Subway in Kitchener

“Nick was phenomenal and so friendly. Treated us like family and made sure everything was absolutely delicious which it was 🥰 We will be coming back to this location above all others in the highland rd plazza in Kitchener because we loved the service“

“Gurpreet provided outstanding service at Subway! She handled the store all by herself while staying friendly, patient, and efficient. She helped me choose a delicious meal and made the whole experience smooth and welcoming. Her positive attitude and excellent customer service truly stood out. Highly recommend!“

“The atmosphere is excellent and the quality they serve is also tremendous. Inder Marahar which works here is especially very nice to me every time I visit here. He has good communication skills and very helpful guy.

Vegetarian options: Veggie patty Sandwich is very option here for the vegan lovers

Kid-friendliness: Good atmosphere here especially even situated in the hospital doesn’t affect this place’s positive hospitality by the staff especially the guy Inder marahar who’s very friendly“

“I and my daughter had a great experience at this Subway location!
The place was clean, and the staff were very friendly and welcoming. All the ingredients looked fresh and tasted great. It was an enjoyable and pleasant visit overall. I highly recommend this Subway to anyone — you won’t regret it! It will be a Claire's to-go restaurant.“

“Dawn and the young boy are so great at what they do! They have impeccable customer service skills! From start to the end of helping us with our order they were very clear, and kind! Very rare to find people genuinely happy and there to make your day better not worse! Thank you for bringing a smile to my face!“

“I had a great experience at Subway today! The service was outstanding and the food was made perfectly. Tanvi was very friendly, professional, and made sure everything was just the way I liked it. She had such a positive attitude and made the whole visit enjoyable.

The sandwich was fresh, neatly prepared, and tasted amazing. You can really tell when someone cares about their work and customer service. I truly appreciate the effort and will definitely be coming back again. Highly recommend this location!“

“I cannot say enough good things about Bavneet at the Subway location inside St. Mary’s Hospital in Kitchener. She is genuinely one of the sweetest and kindest people I have ever met.

The very first time we came in about two months ago, she made such a positive impression on my 10-year-old daughter that she now refuses to go to any other Subway location — especially the one on Highland Rd — because she loves seeing Bavneet so much. We now come here at least twice a week, and every single visit we are greeted with the biggest smile and such warm, positive energy.

What amazes me most is that she remembers us and already knows our orders every time we walk through the door. In today’s world, where so many people seem stressed or unhappy, it is honestly so refreshing to meet someone who is consistently kind, patient, and genuinely happy to serve customers.

The restaurant is always spotless, fully stocked with fresh toppings, and Bavneet is always so helpful when explaining the sub of the day or answering any questions we have. She is especially patient and kind with my daughter while she orders, never rushing her and always making her feel comfortable and important.

People like Bavneet truly make a difference in someone’s day, and I hope Subway knows how lucky they are to have her. Thank you, Bavneet, for always making us feel welcome and appreciated. Your kindness does not go unnoticed.“

“We have been to many Subway locations and this one is by far the best. We are usually served by Jitendra and he is always polite and courteous. The ingredients are fresh and they don’t seem to run out of toppings like other locations do. The subs are actually piping hot after being toasted instead of just lukewarm. Jitendra will give you what you order without holding back on toppings. Like if you ask for double tomato he actually gives double tomato instead of adding one more slice. The store and seating areas are clean. Chips and drinks are well-stocked. We highly recommend this location!“

“One of the best service , that i have got from this subway. I had to ask her name that served me the meal this morning because the lady ( manaspreet) I dnt know if i spell it right or wrong? gave me the best sandwitch ever i have . She was polite and she told me the next bus coming to my home because my phne got dead . Just forget about my problems and must visit this Store.“

“I usually have sub in various places. But, I feel that in this specific location (120 Ottawa Street, Kitchener), they have maintained cleanliness and the staff will change the gloves after each making each sub. Friendly staff and good atmosphere. Highly recommend“

“The place is in need of an uplift and is rather uncomfortable to stay at. The staff was very polite and pleasant. The food across all subways honestly has gotten to a point where ehh it's food, but it's far from what it once was, especially for the price.“

“I stopped in for a sub today and was incredibly happy with the service. The girl working the counter was so friendly and made me an amazing sandwich! On a side note, I happened to be in the washroom when another customer came in asking for it. I heard the worker politely explain that the washroom was occupied. I only mention this because I saw another review claiming they were denied entry because it was 'closed.' That wasn't the case at all; I was just using it! Huge thanks to the staff for their hard work and great food—highly recommend this spot!“

“This is a great place for fresh and customizable sandwiches. I like that I can choose my own bread, vegetables, and sauces. The staff are usually friendly, and the service is quick. It’s a good option for a healthy and affordable meal.”“

“I had a great experience at Subway thanks to Manpreet! She is very friendly, polite, and works with a smile. She made my sandwich perfectly and paid attention to every detail. Her customer service is excellent and she makes customers feel welcome.“

“Come here almost every lunchtime, and it’s always a treat. Tejal and Piyush are warm, friendly, and always greet me with a smile and ask how I’m doing. Also, they know my order by heart, which is a level of customer service that I’ve never experienced at a subway, or any franchise I visit regularly. The food is always good, but it’s the people that work here that truly make this Subway special. If I’m in downtown Kitchener and I’m in need of a quick bite and good service, I’ll be coming here first.“

“I recently visited Subway and had a fantastic experience, thanks in large part to Jeet's amazing service. Jeet went above and above to assure our pleasure, displaying outstanding customer service skills. The sandwiches were delicious, and Jeet's attention to detail and kind demeanour made our meal much more enjoyable. Subway is highly recommended, especially with Jeet on staff.

Vegetarian options: Although subway has hardly made 3 vegetarian Options. Veggie Patty comes on Top among all 3. Hope they can get more (Can get Inspired from Indian Subway’s)

Parking: It’s A huge parking lot, you can park anywhere as it has many stores in that Business Centre.“

“They knows me by my Face and they knows which type of sub I like by this means I went this subway regularly, They provide excellent customer servise, s soon as we enter the story, we can see there smiling face and they start making our food as per our order.“

“I visited Subway recently and was served by Manali. She greeted me with a smile, was patient while taking my order, and prepared my sandwich with great care. Her friendly attitude and attention to detail made the whole experience enjoyable. It’s always nice to see employees who genuinely care about customer satisfaction. Great job, Manali!

If you actually know her personally, I can make the review sound more genuine and specific to your experience.“

“I bought two subs here last week. I've had a bunch of subpar subway experiences lately at various locations. But this was a great experience. Staff was great. Subs were perfect. The extra toppings requested actually ended up being extra toppings!!! Ty“

“I visited this morning, and ordered footlong. That sandwich was made exactly how I wanted as at many locations I don't get what i want. The ingredients were fresh, and everything tasted great. Thanks to the girl staff over there. She was very polite and sweet. Must visit this subway.“