Firehouse Subs

Name: Firehouse Subs
Address: 1521 W North St, Springfield, Ohio, 45504, US
Telephone: (937) 505-1378
Price range: $
Rating: 3.5

$ • Sandwich Shops, Fast Food

Hours:
1521 W North St, Springfield
(937) 505-1378

About Firehouse Subs

Firehouse Subs is a restaurant that offers a variety of subs, including popular options like the firehouse hero and meatball sub. Customers generally find the food to be good when it is made correctly, with many praising the quality of the ingredients and the friendly, professional staff. The restaurant is often noted for its clean environment and positive atmosphere, especially when visiting after events or in the early days of opening. Staff members are described as nice and helpful, making for a pleasant experience, and the service is quick when the restaurant is not too busy.

However, some reviews mention issues with slow service, particularly during busy times, and occasional mistakes with orders, especially when modifications are requested. There are also concerns about the price, with some feeling that the small subs are expensive for the portion size. Additionally, the mobile app and consistency in preparation have been points of frustration, with some customers noting that their subs did not meet the usual Firehouse Subs quality, mentioning cold meat or incorrect sauce placement.

Overall, Firehouse Subs is appreciated for its good food and friendly staff, but it is recognized that improvements in speed, accuracy, and pricing could enhance the customer experience. As a relatively new location, many are hopeful that with time and training, it will fully meet the high standards expected from the brand.