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“I come here once a week at least. It's on my way. Their mobile order app doesn't work for walk-in pickup. Always half ready and you have to wait three or four minutes inside to tell someone your order's not complete. Same for walk-in orders. They only focus on the drive-thru. You gotta go through the drive-thru to get your mobile order by the time you get there. But don't get too many items on the same order or they'll leave off the last items. You'll drive off thinking you're set to go and end up going back to sit in drive-thru again just to get your order filled. They try to train their customers to do things their way by ignoring them.
Dunkin in front of Walmart on Mahoning is much more mobile friendly. I'd go there if it was on my way.“
“Stop there most days on our way to work. Usually friendly fast service. Today Wed. June 6 had a extremely rude gentleman who wouldn't even give us time to order after our first drink gave us total and had no other option but to move up. The girl at register "Joy" was so kind patient and let us finish our order and then apologized for the other employees rudeness. Dunkin gets 4 stars today but "Joy" gets ⭐⭐⭐⭐⭐“
“Okay...okay...okay! I admit it!
I have a Dunkin Addiction!
I'm in love with the cold coffees in every flavor, especially mocha!
I cannot bring a dozen donuts in the house because I can't be trusted with them...they call me by name...damn donuts ?!!
Dunkin is an adult's playground...we have little else.“
“I just had the greatest service from a Dunkin donuts worker I have ever had in her name was madison! I actually had to stop going to this company for the past few years because the service no matter where I went was absolutely terrible, but this was the first time visiting this store and I took a chance by doing so and Madison made all the difference she was friendly she was fast she was courteous she was everything I would want in an employee, people are hard to find but good people like this deserve to be recognized and paid for their worth, thank you for the amazing experience Madison“