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“This is probably the most modern McDonald’s I’ve ever been to. The interior is stylish, spacious, and very well designed, with a really nice atmosphere. The restaurant itself is also surprisingly large. The service was excellent — friendly, quick, and efficient, just as I’ve come to expect from McDonald’s. Definitely one of the nicest McDonald’s locations I’ve visited!“
“I’ve noticed that some customers at this store are way too demanding. It’s a fast-food restaurant, not a fine dining establishment. You’re paying less than $10 for a meal, yet some people expect five-star service while treating the crew with little to no respect.
I eat here too, and I know the food is fresh, the service is good, and the crew works hard despite how busy it gets. Mistakes can happen anywhere, but that doesn’t give anyone the right to be rude or disrespectful.
Maybe it’s time we stop saying “the customer is always right,” because that’s not always true. Respect should go both ways.“
“I am a fan of McDonald's coffee. It's not overpriced. The coffee tastes good. The washrooms are clean and they do good job at being a restaurant. Wheelchair accessible and there's parking right there. One of my favorite places to go get coffee for $2“
“Food is always good, just like any other McDonald’s, but the staff here are really great.
I’ve been here quite a few times and they’re always friendly and positive. Even when the drive-thru gets busy and there’s a long wait, they sometimes go the extra mile to make it up to you. Not something to expect, of course, but it really shows how much they care. Always a nice experience here!“
“5 stars specifically for an employee named Tajon (Tae-John)!
I’m a regular at this McDonald’s because it’s very close to my apartment. The service is usually nothing special, but also generally nothing to complain about. I have had the occasional frustrating experience; including one time when I was pulled to the side to wait for my order and was accidentally left there for over 10 minutes until I came inside to remind them. There was some confusion over who was supposed to bring the food out, but they apologized and replaced my food with fresh items since the original order had been sitting on the counter.
That being said, I wanted to leave this specific review to give a huge shoutout to Tajon.
Their warm, welcoming personality was such a pleasure to experience. In such a short interaction, they managed to make me smile and genuinely feel taken care of, which can be so rare in fast food service.
Tajon made my entire day, and I really hope they get to see this so the favour can be returned.
Promote this human! We need more people like them in the world. 💛“
“After the renovation they reduced the seating options but the location definitely got cleaner. The food quality is pretty inconsistent, though it's not the worst. The staff is friendly, but sometimes the waiting time is longer than expected. On the plus side they're open 24/7, so you're covered for a late-night snack“
“Food is good for fast food, and the staff are nice and friendly, sometimes even going above and beyond on good days. However, the atmosphere can be a bit bad at times, and it’s not uncommon to see homeless people digging through the trash.“
“Love the New Design.
Atmosphere is Great. Really great new look for McDonald's Restaurant in Canada. Walls are White and Blake Marple & Black and White letter information so cute. More open concept fast food restaurant. Self Check-Out and cashier are available for your favorite food order. I got Iced coffee large size with McDonald's mobile app, only cost $1. Three different Dinning Area and Patio also available, It's really great. Wheelchair accessible Parking and Entrance Available. Also accessible seating and Washrooms are available.
Very clean restaurant and friendly staff. No more television available in this new design of the McDonald's restaurant, it's not happy news for Eurocup and Olympics 2024 Customers. Overall McDonald's Restaurant dinning area more look like Cafe style. Missing kids playing area. Restaurant Dinning Rooms are open 6 AM to 11 PM and Mcdelivery & Mobile order available until Midnight.
Parking: Gerrard Square Shopping Center Parking Area available.“
“I got served the most beautiful delectable tv commercial-worthy poutine and burger on the night of May 31st 2026. Whoever was working the kitchen should quit and join a Michelin star restaurant because they cooked up a culinary masterpiece that would put Gordon Ramsay to shame.“
“Went to buy 2x $1 icecream cone on offer and was greeted by lovely Diana at the cashier and I request for chocolate sprinkle as topping and offered to pay extra then she kindly offered me chocolate sauce in a tub for free which was a lovely surprise :)“
“I just wanted applaud the staff here, there was an incredibly rude guy there this morning and the manager and staff handled it really well, I'm so sorry that they had to experience that, but they were quick and kind with everyone else, so I def recommend!“
“Good place to grab a quick bite while you are walking in the area. Food quality is as good as other McDonald’s. This place is not as clean as other McDonald’s. There are also a few homeless people around.
there is no parking around this McDonald’s“
“It seams most times I go to McDonald's it is for an ice cream or a sundae. This visit was not different. This time I had a snickers mcflurry because I hadn't seen it before. I was not disappointed and I will be returning for another. This location is busy being located on Yonge Street and across the road from Toronto Metropolitan University.“
“Jade the manager is absolutely amazing! We ordered food the night before, it was not up to standards. The Following day we were back ordering, and I told Jade our experience, showed her our order from the previous day, and she re did the entire order no charge. That is how you manage and run a operation! 5 stars Jade!“
“People say this place is slow. Of course it is sometimes. It's one of the smallest locations in WALMART!!! High traffic, small location. What do you expect. Jesus!
