Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
119 ratings
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The food has always been good. The problem at times is that the mobile orders are not made an equal priority. The thing is the mobiles are pre paid. You already have my money. I should be able to walk in tell my name and be off with my order. Not tell them my order name, start to leave with my order, then check the bag(luckily) and the expeditor doesnt put my protein(chicken) in the bag. Chipotle is known for the chicken. As well as i paid for it. Then i see at least 5 or 6 people...read full review
Come on Chipotle. If I’m going to pay dang near 20 dollars for a bowl, the least you could do is put fully cooked rice in it. 🙃
Super friendly employees, food was FRESH and the portions were fantastic-unlike many other locations that are very skimpy and don't give you what you pay for.. restaurant was super clean and dirty tables were tended to quickly! This is definitely our new go to!! Thanks y'all for a great meal!!
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill receives highly inconsistent reviews, indicating a very unpredictable dining experience. Some visits are excellent, described as one of the best Chipotle experiences, with a clean restaurant, fresh food, and nice, knowledgeable staff. On these good days, service is quick and the team is polite and welcoming, even expertly accommodating specific needs like preparing gluten-free meals safely.
However, many other reports are negative and focus on poor service. Common complaints include very slow service, with mobile orders marked complete but arriving 15-20 minutes late, and a line that does not seem to move. The location often appears understaffed and can run out of key items like carnitas. Staff attitudes are frequently criticized, with reports of rude, irritated, or arrogant employees. Specific incidents mention a worker refusing chips and queso and trainees receiving no support from irritated colleagues. The experience is summarized as an absolute mess on bad days, with customers receiving sad meals. The quality seems to swing dramatically from being back on point to being a situation to steer clear of, making a visit a gamble between amazing food and the complete opposite.