“The service has gotten atrocious!!! They frequently lose or claim to have not received mobile orders. There seems to be no one in charge to address these issues (manager or supervisor of some sort). If their food was not my wife's favorite, I would never go back!“
“Second time here. This is an older-decor Dunkin, I but that's what we love about it. All of the newer "Dunkin" locations have a colder feel, as if they aren't finished decorating. This location has generous seating, warm lighting, lots of charging ports and outlets, and are very fast and friendly. This is my new favorite coffee shop in the area.“
“I would like to give a huge thank you to the team at the Dunkin Donuts on Wilmington Rd. in New Castle. Their service was super. I had a large order for an event I was holding. I came in to pick it up and could see it was an extremely busy time and they had were very organized and quick as well as extremely kind. Kudos to the manager and staff!“