Tim Hortons
$ • Coffee ShopsAbout Tim Hortons
Customers' Favorites
Tim Hortons Reviews
Morning girls really great !
Great coffee and great conversation!!
Staff are amazing
I just wanted to recognize Aleyna at the drive-thru on Upper James and Rymal for her exceptional customer service.
From the moment I pulled up to the window, she greeted me with a genuine smile, asked how my day was going, and made me feel like more than just another customer. It's amazing how one kind smile and a few thoughtful words can completely brighten someone's morning.
Sadly, customer service has declined so much over the past few years. Too often, orders...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is a popular spot to gather with family and friends, offering ample seating and excellent service. The staff is generally friendly and helpful, with some employees going out of their way to make customers feel welcome. One staff member was praised for his customer service, friendliness, and helpful recommendations, which made a positive impression. The restaurant provides many vegetarian options and is wheelchair accessible, making it suitable for various guests. While parking can be crowded and some customers have experienced issues with beggars outside, the overall cleanliness and cooperation of the staff have improved. The coffee remains strong and invigorating, and donuts are delicious. However, some reviews mention slow service at the counter and occasional inconsistencies with napkin provision. Hot chocolate has received mixed reviews, with some finding it tasteless. The restaurant is also a place where children can learn about important social issues, contributing to its unique atmosphere.