Customers` Favorites
Customers` Favorites
“So wonderfully CLEAN!!! Great service, atmosphere and food. It’s the only Penn Station we’ll patronize. So CLEAN!!!“
Customers` Favorites
“I had an amazing experience at Charles Cheese Steaks! The staff was super friendly and the service was quick and attentive. They really made sure everything was just right. Highly recommend for anyone who loves great food and great service!“
Customers` Favorites
“The staff here is extremely kind and accommodating. The restaurant is clean and has plenty of seating available if you want to enjoy your meal inside. The food is fresh and it is definitely one of the best cheesesteaks in town. Highly recommend the Chicken California and the Bacon 3 Cheese as must try options.“
Customers` Favorites
“Just reviewing the service of this location. You know what you’re getting when going to Charley’s for food. But the service was great yesterday. Cashier was so nice and attentive. And by the time we made it to the car and realized we were missing a fry, an employee was already walking to our car to bring it to us. Not often anymore that you get workers that seem to actually care about their jobs to that extent.“
“Love it love it love it yeah“
Customers` Favorites
“Stopped here based on reviews while traveling and was not disappointed! Small buffalo chicken Philly was delicious and not as messy as it looks. Totally worth $10.
I gave only four stars for the atmosphere because it was very smoky in the restaurant. Chose to eat in the car so the smell wouldn’t get stuck in my clothes.
Would recommend this restaurant and eat here again.“
Customers` Favorites
“I just want to give a big thumbs 👍 up, I've been here 5-6 times and it never disappoints, Today I ordered the small original cheese steak as I was waiting on my sandwich and it was accidentally given to another customer, so they upgraded my sandwich to a large and gave me a free Fry, That's what you call great people working there and you guys didn't have to do that I understand mistakes happen, Thank you“
Customers` Favorites
“Charley’s Lakewood has great sandwiches, excellent wings, and the best fries! The staff is awesome and so helpful!“
Customers` Favorites
“Stopped for a Cheesesteak meal today, 4/22/23 around 5pm. Everything was cooked just right, and delicious. I'll certaintly be going back. Also, staff very friendly and restaurant very clean. Thanks!“
Customers` Favorites
“This is a really busy place.
Probably the best way of ordering is online.
Especially if you are entertaining company from out of town.
Because Mr. Hero is an Ohio thing.
People outside of Ohio do not have the opportunity to enjoy the Romain Burger.
It would not be safe to ship a sandwich.
Treat yourself and enjoy your life ✨️ 😉.“
Customers` Favorites
“People r nice n food is great I would go here🍔🍟👍“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“This mall partners with sports memorabilia scammers. Prime Time Sports and Framing sells fake autographs. I personally purchased 10k worth. If you purchased anything from them, get it look at by a legit company.“
Customers` Favorites
“Staff was great and seemed to work well together. They took my order for four subs and waffle fries, made the food, and I was back out the door quickly. Everything in the order was perfect, even with special requests on each sandwich. The whole place looked clean, including the restroom. Excellent experience!“
Customers` Favorites
“The food is amazing, this is the only place that you are going to find this taste it's delicious, be careful though if you order a large meal it will be 20 dollars but you'll get 2 burgers the size of a double Q lbs with cheese at mcdonalds, a full basket of fries and a delicious cup of cheese, more than enough cheese trust me for the fries and a large drink, more than enough food for the price for sure. The customer service was also decent, they seem like good people.“
Customers` Favorites
“We went to Penn Station in Avon tonight, where we met Logan. I haven't seen such genuine, friendly customer service in years!! We ordered a chicken teriyaki sub with ghost pepper cheese, a cheese steak sub with ghost pepper cheese, and fries. The ghost pepper cheese had an amazing kick and perfect flavor, and we really enjoyed it! Absolutely delicious and fresh!! Also very generous with the fries! I've already gone back to the menu to decide what I want next. Thank you for a wonderful experience, Logan!!“
Customers` Favorites
“very good sandwich. got the regular cheesesteak with onions and mushrooms. much better then Charlie's. sandwich was stuffed full. good flavor. Will get again.“
Customers` Favorites
“My 1st cheesesteak from here was 🔥🔥🔥. Double meat & all 3 cheeses was the absolute bomb. Kudos 2 Olmsted township 4 having a gr8 sandwich shop 4 the community!!!! Will definitely return 4 the cheesy goodness that is ur cheesesteak. 😁“
“very clean and good customer service“
Customers` Favorites
“The man that runs this establishment is one of the sweetest kindest men I have ever met in my life. It is one day before my pay day and i have overdraft protection that normally works. My children wanted Mr Hero and i only had 25 dollars. But i knew i get paid tomorrow so if my account goes negative it will be for less than 6 hours. Well my overdraft protection wouldn’t let the payment go through. I felt embarrassed and upset that they prepared food i couldn’t pay for. He didn’t make scene or cause a fuss. He took my 25 dollars and ask i come back and pay him tomorrow. Something most establishments wouldn’t do. I appreciate his kindness and will go in tomorrow and tip very well. Having your card declined is so embarrassing and he was so sweet about it. I will never go in anywhere thinking my bank had me covered ever again. But this was the kindest act I’ve seen in a long time.“
Customers` Favorites
“**⭐️⭐️⭐️⭐️⭐️**
Demia at Penn Station Sub Store in North Olmsted is an absolute gem! From the moment I walked in, her warm smile and genuine enthusiasm made the experience unforgettable. Let’s start with the food: my fries were perfectly crispy and golden, and the cookie? Pure heaven—warm, gooey, and melt-in-your-mouth delicious. But what truly blew me away was Demia’s **INCREDIBLE** customer service. She went above and beyond, patiently answering questions, offering recommendations, and even remembering my name by the end of the order. Her positivity and attentiveness turned a quick lunch stop into something special. Demia, you’ve not only nailed the food game but also won a lifetime customer with your kindness and professionalism. If you’re near Penn Station, stop by—ask for Demia, and prepare to leave happier (and fuller!) than you arrived. Thank you for making my day! 🥪🍟🍪“
Customers` Favorites
“If the Miz recommends it, than so do I“
Customers` Favorites
“We went this afternoon for the first time and really enjoyed it! I didn't catch his name but the guy who took our order was great. The lemonade tastes just like the kind you get from the county fair and the cookies and cream milkshake was delicious. ? My husband got the Buffalo chicken sandwich and loved it! I got a classic Philly cheesesteak that to me was perfect. Bread was soft, meat wasn't over salted like other places, enough juice that the meat wasn't dry but also didn’t make the bread soggy. Oh and the ultimate fries were soo good! Will go back again!“
Customers` Favorites
“Went there today at around 530 there were two young men working we ordered a Philly cheese steak and a chicken teriyaki wrap and it was amazing worth the 30 dollars we spent and great customer service from both men , we also got large fries and boy were they well worth it. Thanks will be back again.“
Customers` Favorites
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“First couple times at Mr Hero. Pickup up a Romanburger for a family member and the cheesesteak sub for me. Solid food. The veggied on the Romanburger were fresh and my family member loved it. The cheesesteak sub for me was great too. I like mushrooms and it had a lot of them. If you're not a mushroom fan you might have them go light on them, but I love them. The waffle fries were very good, and i liked them much better than the ones at a certain chicken chain. Note, This location is definitely setup more for takeout than dining in.“