“I have a problem from another Tim Horton in Montreal (cracked ice cup) I am going to Ottawa for wedding and I have a mess all the car , I met a responsible person called Nipal , he was so nice and make another one free and make me satisfied, thanks“
“I would like to give a special shout-out to Guylain for providing us with such amazing customer service. She was extremely friendly, polite, and welcoming, and she made our experience at Tim Hortons really enjoyable.
Her positive attitude and attention to customers truly stood out. Employees like Guylain make a big difference and represent great customer service. Thank you, Guylain, for your excellent service! ⭐“