Kelseys Original Roadhouse
$$ • Comfort Food, Bars, Canadian
Hours:
1550 Upper James St, Hamilton
(905) 575-8696
Customers' Favorites
Kelseys Original Roadhouse Reviews
6:00 Thursday dine in at the newly renovated restaurant forward. Service and food was good and restaurant environment was nice.Ladies restroom is not updated and regrettably not maintained . Toilet paper not in the dispensary but placed on the toilet tank .There was no paper towels to dry hands and the floors were wet and waste paper bin full.I should have taken a photo because the lack of care is a reflection on the management.
So let me start by saying I went in sat with my son and was a horrifying experience! I waited 15 mins and people lined up behind to sit in empty restaurant, while a male server continued to look at us all and say nothing , finally I found someone (the manager ) and was seated and told they were understaffed. I didn't get my drinks till 18 mins after ordering then my app came out as same time as meal , and yet still no drink ! I spoke with manager again and asked him if he needed...read full review
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 10PM |
People in Hamilton Also Viewed
I had ordered the balsamic chicken on Uber eats the night before. When it arrived it didn’t have the balsamic sauce on it. After stopping at the restaurant tonight to pick up some sauce to go with the meal I still had at home, Miles the manager was very helpful. Not only did he replace my missing sauce he made me a whole new hot meal. Thank you for the outstanding customer service. The meal was delicious and I will definitely be returning to the restaurant in the future.