McDonald's in Hamilton

“the food is always the same the food I love. lately though with all of these robots and it seems that the staff is less capable that has ever been I wonder if McDonald's is still training its employees in making sure also that every franchise is keeping up to its standards of service. the robots don't give service I suppose you have them there for the people I guess is it really in the customer's best interest to have them there are you able to give them better service because of the robots? I think it's a net loss for McDonald's for everyone. be the restaurant that is human. bring your family to the human restaurant that's the way I think you should go.“

“I always come to this McDonald’s and they are normally rude but I had this one employee and she was amazing she made my whole order fast and correct and she showed true leadership and care for her job. She was a blond haired girl and I couldn’t get her name but she showed that teens can be great worker.“

“I went through the drive-thru today and had the best experience. The food is, as always, great and delicious. There was a lovely girl at the window giving all the food, whose name tag said Shivani. I would like to appreciate her for her humble attitude, and she has the best smile. I got the wrong drink, maybe there was a misunderstanding due to the rush, but when I asked her, she quickly changed it, and she was so polite and said sorry to me without any fault. I love the customer service here; all the crew members are very good. I hope she will be appreciated for her job. Keep up the great work! Thank You!“

“I absolutely love the centennial location inside of walmart. Jonathan and Nick are honestly THE BEST. They are so kind, and really go out of their way to do so. They were amazing to my kids and I just luv them both for being so sweet to us. I say enough good things about them.“

“I just want to say my experience was amazing . Forgot to order coffee and was late for lunch due to traffic . Manager came and brought me a small coffee thank you friend . As I sat and ate my meal I was listening the staff joke , laugh the whole team and celebrated about a work task being completed. This manager needs a raise really ! This world - and work place environment need more people like him . God bless you friend and thank you
TIL next time“

“I went to two McDonald’s today that were unfortunately closed due to a high volume of delivery orders. This location allowed me to pre-order a meal for my partner who was already waiting an hour. Special shoutout to Aiyanna for being so helpful with the whole process - she seriously made my day. Great service and food!“

“Very satisfied with the service, when asking for a strange accomodation in drive-thru, the employees did their best to meet my request head on. The store is VERY well traveled and hard to keep orderly as a result. The food 66is typical mcdonalds faire, you get roughly what you expect.

The employees I encountered understood me, and did their best to help. That is all can ask for and a reassuring occurance these days.“

“I ORDERED A HUGE ORDER, I MEAN HUGE & THE WONDERFUL STAFF ON THE AFTERNOON SHIFT HAD OUR FOOD READY TO GO BY THE TIME WE PAID; FROM PREVIOUS EXPERIENCES I WAS EXPECTING TO BE WAITING 10/15m, NO SIR! NOT TODAY! NOT WITH THIS GROUP OF HEROES WORKING, SHOUT OUT Y’ALL! MADE MY FRIGGIN DAY!
(stream BRKR on all platforms)“

“This location, the employees usually seem pretty nice. The speed of service is usually good in the drive thru. Although when busy, the drive thru can take a while. The food here is like any other location. If the hamburg and fries are freshly made, they are good. If the fries or hamburgs have been sitting a while, they really are not good at all. I just hate that it is hit or miss if your food is fresh and good or has been sitting and not so good. I hate paying for orders when they turn out to not be so good. It's like a flip of a coin. When it's good, it's good.“

“Went there yesterday for lunch and I must say the place was immaculate... I have never seen such a clean mcdonalds in my life. From the tables to the fountain counter and as far as I can see into the kitchen. I will definitely be going back. The food was nice and hot. The fires weren't overly salted.“