Customers` Favorites
Customers` Favorites
“Had my first meal at this White Castle today. The whole staff was on it! Scott checked us out and as soon as the noon rush was over Scott was out cleaning tables all with a smile. Also asking people if they needed anything. Food was as I was wanting but the service at the counter and at the grill was superb.“
Customers` Favorites
“Wonderful customer service! Stop by you’ll see.“
Customers` Favorites
“Fast service, great food!🔥“
Customers` Favorites
“Absolutely love this place“
Customers` Favorites
“Very good customer service!“
Customers` Favorites
“Greatest banana split!!!!“
Customers` Favorites
“😋🤤 DELICIOUS!!! All the old recipes. Feels the same as Hayman's. Absolutely wonderful! 💯 delicious 😋🤤😋🤤😋🤤“
Customers` Favorites
“The girl that was working today at 1:30 was amazing! Even though she was working alone, she had in store and pick up customers taken care of as fast as she could. Her time management skills are a 10. That girl deserves a raise!!“
Customers` Favorites
“Grub Hub canceled our order so I went myself. Wasn't not pumped. Driver thru only, waited. Wasn't mean but just had business to talk about. Manager on shift was very polite but informative. Wanted to help and get things happening now that I was there. Fries were hot, good transparency and communication in a cherry on top situation of an interesting day. Bearded sir, I appreciated your calmness and just stating what you knew. We will come back, but bring ourselves.“
Customers` Favorites
“We were in the area (Heath, OH) and decided to get quick lunch. The place is fairly clean and the food was good considering it's kinda fast food and cheap fare. Our cashier Alex just stood up the most. He was kind, patient and informative (we haven't eaten Fazoli in 5-6 years). He takes his job seriously and you can see that. We really appreciate his service.“
Customers` Favorites
“Delicious sub's! a lil pricey but totally worth it.“
Customers` Favorites
“food was great other than the hush puppies were bland this time. quick through the drive thru especially when we ordered the 26 dollar pack. friendly ! will be back“
Customers` Favorites
“As a North Carolina native, it pains me to have to leave a one-star review. Unfortunately this location just seems to be very poorly managed and is notoriously unreliable. After visiting multiple mornings a week over the course of a month from mid-November to mid-December I can unfortunately report that I was pulled out of line to wait for my food greater than 75% of the time. This includes orders almost exclusively containing breakfast items that should be ready and available at this time of day. This morning I was pulled out to wait for my order containing two steak biscuits and a side of scrambled egg. The steak biscuits are currently the 2 for $5 special so one would assume that management would plan accordingly.
I hope that improvements to speed of service will be made soon, or I'll have to take my business elsewhere.
1/16/25 - new year, positive changes. I've visited several times already this year and am pleased to share that the service has improved drastically. Service speed has improved drastically. Well done!“
Customers` Favorites
“Good, juicy, hot burger made to order, accurate and fast. Kind staff. Fries needed more salt and possibly cooked longer. Were not golden and their normal crispy. I ordered online counter carryout. I was given cups to fill my own drink. If they had Coca-Cola Freestyles, I might like to pick my drink, but I'm used to my drinks being filled for carryout. I was in a hurry, traveling. Drinks need to be waiting with the pickup order. Also had to ask for a drink carrier.“
“Customer appreciation day & the place was mobbed! Smiling faces & awesome service! In & out in a matter of minutes! ���“
Customers` Favorites
“By and large, Wendy’s has a better hamburger than McDonald’s. Have been going to the Buckeye Lake Ohio Wendy’s for 25+ years. Today was a first. I had not eaten in the dining room since before Covid. I usually get drive thru but my husband and I decided to eat in today. What a terrible disappointment. I wanted to place a separate take out order so my husband got the straws and napkins and got a table while I waited on my salad to take home. There were only 2 other tables of people so the store was not that busy. The store was dirty with food all over the floor. When I complained, I was told that they are under construction. I told them that food all over the floor is not construction related. One trash can was over-flowing and there was no place to put your garbage. They were out of spoons in the dining room so I had to ask for spoons for our frosties. There was no ketchup in the dining room so I had to go back and ask for ketchup. My second trip to the counter, I asked if there was a manager around. The cashier pointed to a lady. She looked in my direction and then turned her back and walked away. This is the worse experience I have ever had at this store in the 25+ years I have been going there. I’m so disappointed. But yes I would still recommend Wendy’s food.“
Customers` Favorites
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“I've been coming here almost daily for a long time. I have had hardly any issues here other then someone forgetting to cut my sub in half from time to time but not a big deal. I have had no problems with my orders doing it in person and online. Staff is always nice. I will continue to come here.“