“I’ve noticed that some customers at this store are way too demanding. It’s a fast-food restaurant, not a fine dining establishment. You’re paying less than $10 for a meal, yet some people expect five-star service while treating the crew with little to no respect.
I eat here too, and I know the food is fresh, the service is good, and the crew works hard despite how busy it gets. Mistakes can happen anywhere, but that doesn’t give anyone the right to be rude or disrespectful.
Maybe it’s time we stop saying “the customer is always right,” because that’s not always true. Respect should go both ways.“
“Management needs to give RAY a massive shoutout and a raise! I have never seen someone bring so much genuine passion and positive energy to their work. He single-handedly made this the best McDonald's experience of my life. Incredible employee, great store, and unforgettable service“
“I am a fan of McDonald's coffee. It's not overpriced. The coffee tastes good. The washrooms are clean and they do good job at being a restaurant. Wheelchair accessible and there's parking right there. One of my favorite places to go get coffee for $2“
“I don’t do this often - but this location hits different. I dont know what it is but they have a good flow at this location. The fries are always fresh. The nuggets always crispy. The burgers always juicy. Fast service as well. I have another location near my apartment and they are nothing like this location.“
“I just wanted applaud the staff here, there was an incredibly rude guy there this morning and the manager and staff handled it really well, I'm so sorry that they had to experience that, but they were quick and kind with everyone else, so I def recommend!“
“I got served the most beautiful delectable tv commercial-worthy poutine and burger on the night of May 31st 2026. Whoever was working the kitchen should quit and join a Michelin star restaurant because they cooked up a culinary masterpiece that would put Gordon Ramsay to shame.“
“Well for a McDonald's it's pretty much what you expect. I went through the drive thru and didn't like that after driving off I realized the fries were probably sitting there for a little bit and they put a little too much salt. Overall happy though with the food and quick service.“
“Went to buy 2x $1 icecream cone on offer and was greeted by lovely Diana at the cashier and I request for chocolate sprinkle as topping and offered to pay extra then she kindly offered me chocolate sauce in a tub for free which was a lovely surprise :)“
“Food is good for fast food, and the staff are nice and friendly, sometimes even going above and beyond on good days. However, the atmosphere can be a bit bad at times, and it’s not uncommon to see homeless people digging through the trash.“
“Tasty, greasy smash burger, don't think you can have one without the other. Saw a review saying it was one of the best in the city, definitely good but I think I prefer a hardier patty or even a classic Burgers Priest Option than a smash for more balance and less grease. Love the curly fries too although not the spicy version. Skipped the deserts but heard they were good but too full after the meal as it was.“
“After the renovation they reduced the seating options but the location definitely got cleaner. The food quality is pretty inconsistent, though it's not the worst. The staff is friendly, but sometimes the waiting time is longer than expected. On the plus side they're open 24/7, so you're covered for a late-night snack“
“It's a good fast food option on King Street West.
The food is pretty good, the staff is nice but it often takes some time for the orders to be ready. The sitting area is somewhat small and the tables are too close to each other - it's usually packed with delivery drivers, people who are on their way to the club or homeless people.“
“The food is what you’d expect from your average McDonald’s and it’s always served warm. This location has surprisingly never gotten my order wrong and my orders are prepared quick. Half of the times I’ve been there however I’ve seen people clearly on drugs which is uncomforting. The moment I get my food I am out of there. A great place ruined by its location.“
“Very friendly staff
Very polite
They offer me free coffee because my order was taking
Little to long , they were baking fresh pie
It was the best free coffee I ever had
Deserved 5 star“
“Small table and a bar good for 6-7 people for dine-in so this place is better for grab and go customers but over all Great service! Great staff ! Quick to get my order right. I requested extra toppings yummy;) This is my favourite place. Thank you for the great experience.“
“People say this place is slow. Of course it is sometimes. It's one of the smallest locations in WALMART!!! High traffic, small location. What do you expect. Jesus!
I am annoyed because the staff here is super awesome all the time. Managers are great leaders and it seems to be a cool positive crew. Shouts out to manager Michael, exceptional leadership and attitude always. Always positive, patience and, professional under pressure. Great job.“
“Love the New Design.
Atmosphere is Great. Really great new look for McDonald's Restaurant in Canada. Walls are White and Blake Marple & Black and White letter information so cute. More open concept fast food restaurant. Self Check-Out and cashier are available for your favorite food order. I got Iced coffee large size with McDonald's mobile app, only cost $1. Three different Dinning Area and Patio also available, It's really great. Wheelchair accessible Parking and Entrance Available. Also accessible seating and Washrooms are available.
Very clean restaurant and friendly staff. No more television available in this new design of the McDonald's restaurant, it's not happy news for Eurocup and Olympics 2024 Customers. Overall McDonald's Restaurant dinning area more look like Cafe style. Missing kids playing area. Restaurant Dinning Rooms are open 6 AM to 11 PM and Mcdelivery & Mobile order available until Midnight.
