Donuts in Shelby, OH

“Today I ordered on the mobile app and went to pick up my 4 large drinks and a dozen donuts at the Shelby Dunkins. When I arrived at the pick up window my order wasn't there. I ordered on the app for the Dunkins in Bellville! I tried to call Bellville Dunkins 3 times but there was no answer. I went back to the Shelby window and explained what I had done...and asked them how I could correct the issue. They said my order was already processed in Bellville but don't worry we will take care of your order here. They did not ask me to pay again and said no worries. This is GREAT customer service and I'd give them 10 stars if I could! We always have a great experience at the Shelby Dunkins with delicious drinks and food! I still felt bad so I bought them a pizza and took it to them....They were appreciative and said I didn't have to do that but what they did for me was a big deal in my eyes...and a pizza was so minor but I wanted to do something for them. Thank You Shelby Dunkins for Great Customer Service.“