McDonald's in Kitchener

““I recently visited this McDonald’s and had a really positive experience overall. From the moment I walked in, the staff were welcoming and polite, which made a good first impression. Even though the restaurant was a bit busy, the team worked efficiently and my order was ready much faster than I expected. The food was fresh, hot, and exactly how I like it. The fries were crispy and perfectly salted, and the burger was well prepared and tasted great.

Another thing I appreciated was how clean and organized the restaurant was. The dining area, tables, and floor were well maintained, which made it comfortable to sit and enjoy the meal. It’s always nice to see a fast-food restaurant that pays attention to cleanliness and customer service. The staff also seemed to work well together and handled the busy rush in a professional way.

Overall, this location provides a reliable and enjoyable experience. If you’re looking for a quick meal with fast service, good quality food, and a clean environment, this McDonald’s is definitely a good choice. I would happily visit again and recommend it to anyone who wants a quick and satisfying bite.”😋“

“We got an americano coffee and it was great. I want to specially mention the manager Johnny, my phone was super low battery and he helped me out and lended me his charger as an act of kindness. That’s going beyond what’s required for you to do as a service and he was extremely kind the whole time.

The store was also clean.“

“Shoutout to Ashley at the McDonald’s on 1020 Ottawa St N. Customer service was genuinely amazing. She was going around checking if people were enjoying their food and if anyone needed help with anything. Super polite, patient, and professional the whole time. You can tell she actually cares about people and making the place welcoming. Definitely deserves recognition for the effort she puts in“

“Generally from one McDonald's to the next things are pretty consistent in terms of the food, at least I thought. Ordered a Grilled Chicken sandwich, and it was gross and look like it had been burnt a little. Zero flavour. Everything else tasted okay, fries were hot, and the rest of the food I ordered was decent. But honestly likely won't go back to this particular location, I've seen the quality go down for years and that was kinda it for me.“

“I received incredible help from Ashley! When I ordered my World Cup Meal, she was the only one that endured I’d get the collectible cup. And when I ordered ice cream, she gave me a tray which I never get when I’m at any McDonald’s. She made the difference. Thank you, Ashley!! :)“

“Lately I've been having a much better experience purchasing at this Walmart location over other franchise locations, and tonight was a great example of that. Connie (I believe her name was) and Willie were very kind, welcoming and prompt with service. I'll definitely come back because of service like that. Keep it up!“

“Friendly, efficient staff. Just 2 coffees in the drive through but the young lady at the cash window and the young man at the service window were so kind and fun that we drove away smiling and saying we will go out of our way to visit this location again.“

“I had a bad experience here 1 time but I went in this weekend and spoke with Paige.She was able to turn a very negative experience gof me into a positive one. I really appreciate all your kindness and understanding of the situation. As a Manger she listened to me,was empathetic yo my situation and provided amazing customer service. She exceeded my expectations. Thank you again so much for everything .“

“When I went the bathroom was trashed by what I only assume we're teens being teens. I notified the crew and they were super thankful as they were all female and don't use the mens bathroom unless they are cleaning. They promptly got to sorting the bathroom out and corrected everything. The food was good and very fast service (late night so not like they were super busy. But still it was VERY fast even for that. ) staff are friendly and super welcoming into the building. They had the top floor closed off when I was in there so I can't say anything about the second floor. I would assume it's all seating and tables. I thought it was cool as I never seen more than ground floor in a McDonald's. Would have loved to sit up there and enjoyed the view of the night sky but it was closed.“