Donuts near Fonthill

“morning staff is friendly and great service !! the girl that dressed up for holloween is cute and very friendly !! store is clean !! Tim Hortons at food basics plaza I am sitting sipping on the worst burnt coffee I have ever had !!“

“This Tim Hortons is the fastest and most efficient Tim's I've been to in a long time. They always get my order right, DD with almond milk and a blueberry muffin, and the coffee always tastes fresh and made perfect. The lady who works morning shifts Mon-Fri is always friendly and fast, and took concern when she saw I was in an arm sling. I was surprised to see so many bad reviews because I've never had a problem and actually prefer to go to this Tim Hortons. I used to work for Tim Hortons and I know how demanding it can be! Thanks for the good morning coffee before work :)“

“Donuts were insanely good. Placed an order the day before for the cosmic brownie, birthday cake, French toast, and wildberry pie. When we went to pick up the order we also grabbed a chocolate cream cronut everything was incredibly delicious and prices were lower than expected!“

“The Service was good, the owner was very friendly and the donuts were tasty. You could tell that they were working very hard and put allot into the business. They even made us fresh donuts if there weren't any on their counter. Overall, would recommend!“

“The lady working there (I think the owner) was so sweet and took the time to explain things to us from the drink menu. I got a cinnamon ginger drink .. it was delicious tasted like fall😊. My friend got the honeycomb latte and just loved it too. Overall, welcoming atmosphere, friendly staff at great prices!“

“So disappointing when they just toss it in a bag on a warm day like today! Usually don't go to this Timmies but it was close to work! probably won't go back“

“I was going to Lincoln Ave but service was slow and not friendly ! I started going to Ontario rd and fast friendly service !! this is now my go to Tim's!!“

“This new location is my favourite. It’s right on my way to and from work and so it’s super convenient and I was happy to see it open. The customer service here has been above and beyond. I always order a steeped tea and every time I do the gentleman tells me he’s making a fresh pot. He is super sweet and I would definitely choose this location over others. I never really get food so I can’t comment on that but everything else is 10/10.“

“4/5
Patty and the morning staff are always pleasant, efficient and caring. Never been through and not asked how I am that day. Patty makes a point to remember me and my order, she's truly a delight and the reason why I keep coming back.

The evening staff need to be shadowing some day shifts to see how its done. There is a gentleman who often works nights, but never wears a name tag so I don't know his name. He hasn't once given me correct change when I've paid cash, doesn't understand penny rounding even though the computer should tell him how much to give me and is often overwhelmed with only 2 coffees and a bagel. Very scattered. And he never closes the register drawer after cashing me out, just so Management is aware. I know yall read this stuff. Maybe thats why he messes up penny rounding, because maybe he's not using the register properly? 6 and 7 round down, 8 and 9 round up. But he didn't understand what I meant.

Anyway, Patty and her days crew are amazing. Keep up the amazing work, dear. I appreciate your wonderful customer service and the way you conduct yourself and your staff.“

“Even though (but maybe because of) this restaurant was just take-out, their food had really great prices! And the servings were huge. Their burgers were the absolute best! The servings of fries were so big, that next time we go, we will get one serving & split it!“

“I go out of my way just to stop at this Tim Hortons. Such friendly and helpful staff! Everytime my mom and I go we always love talking and laughing with the employees they are all so kind! This seems to be the one Tim Hortons in Welland that is consistent with getting orders correct the first time!“