McDonald's in Mississauga

“It's a nice newly renovated location. Food was okay but very saucy. Unfortunately they only gave us 3 napkins. Not enough lol. I first tried to use one of their machines. Couldn't figure out how to log in. Then I tried to order online with my cell phone to get table service. It worked then right after everything was done they cancelled my order. I decided to quit wasting my time and went to the counter and told them. She didn't have a clue what I was talking about. Then they have a screen with the orders that were pending. My order was there then it dropped for some reason and I didn't get my order. I had to ask her why it wasn't on the board anymore and I hadn't received my order. She went to the back and checked into. After another 5 minutes no explanation, my order was given to me. Not very good service.“

“Whoever took my order at the drive thru yesterday wasn't friendly. She rushed it and never instructed which window to go to next. I passed her at the first window and she never even looked up so I proceeded to the second window. Now this is why you got 5 stars. I felt so welcomed because I was greeted by a warm smile by two ladies. They were so friendly. One was wearing a hijab and the other one had glasses on. It was around 10am ish. Sorry to describe you like that but I forgot to get your names. Thank you because you made my day, especially after the first unpleasant interaction. Keep up the good customer service and if you can track down who took my order yesterday morning, kindly train her. We need workers like you who value customers.“

“Took my 3 kids on a holiday Friday to have a meal and play inside the play place. I specifically drive out to this location because the kids have fun. The location is quite clean, renovated and the staff is polite. Zero complaints from me. 👌 👍“

“Food is always just as usual, service is good but slow and the new renovation looks great!!! Would recommend if in the area or getting off the highway but in the early morning before going to work (4am-6am) they could be faster and more staffed“

“Since after renovations seats are very limited and pop fountains and condiments stations are not available anymore makes everything uncomfortable. I seen many people standing and eats. What happened McDonald's system now? And employees very not friendly here.“

“Really enjoyed my experience at McDonald’s! The food was fresh and tasted great, and the staff were friendly and helpful. My order was made quickly and everything was exactly what I expected. I’ll definitely be coming back! 🍟🍔“

“Tried McVeggie spicy one. It was ok, not my favorite. I don't eat meat, but was expecting better burger with some gravity. It was like a junior burger. They didn't put any onion or tomato in it, just poor lettuce. It was not at all spicy.“

“I’m a regular here and recently I’ve noticed a new guy named Andre, he is absolutely amazing. He’s so kind and is always smiling, always willing to help. Constantly keeping the cafe clean, changing all the garbage’s, he’s truly amazing. Great job Andre :)“

“This McDonald's is very clean place, specious and bright among best McDonald's that we visited in Toronto's area.
The employees are very pleasant and fast.
Very good coffee and we love coming and drinking coffee and feeling relaxed in this place.
Keep doing excellent job!“

“Was at the McDonald’s store 1500 Dundas St East this morning and Kudos to the Store Manager Marc, and all the staffs working at the store. They are all amazing and welcoming. They provide excellent customer service, quick but very good food. Highly recommend this location!!!-Darin“

“My first time iced coffee at McDonald’s. Shoutout to Miss Diana for suggesting their French vanilla iced coffee. I took the tallest size. 🧋 $2.30 for the tallest size! Unbelievable. Also delicious, my partner for the library. In addition, special mention the staff is very hardworking, jolly and polite. Definitely coming again🫶🌟“

“The other day, I went to drive thru and waited almost 20 minutes for my spicy veggie with slivered onions. A girl named Esha I think so, came to us and apologized for the wait. She was very sweet well raised kid and even offered if she can get me something else because Im waiting so long.

Very kind girl, you can tell she really care. We need more staff like her with this kind of compassion and treat customer with care. We need to reflect on wait times? I know it can get busy.“

“I’ve always found McDonald’s to be a convenient and reliable choice, and this location is no exception. The restaurant is clean, well-maintained, and has plenty of seating, making it comfortable whether you’re grabbing a quick meal or dining in with friends or family. The staff are friendly and efficient, and even during busy times, orders are taken and served quickly.

The menu has all the classic favorites you expect, from burgers and fries to breakfast items, and the food is consistently fresh and well-prepared. I also appreciate the variety of drink and dessert options, including coffee, soft drinks, and McFlurries. For families, the Happy Meals are a hit with kids, and the play area (where available) keeps little ones entertained.