Parking: Gerrard Square Shopping Center Parking Area available.“
“I went here at some point and experienced what can only be described as a series of events involving food. The atmosphere was definitely present, and there were tables, which I appreciated. The staff did things that staff typically do, and the menu contained options. I ordered something that turned out to be exactly what it was, more or less.
Time passed while I was there, and by the end, I had formed several thoughts, though none of them felt urgent. It’s the kind of place that exists, and in many ways, that’s something. I might return, or I might not, depending on various factors. Overall, it was an experience.“
“I wanted to give a huge shoutout to Kishurn at this McDonald's location! Every time I visit, she goes above and beyond to make sure the dining area and washrooms are spotless. It's so refreshing to see someone take such pride in their work. I really appreciate how clean she keeps everything – it makes a big difference!“
“Good place to grab a quick bite while you are walking in the area. Food quality is as good as other McDonald’s. This place is not as clean as other McDonald’s. There are also a few homeless people around.
there is no parking around this McDonald’s“
“This is a tiny McDonald’s that has a very impressive service rate. My orders here are always accurate and very fast. The staff is cheerful and organized. It’s exactly the experience you hope to have at a McDonald’s when you need a quick bite before boarding the TTC.“
“One of the workers named Jasan showed incredible customer service, he was extremely kind and polite leaving me very thrilled with the outcome. Honestly I’d come here everyday just for that kind of customer service, he’s a well trained and put together employee, definitely would deserve a raise in my books. Well done Jasan!“
“Man, I called this place to get an idea of the menu specs, and I was NOT disappointed, Cal answered the phone with nothing but the utmost confidence and respect that you could possibly give to a customer. I felt as though customer support could not have any better, as he answered any questions, and described any given menu item with incredible detail, even going as far as comparing them to other chains. I will absolutely be ordering from this McDonalds location again, and I am ecstatic to have the opportunity to experience this kind of quality, and know that the people making my food really care. I hope Cal is treated with the respect and appreciation that he deserves. 10/10 experience.“
“Pro
1. Quiet to chill for Weekend breakfast
2. Reasonable prices for Mc meals
3. Very spacious in 1st floor
Cons:
1. Lacking electronic sockets for electronics users like laptop or phone charger.
2. Lacking varieties of food to choose
3. Needs a reason sign why 2nd floor is closed or unable to use.“
“I ordered through the McDonald's app today. My order consisted of 1 Big Mac, 1 Quarter BLT, 1 Jr Chicken with tomato, 2 large fries, 1 medium Sprite Berry Bliss, 1 medium Strawberry Watermelon Refresher, and 1 bag. They gave me all my orders except the quarter BLT. The quarter BLT didn't have bacon in it. The fries were just like the end bits; it had some long ones, but it was mostly the small bits. It didn't even come with tissue paper.“
“The managers Frank and Gurpreet are really amazing, honest and I visit this McDonald’s every Friday before boarding my college train and Frank’s service really made me visit every Friday and today I was served by Gurpreet and she is really amazing.“
“CORINNE IS A HERO. It was a goodbye lunch for a coworker of ours and we had pre-ordered on the app, but it glitched and didn't go through. Corinne and another wonderful (and patient) worker took their time and helped us put the order in again from start to finish and the crew made sure the entire order was packed to perfection. They couldn't have managed it any better, honestly - even when a frustrated lady behind us was asked them if her food was going to take longer because of our order - they assured her it wouldn't, and it didn't! They run like a well-oiled machine and were incredibly friendly and patient with us. We will definitely be back! Thank you again, Corinne and team.“
“I am sorry for the late review, as I visited this location a couple of weeks ago (late-night), but I wanted to make sure this staff member was recognized. I was assisted by a young melanated woman with blonde streaks in her hair who was incredibly helpful. She went above and beyond her job description to assist me, and I want to extend my warmest thanks to her. Her customer service was truly great, and she is a wonderful representative for this store!“
“This McDonald's is very busy at lunch time with students from the school in the area. The students are loud and rude. With swearing . And at lunch time it is very hard to find a table to eat at alot of the students bring food from outside place in . But when it is not lunch time or right after school ot is empty.“
“Well, this McDonalds is understaffed! I understand rush hour etc. But the reason for the five stars is the staff! They hustling to get the job done. The young girl who serves me is a star! I can tell does her very best! They have a two lane drive thru that's just bananas but they handle it very well! 👌🏾 ❤️ Keep up the great work! Thank you team!“
“This location is usually busy, but they move the line quickly. I've been here a few times and the food has been fresh and the orders have been correct. Staff are generally polite and helpful. Cleanliness is decent for how much traffic they get. Would come back“