“I stopped here to purchase a Large Premium Roast Coffee for my road trip from Youngstown, Ohio to Springfield, Ohio. I used the Kiosk to place the order. All of the Kiosk Order Stations were fully functional unlike other McDonald's locations that do not maintain their devices. The Store Manager had my product prepared exactly to order before I could even sit down. This location provided me with exceptional customer service. I will definitely return to this location when I am in the Youngstown, Ohio area.“
“I go to the McDonald's in Austintown Ohio on New Rd. The people who work there are always nice and when I did have a problem with my food I called the number that is posted on their drive through window and spoke with Heather the district manager who is over 50 McDonalds and she is the only person who services our area and I left a message and she got right back to shw was awesome she listens and then she also told me she would make sure my grievances with that McDonald would be communicated to the restaurant manager and she did because I went back and the French fry grease was definitely changed lol. Then with me asking she offered me free meal coupons and a week later I got them in the mail. She was awesome and I like to give credit when credit is due.
Thank you~
Erica C.“
“Mcdonalds is the last place I choose to eat after their breakfast but this one is clean and the staff is nice. They let a guy in the sitting area bumming for change though. I offered to buy him food and he said he wanted money which made me feel uneasy. Other than that it was pretty standard“
“Staff here is usually very nice it's easy to access the food is usually ok but this location is one of the highest priced McDonald's in the area. There items are almost $1 higher here for almost everything compared to other mcdonalds in the area!“
“Well not a lot can be said about McDonald's the food is standard service is good and everything moved pretty quickly. I was happy with the experience and using the app makes everything so much simpler plus you get rewards and the ability to fully customize your meal with additional toppings like adding Mayo to hamburgers!“
“It's McDonald's. The food is what you expect and service usually the same. What makes this McDonald's different is the hours. I don't know how many times a long stay in the st. E's er waiting room has passed dinner and we are starving. The food is hot and what is desperately needed. Bless this McDonald's.“
“We brought our family together here for a 2-year old's birthday party and unbeknownst to us we found out Chick-fil-A had removed their indoor playground. Had we had any idea we would have just went to the Chick-fil-A closer to us or made other arrangements all together.
Kid-friendliness: Not especially kid friendly.“