Chick-fil-A

$ • Fast Food

Hours:
1410 NW 82nd St, Lawton
(580) 325-3199

About Chick-fil-A

Chick-fil-A in Lawton, Oklahoma, offers a mix of experiences. While some customers praise the delicious chicken, fries, and lemonade, others have faced long wait times and disorganization, especially during busy hours or when closing. The staff at this location can be very helpful and friendly, with one employee receiving positive remarks for being kind, respectful, and providing excellent customer service. Customers appreciate the welcoming attitude and good interaction with staff, including those who take orders and deliver food. However, there are concerns about delays, with some waiting over 20 minutes in the drive-thru due to backup and order mix-ups. Despite occasional issues, many enjoy the food and the friendly service, showing that Chick-fil-A's quality is appreciated when the staff performs well. Overall, the restaurant is a place where good food and friendly staff can be found, but improvements in organization and speed are needed to enhance the experience.

Chick-fil-A Reviews

4.1
19 ratings
Restaurantji Rating
5
64%
4
12%
3
6%
2
6%
1
12%
Food
4.6
Atmosphere
4.6
Service
4.1

Share your opinion about Chick-fil-A

Restaurantji Rating

Last three orders, my husband and I have picked up to take home have been wrong. The first one omitted his sandwich, the second one omitted his fries, and then yesterday my nuggets were left out of the order.
So disappointing. Rarely do I have an opportunity to have one of my children and grandchildren here during today for lunch and they completely ruined our meal. The manager was not concerned when I talked to her.
The west side Chick-fil-A needs to learn from the midtown...read full review

We had a wonderful time at the VIP event held today. Shout out to Erin the event coordinator who had everything decorated so beautifully and really made us feel special. Johnathan Pickett even gave us a behind the scenes kitchen tour. We couldn’t believe everything was hand battered!! Wow!! Great job team.

I thought that it would be nice having a Chick-fil-A on the west side since it’s close. However, I find myself driving all the way to Cache Road still for speed and dependability.

Yesterday morning, I spent 23 minutes in the drive-through waiting for my mobile order. I have never had to wait that long at the Cache Road location. Very frustrating because I know the potential.

Read All Reviews(19)

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Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday Closed
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