Taco Bell in Springfield

“After the bad experience I just had at the Upper Valley Pike taco bell, this is location is absolutely wonderful. The staff was friendly and helpful, the food is hot and fresh, and they were fully stocked on all their products. We will definitely be back!“

“Very impressed with guy working on the line (glasses, tatts up both arms, didn't catch his name) who made my order in what had to be record time. I placed an order online (not the app as I explained to the person drive thru) and went to the counter when the site said it was ready. It was not, they didn't even have it, due to intermittent Internet in drive thru they had just found out about it when I asked.
After explaining that my order was placed online not the app, that I was calm after being told to calm down and verifying that my order was the one with my name on it with the drive thru person, the super fast dude from the line asked what I had. I started to tell him, he found it on his lil screen and it was maybe 5 minutes later than he handed my bag. The drive thru person apologized and advised about their Internet, I said I got spectrum I get it LOL. Dude handed me my bag and apologized, andi ate the cinna twists that I didn't order yet found their way into my bag otw way home ?“

“This Taco Bell is awesome! All the employees were efficient, professional and courteous. An added bonus is seeming the camaraderie between the employees, the teamwork the management initiates, and the respect shown between each of them while they together filled the orders. Every employee had a smile on their face and was respectful toward one another. Not something you always see in a fast food establishment. Let me also add that this Taco Bell was spotless from top to bottom. The dining area, the restrooms, their cooking area, the kitchen floor! Wow!! And the icing on the cake…no mistakes in our order! I might also add we are traveling through with a group of 350 college students. We probably had about 70 of us at this Taco Bell. The employees worked us through the line quickly, and this was even at 8:30 pm when they had been working their shift for many hours. I can’t say enough great things about this Taco Bell in Springfield, Ohio. THIS IS A MUST STOP when you are passing through!“

“Taco Bell needs to do better with the chips and cheese. Charging $2.99 for a very small bag of chips (usually very few nice ones). I just had A LOT of crumbs. My breakfast crunch wrap had no sauce inside (dry) and bacon was added. It was ok of course with bacon but no sauce sure made a difference.“

“I recently had a great experience at Taco Bell, thanks to the excellent service provided by Alexis. From the moment I walked in, I was greeted with a warm smile and a friendly attitude that immediately made me feel welcome. Alexis was attentive, making sure my order was correct and offering helpful suggestions to enhance my meal. The service was quick and efficient, and Alexis ensured that everything was just right, which really made my visit enjoyable.

What stood out most was Alexis’s genuine enthusiasm and commitment to making sure I had a great dining experience. It’s not often that you come across someone who clearly takes pride in their work and goes the extra mile for customers. Thanks to Alexis, my visit to Taco Bell was a pleasant and satisfying experience. I’ll definitely be returning, knowing I can count on such fantastic service.

Parking: Cramped but enough parking“