“I’ve noticed that some customers at this store are way too demanding. It’s a fast-food restaurant, not a fine dining establishment. You’re paying less than $10 for a meal, yet some people expect five-star service while treating the crew with little to no respect.
I eat here too, and I know the food is fresh, the service is good, and the crew works hard despite how busy it gets. Mistakes can happen anywhere, but that doesn’t give anyone the right to be rude or disrespectful.
Maybe it’s time we stop saying “the customer is always right,” because that’s not always true. Respect should go both ways.“
“The food was great and the staff was so friendly and accommodating. One of the crew members was patient and helped me redeem an offer that wasnt going through on the kiosk with kindness and a smile. Unfortunately there were a few sketchy people that were misbehaving which ruined the mood and environment..“
“I am a fan of McDonald's coffee. It's not overpriced. The coffee tastes good. The washrooms are clean and they do good job at being a restaurant. Wheelchair accessible and there's parking right there. One of my favorite places to go get coffee for $2“
“5 stars specifically for an employee named Tajon (Tae-John)!
I’m a regular at this McDonald’s because it’s very close to my apartment. The service is usually nothing special, but also generally nothing to complain about. I have had the occasional frustrating experience; including one time when I was pulled to the side to wait for my order and was accidentally left there for over 10 minutes until I came inside to remind them. There was some confusion over who was supposed to bring the food out, but they apologized and replaced my food with fresh items since the original order had been sitting on the counter.
That being said, I wanted to leave this specific review to give a huge shoutout to Tajon.
Their warm, welcoming personality was such a pleasure to experience. In such a short interaction, they managed to make me smile and genuinely feel taken care of, which can be so rare in fast food service.
Tajon made my entire day, and I really hope they get to see this so the favour can be returned.
Promote this human! We need more people like them in the world. 💛“
“Food is always good, just like any other McDonald’s, but the staff here are really great.
I’ve been here quite a few times and they’re always friendly and positive. Even when the drive-thru gets busy and there’s a long wait, they sometimes go the extra mile to make it up to you. Not something to expect, of course, but it really shows how much they care. Always a nice experience here!“
“Food is good for fast food, and the staff are nice and friendly, sometimes even going above and beyond on good days. However, the atmosphere can be a bit bad at times, and it’s not uncommon to see homeless people digging through the trash.“
“I just wanted applaud the staff here, there was an incredibly rude guy there this morning and the manager and staff handled it really well, I'm so sorry that they had to experience that, but they were quick and kind with everyone else, so I def recommend!“
“I got served the most beautiful delectable tv commercial-worthy poutine and burger on the night of May 31st 2026. Whoever was working the kitchen should quit and join a Michelin star restaurant because they cooked up a culinary masterpiece that would put Gordon Ramsay to shame.“
“Tasty, greasy smash burger, don't think you can have one without the other. Saw a review saying it was one of the best in the city, definitely good but I think I prefer a hardier patty or even a classic Burgers Priest Option than a smash for more balance and less grease. Love the curly fries too although not the spicy version. Skipped the deserts but heard they were good but too full after the meal as it was.“
“After the renovation they reduced the seating options but the location definitely got cleaner. The food quality is pretty inconsistent, though it's not the worst. The staff is friendly, but sometimes the waiting time is longer than expected. On the plus side they're open 24/7, so you're covered for a late-night snack“
“Went to buy 2x $1 icecream cone on offer and was greeted by lovely Diana at the cashier and I request for chocolate sprinkle as topping and offered to pay extra then she kindly offered me chocolate sauce in a tub for free which was a lovely surprise :)“
“People say this place is slow. Of course it is sometimes. It's one of the smallest locations in WALMART!!! High traffic, small location. What do you expect. Jesus!
I am annoyed because the staff here is super awesome all the time. Managers are great leaders and it seems to be a cool positive crew. Shouts out to manager Michael, exceptional leadership and attitude always. Always positive, patience and, professional under pressure. Great job.“
“Jade the manager is absolutely amazing! We ordered food the night before, it was not up to standards. The Following day we were back ordering, and I told Jade our experience, showed her our order from the previous day, and she re did the entire order no charge. That is how you manage and run a operation! 5 stars Jade!“
“The food is what you’d expect from your average McDonald’s and it’s always served warm. This location has surprisingly never gotten my order wrong and my orders are prepared quick. Half of the times I’ve been there however I’ve seen people clearly on drugs which is uncomforting. The moment I get my food I am out of there. A great place ruined by its location.“
“Mary is absolutely a bundle of happiness! ❤ You can genuinely tell when there is love in your coffee, and the way she makes it shows. She is always smiling, always so positive, and honestly, getting my coffee from her somehow just makes my day a little better.
If I could give 10 stars, I absolutely would, but since 5 is the option, I’m giving her all 5! Mary, I hope you know that the positive energy you bring to your customers really does make a difference. You’re doing an amazing job, and you truly deserve to be recognized and appreciated for it. Thank you for always being so lovely!“
“Love the New Design.
Atmosphere is Great. Really great new look for McDonald's Restaurant in Canada. Walls are White and Blake Marple & Black and White letter information so cute. More open concept fast food restaurant. Self Check-Out and cashier are available for your favorite food order. I got Iced coffee large size with McDonald's mobile app, only cost $1. Three different Dinning Area and Patio also available, It's really great. Wheelchair accessible Parking and Entrance Available. Also accessible seating and Washrooms are available.
