McDonald's in Guelph

“I had a fantastic customer service experience here! I ordered online, and when I went to pick it up, there was a mix-up where they accidentally gave me a chicken burger instead of my veggie burger. When I pointed it out, the manager was incredibly friendly and deeply apologetic. They not only remade my entire order for free but also threw in some extra drinks. Mistakes happen, but the way they handled it was amazing!“

“there's been once or twice that ive been there that its been somewhat slow but I dont think its their fault, they were just busy. But when I went today it was pretty quick and the gentlemen at either window were both nice, and they originally made my drink wrong but quickly remade it and even let me take the mistaken one.“

“I’ve been going to this McDonald’s for a long time. The other day, I saw a hijabi girl at the counter who took my order — I believe her name was Maryam. She was very kind, and her warmth truly made my cold day start on a positive note.“

“McDonald’s (Walmart location) – April 26
Two team members really stood out today. A kind East Indian woman was warm and welcoming, but one individual in particular deserves special recognition.
He communicates through sign language and a phone app rather than speech – and watching him work was genuinely impressive. Fast, attentive, anticipating everything that needed doing, and connecting with every patron through gestures and a great smile. No barriers whatsoever. Just pure competence and warmth.
This guy should be running that location. Hats off.​​​​​​​​​​​​​​​​“

“My go to coffee stop in the morning. I'm a regular there everyday at 6:00 a.m. Hats off the gentleman that works the night shift always a pleasant interaction every time I go through the drive-thru, remembers me everyday and has my order ready like clockwork.“