“I was more than disappointed when I ordered a thin and crispy and got a hand toss. Man, I was Jonsing for a thin crust all day. My daughter called and told them about the mistake and they made it seem like they could only send a credit. Which I guess was okay but it was not what I wanted. I wanted them to deliver a thin and crispy to me post haste. But I waited on my coupon or credit or whatever, went on with my life. About 30 mins later, there’s a knock at the door and one thin and crispy pizza, hot and ready. Can’t thank you guys enough. You made my day.“
“This Pizza Hut location has really changed lately, for the better. We had a 20 pizza order for an event, and it *HAD TO BE* on time. The General Manager of the store personally delivered them in insulated carriers. I don't know what he was dealing with to need to do that, but it showed his commitment to us. The pizzas were all made well, something that used to be hit or miss. Our people were happy and enjoyed the pizza. The pepperoni and 3 meat were a hit. Many came back for seconds.
Thank you Raul at Pizza Hut. You helped make our evening a success.“
“No pleasant faces. Felt like I was bothers them when I said I want light sauce. I was told there is an option in the app. I advised the lady that I know that and I have used it and the sauce isn’t light. She said she would tell the cook but he had already start making my pizza by the time she make it over there. This place is usually the best when it come to customer service experience. Which is why I return. Today was off . And I didn’t like it. Maybe it’s because it was a free pizza I don’t know.UPDATE. Pizza came out as expected BUT I was able to speak to the manager and she offered to remake my pizza with no hesitation!!!!!! She even put on gloves to make it. The person who initially made it didn’t have on gloves.but he did wash his hands after he made it and started on a new pizza. I can’t confirm or deny it was done before he started mine. I will return.“
“My family and I stopped in for a meal before heading out on our family road trip, and we had a wonderful experience\\. The staff were incredibly friendly, welcoming, and genuinely kind\\. They even surprised us with a few treats for the road, which was such a thoughtful gesture and meant a lot to our family\\. It was the perfect way to start our trip, and we’ll definitely be back :)“
“This location may be super small but workers here are still extremely friendly & helpful. It was my 1st time trying the wrap & which was disappointing as the crust was too crunchy for me to eat. This is not a dine in location as theres no space.“
“Ordered carry out online & was ready in only 10-15 min. Parking was easy, and employee asked my name and brought it out piping hot. He opened the box to have me double check order was correct and that I was satisfied. That was a nice surprise, good part of the process. Nothing worse than getting a to go order wrong and realizing at home.“