“The service has declined so much that I will no longer spend my money at this location or the 401 location in Dorchester. 3 out of every 4 orders I purchase are usually wrong. They also constantly run out of food as well. Most often they take your order while they ate not at the till and then by time you place your second order, they have either punched in the wrong order or they ask what your first coffee had in it.“
“I wanted to say thank you to the person (I didn’t get a name, but you know who you are) that was working the drive window tonight about 20 minutes ago. They were so kind and made my trip to obtain an iced coffee so pleasant. I hope every other visit is just like the one I just had.“
“We were rear ended on the 401, the tow truck dropped us off at this Tim Hortons in dorchester of the 401, so we could wait for our ride. We were so stressed with the situation. One of the employees Paaris came over and welcomed us and asked if we were okay. He was genuinely concerned and took care of us. So a big shout out for his kindness. It is hard to find individuals with this kind of quality. Thank you Paaris!!!“