips are better. The staff is friendly. I thought it was a fluke thing but I keep going and every time it’s great“

“Ordered around 11pm at the drive through. There was a steady stream of cars, and they had me pull around and park to wait for my food. It took a few minutes but not too long and a smiling guy brought my food out. The food was made correctly and was hot. Can't ask for more than that.“

“They have the best customer service and fast service I end up coming back again

Parking: The Delhi location have plenty of space to park

Kid-friendliness: There always friendly and kindness and always work as team and always got smile on there face“

“If anyone ever asks me what the best fast food place is, I'm definitely saying Taco Bell! Seriously, they never miss, but what really makes them stand out are their seasonal meals. I literally count down the days waiting for them to drop! And don't even get me started on the fries with that cheesy dipping sauce... WHY are they only available once a year?! It's a crime, honestly. They're SO crispy, perfectly seasoned, and that cheese sauce? Magic. Pure magic. If you're reading this review-go get them NOW while they're still around! You'll thank me later

And who gave 3stars! FU!

Oh, ys, i love Taco Bell coz it is the only fast-food that is open after 9pm! One love! ❤️“

“The food was a little slopped together and messy however the place was cleaned the staff was clearly cleaning it correctly and thoroughly as they got ready to close the dining room and the manager was super sweet and helpful navigating the kiosk ordering. She even comped my potatoes because they were not an option available at the kiosk but they are on the menu.“

“I don’t know why everybody is LYING on this location!!! They are excellent every time I come here! The staff is so friendly and the food is 2nd to none. This place deserves 5 million stars. You better get up here and get you some food and stop lying on these fine people!“