Overall, this McDonald’s provides exactly what you’d hope for: fast, tasty food in a clean and comfortable environment. It’s dependable, convenient, and enjoyable every time, making it one of my go-to stops when I need a quick meal or snack. Highly recommended for anyone looking for a familiar and satisfying fast food experience.“

“It was a very busy. I ordered ahead on the app and still waited inside for 10 minutes. Staff was polite.
Handled a rude customer that flipped out over ketchup not in bag in drive thru.

I got extra French fries with my order.“

“Great service at the front counter! I came in last week and The young man in the front Bilal was super friendly, patient, and professional. He took my order carefully, made sure everything was correct, and had a really positive attitude the whole time. It honestly made the visit much better than usual. Big shoutout to him for the great customer service definitely deserves recognition.“

“We were in drive through and we ordered a big Mac a long with a free fries from the McDonald's app. the app wasn't working the code was not going through my mom was upset because of this and we spent awhile trying to get the code to work. the employee in first window was waiting really patiently and never rushed us and after the code not working and us going to paying. the employee took out her own phone and asked if we wanted her free fries code from her own mcds app. I thought this was really nice she did not have to do that for us. We saw her name was moria i think..she was brownskin and looked and sounded young.not only was great service but still just a kind thing to do when you see a customer irritated“

“Since moving to a new location for work. I often stop at this location for my 5$ breakfast. The coffee and food is always fresh, and tastes the best.
Probably the best tasting McDonald's coffee around Erin Mills/ Lakeshore area.
But I have to make a shout out to the cashier taking orders and the people at the second window. They are so friendly, personable and always have a smile on their face. It really makes a difference in my day. Thank you! 😊“

“I have been here for a few times every time I am here I notice that the one who prepare the hamburger use bare hand he doesn’t put in gloves. Should the manager pay attention to that and ask him to put gloves on when preparing food“

“Excellent and pleasant service, neat environment, quick to respond. My friends and I enjoyed everything we had and I had to buy take out for my family back at home to have a the great taste too. Will definitely visit again soonest.

Wheelchair accessibility: Easy and there was a spot available.“

“Went and the overall service was exceptional. Was going to buy a regular beverage given the macdonalds policy on deciding to removing ice from specific beverages. I asked what would happen if I did not want the ice. The response was what customer service should be. Try it and let me know your experience?“

“I didn’t catch her name, but my Walmart paper bag ripped open and things fell onto the floor and she gave a McDonald’s paper bag which was much more sturdy. Kindness goes a long way, and that was excellent customer service. She also handed my order and food was great . This was December 10th at 7:15pm.. thanks you again for your kindness“

“We were so happy and thrilled to meet your Guest Experience Leader TASNEEM. We are visitors in Canada and TASNEEM helped us in an extraordinary way as how to go to the destination by Uber n where to go n connect .. etc etc. we are so thankful for her blessed help. Great service MCDONALDS AT SQ ONE. HALLELUYAH. GOD BLESS YIUR SERVICE N BUSINESS“

“Had a great experience at Wendy’s! The food was fresh and delicious, and the service was quick. The staff was friendly and welcoming. Everything was clean and well maintained. Definitely a good place for a quick and satisfying meal. Would visit again!😋“

“I visited the 930 Derry location today and had a fabulous experience the girl named Himani at the window was very humble and polite team was moving the cars fast and service was quick and efficient
food was also very good
Thankyou for the excellent service“

“I live at Mississauga Rd. & Eglinton and I decided to drive all the way to this location just because of the Play Place. Well worth it!! My kids were greeted with a happy smile and big hello! The food was prepared quickly and they had a great time in the Play Place. The manager was going around saying hello to the guests and seeing if everything was OK. We were offered 2 kiddie ice creams and the kids loved them! Definitely recommend this location.“

“I live in the area, so I’ve been coming to this McDonald’s for years. I wanted to leave a review because despite many of the negative reviews, my experience has consistently been excellent. The staff are always efficient, friendly, and professional. The restaurant is consistently clean - I often see employees wearing gloves, wiping down counters, and keeping both the kitchen and dining area well maintained. Orders are prepared quickly, and the drive-thru is just as fast and organized. I’ve never had any issues at this location. It’s always felt clean, safe, and well-run, and I think the staff deserve recognition for the hard work they do. Keep up the great work!“