“Harvard location is where we've always ordered from. Its just a delivery store, but the employees there sure know what they're doing with Papa Johns foods. Keep up the great work guys and gals!Parking: There's maybe 4-5 parking spots directly in front of the store. Otherwise you have to park around the couner and walk, which is fine for some but not others.“
“Under new management and they are killing it this place has really changed and there doing the best they can with the limited staff they have I would like to mention the new gm Alex who is fixing this store and helping it get back on the right track great job alexVegetarian options: The veg pizzaKid-friendliness: They kid friendly“
“I consistently order from this location same-time, similar order, on the mobile app. Each and every time the staff at this store has shown above and beyond excellent service. There are times where I make an accidental discrepancy on my order on the app and each time the staff is aware of this and calls out to me directly. I have never experience that before especially from a commercial pizza place. I myself manage a customer service team and I have to say I have been impressed each and every visit. They continue to strive for great service and demonstrate just how much they care for their work. Luke and Charles have each greeted me by name upon visit since becoming a regular. They are always friendly and get me taken care of at one point I had accidentally ordered the wrong thing and they made another to ensure I was going home w/ what I needed at a reasonable time. These two: Luke and Charles are truly in a class of their own as far as the food industry goes.“
“I recently ordered a carryout from Papa John's, and I must say, the one topping pepperoni pizza was absolutely amazing. The entire experience of the food itself was fantastic, but there were a few aspects in terms of service that could have been improved.Let's start with the positives. The pizza was incredible! They did an excellent job fulfilling my request for a one topping pepperoni pizza. The toppings were evenly distributed, and the flavor was mouthwatering. The crispy pepperonis and perfectly melted cheese on a well-made crust made every bite a delight.However, I did notice a slight issue with the attitude of the staff. It appeared that they may have been a bit stressed or tired since I picked up my order just before closing time. While I understand the pressures of working until closing, it's important for employees to maintain a positive and friendly attitude towards all customers. A better attitude and a more welcoming atmosphere would go a long way in enhancing the overall dining experience.Despite the slight issue with the service, I want to emphasize that the quality of the pizza itself was outstanding. Papa John's delivers on taste and flavor, and I would still recommend their one topping pepperoni pizza to others.To sum it up, Papa John's did an exceptional job in terms of fulfilling my order and delivering a mouthwatering pizza. However, improvements in their staff's attitude, particularly during closing hours, would greatly enhance the overall dining experience. I look forward to enjoying their fantastic pizza again, and hopefully, with an improved service experience.“