“If I could give more ratings I would. The store really takes care of the inside and the drive thru was fast, friendly and super professional. They had a younger crew this evening and they all made sure we had everything we need and truly were working as a team together well. The manager Everytime I see her whether I’m picking up orders for DoorDash or getting my burrito that I love she always makes me smile and is friendly. You don’t see fast food like this store much anymore.“
“The servers were filling BUCKETS on BUCKETS with the ice machine hogging the drinks from inside customers. Makes me think they don't have a budget to fix their ice machine in the back. Which means it's poorly managed. Which means the food may not be safe. Which means I left this review. And I won't be going back.“
“Strolled in for my chili cheese burrito. They have gotten better with service and speed. Im in and out very quickly now. I also noticed they changed managers in the past several months, which is probably a good thing. My food is cooking better as well.“
“Stopped in here after a hard Day's Work cuz I was starving. Really didn't want to do fast food but I do love Taco Bell and most of the time when you go to fast food anymore The service usually isn't that great but not this Taco Bell. They were on top of it. My food was great, very friendly and did a great job. Halfway through my meal even shouted out and asked if I was okay or needed anything. Top notch service.“
“I just had the best Taco Bell delivered to me. Even after the drive that was the best Nacho Bellgrande I’ve had. I got every item, sub/add, and sauce packet I asked for. My expectations were surpassed by a large margin, hats off to you guys. Sincerely, thank you for making my Sunday Funday!! Go OpTic!“
“Just rolled through and was helped by a gentleman wearing a green tie who was very kind and thorough with my order. This is the first Taco Bell in Cincinnati that I felt the love in the food😂 this man and his team all deserve extra money. I came through at about 1:00am on 6/20 and the food and service were pristine“
“They have the best customer service and fast service I end up coming back again
Parking: The Delhi location have plenty of space to park
Kid-friendliness: There always friendly and kindness and always work as team and always got smile on there face“
“As a cashier, here’s my top tips on how to have a smooth experience no matter the shift:
1. Do not try to do multiple orders per car. It’s not personal or bc we’re “lazy.” Cashiers have DT times to worry about & if we let you do 2+ orders in a car, that means you’ll be sitting in our line for at least 10 min. For context, our goal is to get you in and out the line in 3 MIN OR LESS whenever possible. So when you take 2 min alone just to order a combo and a cinnamon twist—yes, we are gonna be slightly irritated.
2. Read the screen as you say your order. There’s no need to wait for us to ask “anything else” after every item bc you keep pausing. Trust me, we will let you know if you need to slow down or repeat anything.
3. Don’t get irritated if we don’t hear you the first time you say your order. Our headsets aren’t built like AirPods. The quality is subpar, on top of other kitchen noises. We can either have you repeat it a few times or risk getting your order wrong—which would you prefer?
4. PLZ be adults when using DT services. Some of us are more “childish” than others, but none of us are children. You are dealing with adults—so carry yourselves like it.
5. Place mobile orders if you plan to stop by anytime after 1:45/1:50. It really depends on how “trashed” the place is but sometimes, we need extra time to focus on cleaning and resetting for the next day. We won’t turn away mobile orders, even if it’s 1:58. But we may turn away anyone attempting to place orders at the window that late. Just be considerate bro.
I could go on, but I’ve said enough 🤣 I hope all who reads this has a good day and an even better TB experience 💞🌮“
“I didn’t ask for a dorito shell in my gordita crunch, but I got one. It made my day. The staff was kind and friendly, per usual, and the food is delicious, per usual! I was having kind of a down day, so I’m very glad I went here because it really turned my day around to get this Dorito shell and interact with the great TB/KFC staff at this location.“
“In all honesty best Taco Bell food I've had in forever. They were near empty when I arrived, ordered from the kiosk, food took ~5-10min for them to make. The food was actually well put together with an appropriate amount of toppings/ingredients and was hot.“
“We had the $9 box sampler I think? It had 2 empanadas that were AMAZING, 2 tacos, cinnamon crunch things (it would have been better w a couple of the Cinnabon things. Late night 🌙 🚗 thru, customer service was a Lil flustered, irritated by us coming by bc of her wanting to go home - I totally get it, but she didn't have to take it out on us, we're polite, funny, and empathetic to her situation!! Hope she has a better night or finds a better job for herself!!“
“I would especially like to recognize the girl with the Tesla that works here haven’t seen her recently. But for her outstanding service. She was friendly, attentive, and went above and beyond to make sure our experience was excellent. Their positive attitude, professionalism, and willingness to help truly stood out. An employee like them makes customers want to come back, and they are a real asset to the restaurant. PSA YOU SEE THAT BLACK TESLA OUT FRONT DEFINITELY STOP BY YOU WON’T BE DISAPPOINTED .“
“I’m so glad this place has new management. It used to be rough however upon going through the drive-through yesterday to order my children’s food, I was greeted by Miss K such a patient kind soul we need more miss k in the world. She didn’t rush she didn’t seem frustrated. She was polite, courteous, respectful, and an amazing job. Keep it up.“
“We went late, after 10pm on a Thursday and it was shockingly good!! Super fast and friendly service. I will update this post next time we go to see if it remains consistent.
We got 2 chicken quesadillas which actually had enough chicken and sauce and cheese! Most Taco Bells put next to nothing on their quesadillas so we were pleasantly surprised!
We got 2 soft tacos and 2 hard tacos and they were all delicious!!“
“Really not sure why this place has so many 1-star reviews. We went and picked up takeout in person; our food was ready promptly, the dining area was clean, and nothing noteworthy was missing. This place is everything one should reasonably expect from a neighborhood Taco Bell.“
“So I’ve come to this Taco Bell quite a bit as it’s the only one close by and I have lots of nostalgia for the food/brand. Usually, the food quality feels average to poor, so I’d been coming by less, but tonight it was great! Hot, good portion sizes of fillings/toppings, and tasted fresher than usual. The only reason it’s not 5 stars is I subbed out beef for chicken in one of my items for an extra $1 and that failed to happen.
Wanted to leave this review as an encouragement.“
“I don’t know why everybody is LYING on this location!!! They are excellent every time I come here! The staff is so friendly and the food is 2nd to none. This place deserves 5 million stars. You better get up here and get you some food and stop lying on these fine people!“
“I went to the 1607 E Kemper location late night on Memorial Day and Nora (I hope that’s spelled right) was so on top of things as well as friendly that you’d think it was a calm Sunday morning the way she had time to help my brother get his order placed as he was having difficulties with the app. She nailed all the food accuracy wise and whoever did the actual cooking also killed it honestly. I was surprised to hear she wasn’t even the shift manager because of how much she definitely displayed that type of work ethic and care.
It was enough that I couldn’t get here from the receipt or the website directly (I tried) so I then googled my way here to let you know that she’s a standout employee. I’ve had much the same as others have said at plenty of other Taco Bell’s but you guys have definitely got some good night shift workers comparatively. Thanks!“