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“I come here once a week at least. It's on my way. Their mobile order app doesn't work for walk-in pickup. Always half ready and you have to wait three or four minutes inside to tell someone your order's not complete. Same for walk-in orders. They only focus on the drive-thru. You gotta go through the drive-thru to get your mobile order by the time you get there. But don't get too many items on the same order or they'll leave off the last items. You'll drive off thinking you're set to go and end up going back to sit in drive-thru again just to get your order filled. They try to train their customers to do things their way by ignoring them.
Dunkin in front of Walmart on Mahoning is much more mobile friendly. I'd go there if it was on my way.“
“I’m not a big fan of Dunkin, I do prefer other chains. BUT that is still ok. Because when I do go my coffee’s are always made great & super yummy. I love SUSU!!! She handles every interaction professionally & kindly! <3 Thank you Belmont DD!“
“I just had the greatest service from a Dunkin donuts worker I have ever had in her name was madison! I actually had to stop going to this company for the past few years because the service no matter where I went was absolutely terrible, but this was the first time visiting this store and I took a chance by doing so and Madison made all the difference she was friendly she was fast she was courteous she was everything I would want in an employee, people are hard to find but good people like this deserve to be recognized and paid for their worth, thank you for the amazing experience Madison“