McDonald's in London

“Big spacious mcdonalds. Was going to deduct one star for cleanliness but the staff at the front desk was so nice and courteous that made me change my mind.

The sanitizer foam was placed right on top of table service panel which made accessing both difficult. This is beside the online ordering kiosk.“

“This place really pulled through for me, I had a terrible experience at another restaurant (different chain) and had to drive back my own food that was delivered to me, this location got me my food quick and fresh, as I had already spent too much of my night with the nightmare of another restaurant.

Prompt service, friendly, professional and the food was hot.“

“I had an excellent experience at this McDonald’s! The staff were incredibly friendly and welcoming from the moment I walked in. My order was prepared quickly, everything was hot, fresh, and exactly as requested. The restaurant itself was spotless, with clean tables and well-stocked condiments, which made it a comfortable place to enjoy my meal.

The service here really stood out compared to other locations everyone seemed genuinely attentive and professional, even during the busy rush. It’s clear that the team takes pride in keeping things running smoothly.

Overall, one of the best McDonald’s visits I’ve had. I’ll definitely be coming back to this location whenever I’m in London!“

“I really appreciate the wonderful team at this McDonald’s! I had ordered a burger with drinks, but instead of waiting in the usual spot, I stood in a blind spot where the staff couldn’t see me. Because of this, they accidentally handed my order to another customer.

Even though the confusion happened because of my mistake, the staff handled the situation with great kindness and professionalism. They quickly got everything back on track and made sure I was taken care of.

I truly admire their patience, understanding, and excellent customer service. Thank you to the team for turning what could have been a frustrating moment into such a positive experience!“

“Went through drive-thru. The employees on speaker sounded stressed and were a bit rushed.The food came to the window quickly, was hot and good quality compared to some McDonald's I've been to.Veey pleased with this location and will return in the future.“

“This is my usual go-to McDonald's. I went last night after playing some Pokemon Go and blanked ordering on some McDoubles... I went back intending to pay for two more and the lady in cash just promoed them for me and got them made the proper way I wanted them to be made. She's a gem and I really appreciate what she did for me. I wish I could remember her name, but I cannot! I just gotta say ya'll got some fantastic employees and I'm very grateful she did that for me.“

“Great experience at McDonald’s. The restaurant was clean, service was fast, and the staff were friendly and professional. The food was fresh, hot, and prepared correctly. Efficient service and consistent quality make this a reliable stop for a quick meal.“

“I go to the drive thru for 2 people!
Ava and I dont know the name of the other woman that works here. Give the apps rewards number and right away both of these women know my order. Ava will put a smile on your face first thing in the morning and the cheerful spirit of the other woman is just amazing! Keep it up ladies 🥰🥰🥰“

“I come here for breakfast more frequently than one should admit. It's usually good; however, today was probably the best mcgriddle I've had at any McDonald's ever. It was made to perfection. It started my day off with a burst of happiness I needed this week. Thank you.“

“I had the best experience. A few days ago at this Walmart McDonalds location, I watched a lady order a coffee and she was short some money. The worker asked if the customer had the extra money to pay and the customer got mad and started saying how she doesn't have more than $1 , getting mad at the employee and raising her voice. The worker, Jayme, said no problem and paid the extra cost out of her own pocket. Jayme had amazing customer service and stayed professional, even with the lady being rude. The food was very hot and quickly made although the lobby could have used some cleaning, there was a lot of garbage on the floor. Overall a good experience“

“I had a very positive experience at this location. The restaurant was exceptionally clean, and the staff was very friendly. I was particularly impressed by one lady who helped us clean the table. She was not only efficient but also very kind, making my visit all the more enjoyable.

Please pass on my thanks to the team, and keep up the great work!“

“Food was delicious as usual. A little low in the large fries, I think they're cutting back on the overflow they used to do ?? had a wait approximately 20min for my food but it was also past dinner time so everyone thought to do the same as me.“

“Had a nice adventure at McDonald’s, lots of laughs and the staff “Jakob” and “Cole” were very nice to me. One even smiled !!! Cole who was making my fries smiled and waved at me, filling me with a warm happiness I had not felt all day. Since the divorce I have not felt this much joy in a bit. I will be returning again, thanks to my McFriends and whole staff.?“

“This location is a little small and the parking lot is a bit annoying as it is rather narrow. It was clean inside and my order was ready within a reasonable amount of time. The food was really good and staff was kind. I did need to use the bathroom however, and this is one of the locations that locks them until you ask to be let in. I asked and they said they would buzz me in, but the door wouldn't open. I didn't feel like the hastle of going back to ask so I just left. But no major complaints. I like that they still have a refill station here, a lot of other locations do not and I find that extremely frustrating.

Parking: Although there is plenty of parking, it's an awkward lot and narrow in sections. Not the worst, but I wouldn't go when it's busy“

“Had an awesome experience today! Tried the new Benny style breakfast sandwiches, substituted sausage instead of bacon. The staff was super friendly, the food was quick, hot fresh and accurate. It was a great experience! The young lady working the drive thru was so sweet and the gentleman who gave me out food was super friendly. Great job!!“

“Great Big Mac Experience!

I recently visited McDonald's and ordered the classic Big Mac, and I have to say, it did not disappoint! The burger was fresh, the patties were juicy, and the signature Big Mac sauce added that perfect tangy flavor. The combination of the sesame seed bun, fresh lettuce, and the pickles gave it a nice crunch with every bite. The service was quick, and the staff was friendly, making for an overall great fast-food experience. Highly recommend stopping by for a satisfying Big Mac if you're craving a solid burger!“

“I recently visited McDonald's and had the pleasure of being served by Robert, and I have to say, he made my experience outstanding! I ordered the McVeggies, and it was fully loaded—just how I love it. Robert was incredibly polite and provided excellent customer service throughout. His positive attitude really made the difference, and it’s clear he takes pride in his work. It’s always refreshing to meet someone who goes the extra mile to make customers feel welcome. Highly recommend this location and Robert’s service!“