Customers` Favorites
“We always enjoy A&W at Smithville. Eknoor behind the counter is always great and welcoming. Couldn’t be better.“
Customers` Favorites
“excellent food and staff are friendly“
Customers` Favorites
“We sat out on the deck overlooking the ravine with our wee dog. It was just lovely. Chelsea, our waitress, was attentive and cheerful. It was a great place to spend some time on a beautiful summer afternoon. Will go again when the leaves are changing!“
Customers` Favorites
“AMAZING place. Great food, fantastic servers. We had a mix up over our Mother's Day reservation and they bent over backwards to help. ❤️Thank you!“
Customers` Favorites
“My husband and I were attending to some business in the area and decided to grab a burger prior to leaving for home (it had been a long day).
We stopped in close to 4:30pm and the place was pretty full. There were two staff members working, which I thought was already unusual for that time of day, who were not only attending to us inside but to the drive-through as well.
As there were people around waiting for their meals I thought perhaps some would complain but no one did. Instead, everyone could see how efficiently these two staff members worked together and how pleasant the counter person and the other member, who was entirely focused on their preparations, were that it was actually quite impressive to observe.
In what seemed like no real time at all, we had all been served, given our food, and just like that the rush was over! :)
When my husband and I were finished our food I made it a point to go back to the counter to ask the names of the staff persons there and I want to send a HUGE, HUGE shout-out to Josh and Wes!
You two should be acknowledged for how well you handled that sudden influx of customers by delivering GREAT customer service, delicious, hot food, and for taking such pride in the cleanliness of the restaurant.
I hope the owners get to see this review because you two (Josh and Wes) did a FANTASTIC job at representing them today.
Thank you“
Customers` Favorites
“Very fast and friendly service“
Customers` Favorites
“Used the drive thru at this location on our way out of the region so can't comment on what the inside atmosphere was like. The staff were very pleasant and the food was unbelievably hot and fresh, that actually surprised me. I know many people write off fast food places but it's actually quite refreshing having such a good experience at one. Fries weren't over or undersalted either. I think this is how it's supposed to be, maybe we got lucky or perhaps they're consistent. I'm not sure but that day, our experience was really good so ty to the staff.“
Customers` Favorites
“They were out of a bunch a self serve fountain drinks. There was not a lot of seating. 1 family was using 3 of the 5 4person tables.
Im very disappointed as a whole that Wendy's doesn't recycle. For 3 of us we had 3 plastic drink cups with lids, 2 plastic frostee cups and a large plastic salad container! All ended up in the garbage!“
Customers` Favorites
“Last week my friends and I got takeout from this location. Great service at the drive thru, food was overall decent (I mean, it's McDonald's so not gourmet but decent lol).
Unfortunately, there was a quality control issue with one of the food items. Not a huge issue, but definitely something the restaurant needed to be aware of.
I called and asked for the manager so that I could let them know about the situation and watch out for it moving forward. Manu was amazing to talk to. He responded perfectly to the issue, was very sympathetic and corrected the issue perfectly.
Errors can happen whether it is a mistake or quality control/human error. What matters is how it is dealt with and Manu was absolutely top notch and appreciated.“
Customers` Favorites
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“Always loved going for breakfast and the fish and chips!! Awesome food , great service and extremely friendly people!!“