Very clean restaurant and friendly staff. No more television available in this new design of the McDonald's restaurant, it's not happy news for Eurocup and Olympics 2024 Customers. Overall McDonald's Restaurant dinning area more look like Cafe style. Missing kids playing area. Restaurant Dinning Rooms are open 6 AM to 11 PM and Mcdelivery & Mobile order available until Midnight.
Parking: Gerrard Square Shopping Center Parking Area available.“
“I basically work at night, so I feel like McDonald’s has one of the best window services during the late hours. But honestly, it’s especially good when she’s there (Ravya). She seems really active and attentive, and I’ve noticed she always keeps things moving. 😄… thanks“
“I went here at some point and experienced what can only be described as a series of events involving food. The atmosphere was definitely present, and there were tables, which I appreciated. The staff did things that staff typically do, and the menu contained options. I ordered something that turned out to be exactly what it was, more or less.
Time passed while I was there, and by the end, I had formed several thoughts, though none of them felt urgent. It’s the kind of place that exists, and in many ways, that’s something. I might return, or I might not, depending on various factors. Overall, it was an experience.“
“Pro
1. Quiet to chill for Weekend breakfast
2. Reasonable prices for Mc meals
3. Very spacious in 1st floor
Cons:
1. Lacking electronic sockets for electronics users like laptop or phone charger.
2. Lacking varieties of food to choose
3. Needs a reason sign why 2nd floor is closed or unable to use.“
“Good place to grab a quick bite while you are walking in the area. Food quality is as good as other McDonald’s. This place is not as clean as other McDonald’s. There are also a few homeless people around.
there is no parking around this McDonald’s“
“Genuinely the best McDoubles I’ve had. We went at 4am and got 4 burgers. Each one was super fresh, moist, good pickle ratio, hot beef and melty cheese.
This is what a happy meal used to taste like when you were a young child and your parents finally let you get McDonald’s. I was absolutely floored by the quality of these burgers. This is not a joke, this is a real review“
“One of the workers named Jasan showed incredible customer service, he was extremely kind and polite leaving me very thrilled with the outcome. Honestly I’d come here everyday just for that kind of customer service, he’s a well trained and put together employee, definitely would deserve a raise in my books. Well done Jasan!“
“this mcdonalds is one of the best mcdonalds in ontario one of the employees named angel is very accommodating and took my order perfectly which most mcdonalds dont do, really good customer service and worth my time and money, i totally recommend!“
“I’ve been ordering from this location for years, and tonight was genuinely one of the best experiences I’ve had. Everything was incredibly fresh, hot, and perfectly made. I called ahead and spoke with Levita, who was so kind and went the extra mile to make sure my order was fresh. I really hope management sees this and gives her the recognition she deserves. It’s the little things, and she absolutely made my night. Thank you, Nikitia.“
“I ordered through the McDonald's app today. My order consisted of 1 Big Mac, 1 Quarter BLT, 1 Jr Chicken with tomato, 2 large fries, 1 medium Sprite Berry Bliss, 1 medium Strawberry Watermelon Refresher, and 1 bag. They gave me all my orders except the quarter BLT. The quarter BLT didn't have bacon in it. The fries were just like the end bits; it had some long ones, but it was mostly the small bits. It didn't even come with tissue paper.“
“The best advantage is that this store is open till midnight on 7 days a week. Most other food stalls would close by 9pm (summer time). This, diners pour in at McDonald's and it is lively and cheerful atmosphere. It is located within Union Eatery at Basement 1 (Union station). It is a perfect place to grab a coffee or burger before journey or after homecoming. Food quality is good. I am surprised that kids junior burger has chilli chicken patty. How did McDonald's not know that most juniors would not tolerate chilli! Nevertheless it is really value for money for all items. Long queues but quickly cleared. The staff are swift and efficient.“
“CORINNE IS A HERO. It was a goodbye lunch for a coworker of ours and we had pre-ordered on the app, but it glitched and didn't go through. Corinne and another wonderful (and patient) worker took their time and helped us put the order in again from start to finish and the crew made sure the entire order was packed to perfection. They couldn't have managed it any better, honestly - even when a frustrated lady behind us was asked them if her food was going to take longer because of our order - they assured her it wouldn't, and it didn't! They run like a well-oiled machine and were incredibly friendly and patient with us. We will definitely be back! Thank you again, Corinne and team.“
“I am sorry for the late review, as I visited this location a couple of weeks ago (late-night), but I wanted to make sure this staff member was recognized. I was assisted by a young melanated woman with blonde streaks in her hair who was incredibly helpful. She went above and beyond her job description to assist me, and I want to extend my warmest thanks to her. Her customer service was truly great, and she is a wonderful representative for this store!“
“This McDonald's is very busy at lunch time with students from the school in the area. The students are loud and rude. With swearing . And at lunch time it is very hard to find a table to eat at alot of the students bring food from outside place in . But when it is not lunch time or right after school ot is empty.“
“Well, this McDonalds is understaffed! I understand rush hour etc. But the reason for the five stars is the staff! They hustling to get the job done. The young girl who serves me is a star! I can tell does her very best! They have a two lane drive thru that's just bananas but they handle it very well! 👌🏾 ❤️ Keep up the great work! Thank you team!“
“Go-to pick up spot for McDonald's near Yonge-Bloor.
However their Diet Coke fountain drinks have a terrible chemical taste to them. They are not rinsing the cleansing solution out of the machine properly. The root beers were good.“