“I have been to this location a few times, and regardless of previous reviews, customer service does go a long way. I have been to the drive-thru most often and indoors once. The staff is always nice, regardless of how busy they are. My food is always hot also. I think the food varies location to location, the same as the price does. I don't know if that is fault to the ownership of each location, or if the way the food is prepared is according to the staff that is working. Sometimes food feels skimpy, other times its impressive. I think that's the case with all restaurants. Overall, I would look past the reviews of bad service/food. There are a lot of younger kids working at this location, but they are at least showing up to work. I've never had any issues with the cashiers. There was even one time that I couldn't find my debit card and the cashier was patient with me, when they had a line around the building. Don't let the reviews discredit this location. I've even had food so hot that it's burnt my tongue. My review is from today, during breakfast hours on 9/17/2023. My 4 stars is a reflection of the occasional skimpy food/price fluctuations, besides I always think there is room for improvement. The same breaks fast burrito at another location is twice the size and $1 instead of $1.79. Again, is that the franchise owner or the workers? Overall, I will come back to this location.“
“Whoever worked yesterday around 5p did an excellent job! I usually avoid this location because something usually goes wrong with my order. My food was well prepared and the people who took my order and handed me my food were polite and professional.“
“Apparently they can't give change for a 20 dollar bill for a 18 bucks in food at 6:20PM. When pulling up to the window I handed her 20 back than started to dumb founded we can't give change for my order was 17 or 18 dollar offer. At the beginning with common sense you let customers know at the beginning not the end. Most likely we will never stop there again.“
“Since they brought back the Mexican pizza, I have eaten here a few times. The prices are absolutely RIDICULOUS!!IF you all are going to charge that much for a SMALL taco, then I might as well go to Skyline chili and get equally ripped off there but enjoy my fast food meal a lot more!“
“They have the best customer service and fast service I end up coming back againParking: The Delhi location have plenty of space to parkKid-friendliness: There always friendly and kindness and always work as team and always got smile on there face“
“My boyfriend and I had placed a doordash order for pick up and when we arrived we were told they were out of beef and baja blast(majority of our meal was comprised of beef and we both got a baja blast). We were a little bummed out but the staff at the window was so nice and made sure to accommodate my very specific needs. We really appreciated their patience and energy and we will be back!“
“After many years of horrific service, this location has completely turned around to be my favorite Taco Bell for a few years now. The staff is now always friendly and the kitchen makes everything perfect. I remember a long time ago, the DM stopped me at the drive through and asked what I thought about the location. I told her I usually drive 5 miles further to avoid this store. But over the past 4 or so years this location has been unquestionably the best!“
“For those who are expecting 5 star Michelin restaurant, wake up, this is a fast-food restaurant. Good, tasty and pretty healthy compare to others!Try these new fries with macho cheese sauce!!! Amazing! See picture.P.s. it could be more neat. Plz do cleaning more often.“
“We didn't know at the time, but we had just got to this location about 5 minutes before close.We had a larger order to put that into perspective. We had 8 people with us and ordered about 65+ dollars worth of food .At the time, we didn't know they were closing at 1 am . We probably would have never pulled into a restraunt with that many people so close to closing.But these workers were awesome. There was no hesitation or attitude that we just hit them with such a larger order at closing. The lady at the window/ order taker was great. She was kind and rang everything in correctly . She was patient with our large order.We were asked to pull around in front of the doors while we waited for our food to be up !! It wasn't long before we had our food . The employee who brought out the food also had a great positive attitude!! They were friendly with us and made it known that if anything isn't right, just let them know, and they will get it fixed.We were missing a couple of items, nothing crazy . I knocked on the door but they were working and could really hear. We pulled through the drive thru and knocked on the window. The same employee came over greater us with a big smile and helped us. There wasn't any frustration or attitude given with that either. They happily made our food with such a positive attitude!!!Let me stress how refreshing it is to visit a restraunt in the later hours and still receive great service !!! Employees tend to check out about an hour before close, and you almost always receive worse service because of this, but that was not the case at this store !!! Those two employees killed it that night !!! Great Job !!! Thank you for the great service !!!!“
“Me and bae came back here last night around 11:48 PM and we were not let down. Just like last night, every item was made with pure artistry and precision. No one does it like they do. So fire. Whoever the kid was working the headset and drive thru window last night around 11:50 deserves recognition and a raise. Homeboy was running everything.. multitasking… dare I say whizzing. Bro mastered the craft. Easily top 3 Taco Bell employees in Ohio he is working hard I hope he sees this if you do know that you’re a legend and we love you <3“
“This is the closest tacobell to my fiancé and I’s job, and every time we have gone to pick up a mobile order during our lunch break they have been so nice and quick throughout the whole process. On top of their friendliness, the food is prepared so much better at this location than others as well, it’s always hot, packaged really well and they NEVER forget the napkins/utensils. It’s the best Tacobell I’ve ever been to“
“I don’t know if they went through a management/ownership/staff change or what but they went from worst Taco Bell in cincy to best. Every time I’ve gone in the past few months has been fresh, well made, tacos full, even the nacho chips are better. The staff is friendly. I thought it was a fluke thing but I keep going and every time it’s great“
“Food was good. Had to place my own order on the kiosk. Not a fan of that,I don't work there. Menu prices have gone up, and I'm doing what an employee should be doing. Not to mention the foul topic of discussion their employees were having in the dining room while we were eating.“
“The drive through wasn't being used which made ordering a little crazy inside, but considering all that the wait really wasn't bad. Food was warm and made correctly. The woman taking the orders was so patient as a kind. Really great experience.“
“We usually go to the red Bank Road location. Always good.But the last time I was there, the folks that were working behind the counter did some exceptional. Because I was ordering in the restaurant, they offered me a free large beverage. I think they recognize me because we are there about twice a month and most often do not do drive-through.Bottom line, Taco Bell is a fast food restaurant, but I would say the quality is always good. If they would bring the Enchirito back full-time, I’d be there more than two times a month :-)“
“I have been consistently going through the drive-thru on weekend nights (Fri and/or Sat) for many months now and am always VERY impressed with the service, especially cashier Andrew (also shout out to the guy with dark hair w/goatee, and quiet long-hair guy). Andrew is always super polite and professional, even during busy and chaotic times. My order is always correct along with excellent service - I will keep coming back. Thanks for your hard work!“
“How and when do we truly get to know ourselves? Do we define ourselves by our own thoughts? Actions? Values? What is value? When was the last time you sat down with your own criteria for quality and questioned your own validity of what is good and bad? Does comfort live in the middle, or the very top of your range of quality? For me, comfort takes me up to that 90% area, where the top 10% of all things MUST involve some sort of risk or surprise. For example: a beefy 5-layer burrito offers no risk at all, so the possible range of quality is 1% (terrible beyond point of recognition) and 90% (the absolute best in quality, within the confines of the item). The dining room wasn't open when I stopped by, can't blame them, and the line about 7 cars to the speaker. Behind a skeletal Jeep, I waited a few minutes per car, clearly time was being taken, which is a staple to the Taco Bell brand. Behind the speaker waited one of the friendliest people I spoke to today, she told me she was doing good, and I believe her. As I was driving away and pillaging through the bag, I first pulled out the aforementioned burrito. Wrapped tight, both in paper and tortilla, I ate corner to corner with a record zero (0) ingredients falling on my shirt. It was a 90%'er, the first I've met.“
“Stopped in just after 7:00 on New Year's day. Looks like they're short staffed, but the staff they have are impressive. Moving at a pretty good pace, especially for just two people. The guy handling the drive through window is changing gloves every time he goes back to preparing food. Overall, impressed.“