I am annoyed because the staff here is super awesome all the time. Managers are great leaders and it seems to be a cool positive crew. Shouts out to manager Michael, exceptional leadership and attitude always. Always positive, patience and, professional under pressure. Great job.“
“Mary is absolutely a bundle of happiness! ❤ You can genuinely tell when there is love in your coffee, and the way she makes it shows. She is always smiling, always so positive, and honestly, getting my coffee from her somehow just makes my day a little better.
If I could give 10 stars, I absolutely would, but since 5 is the option, I’m giving her all 5! Mary, I hope you know that the positive energy you bring to your customers really does make a difference. You’re doing an amazing job, and you truly deserve to be recognized and appreciated for it. Thank you for always being so lovely!“
“I always get Door Dash orders from this location and they're great - fresh, quick, good portions, accurate order. I especially appreciate it as today my order came from the Front Street location for some reason & was none of those things - what a difference!“
“Tasty, greasy smash burger, don't think you can have one without the other. Saw a review saying it was one of the best in the city, definitely good but I think I prefer a hardier patty or even a classic Burgers Priest Option than a smash for more balance and less grease. Love the curly fries too although not the spicy version. Skipped the deserts but heard they were good but too full after the meal as it was.“
“this mcdonalds is one of the best mcdonalds in ontario one of the employees named angel is very accommodating and took my order perfectly which most mcdonalds dont do, really good customer service and worth my time and money, i totally recommend!“
“Excellent and quick service! The workers here are especially friendly and work hard to foster a welcoming atmosphere, but they don’t slack off when taking and giving out orders either! The young female worker taking my order today was both amicable and an efficient worker, so hats off to her! Would definitely come by again!!“
“Hands down one of the most convenient McDonald’s locations right at Dundas West Station! I dropped in before heading to Sunday service at St. Casimir’s, and the experience was top-tier from start to finish. The service was lightning-fast and the restaurant wasn't overly busy, making it super easy to grab a quick bite. Got a Mighty McMuffin and a crisp hash brown for under $11 after tax unbeatable value for a solid breakfast on the go. Huge shoutout to Adriano, what an absolute legend! We made some great small talk about my morning plans, and the rest of the staff were just as awesome. Adriano even gave me the classic two-finger salute as a goodbye on my way out. Overall, extremely satisfied with this location. Great energy, quick food, and outstanding customer service!“
“McDonald’s always delivers great food and excellent service! The food was fresh, tasty, and served quickly. The staff were friendly, and the restaurant was clean and welcoming. A great place to enjoy a quick meal with family or friends. Highly recommended!“
“I’ve been ordering from this location for years, and tonight was genuinely one of the best experiences I’ve had. Everything was incredibly fresh, hot, and perfectly made. I called ahead and spoke with Levita, who was so kind and went the extra mile to make sure my order was fresh. I really hope management sees this and gives her the recognition she deserves. It’s the little things, and she absolutely made my night. Thank you, Nikitia.“
“Has been in this location for almost 20 years now and a lot of changes with the architecture of the building. At peak rush hour times it is PACKED. But other than that, the staff are friendly if you are friendly. To my surprise their ice cream machine is usually working. It is a good option to have if you are in the area or just getting off the 401/Allen Rd.“
“One of the workers named Jasan showed incredible customer service, he was extremely kind and polite leaving me very thrilled with the outcome. Honestly I’d come here everyday just for that kind of customer service, he’s a well trained and put together employee, definitely would deserve a raise in my books. Well done Jasan!“
“The reason why I’m giving McDonald’s Union Station a five star google review because they saved me 2000 points instead of getting a large one. They suggest me getting a medium coffee and I agreed to it. Thank you, McDonald’s Union Station. I appreciate you.“
“CORINNE IS A HERO. It was a goodbye lunch for a coworker of ours and we had pre-ordered on the app, but it glitched and didn't go through. Corinne and another wonderful (and patient) worker took their time and helped us put the order in again from start to finish and the crew made sure the entire order was packed to perfection. They couldn't have managed it any better, honestly - even when a frustrated lady behind us was asked them if her food was going to take longer because of our order - they assured her it wouldn't, and it didn't! They run like a well-oiled machine and were incredibly friendly and patient with us. We will definitely be back! Thank you again, Corinne and team.“
“I am sorry for the late review, as I visited this location a couple of weeks ago (late-night), but I wanted to make sure this staff member was recognized. I was assisted by a young melanated woman with blonde streaks in her hair who was incredibly helpful. She went above and beyond her job description to assist me, and I want to extend my warmest thanks to her. Her customer service was truly great, and she is a wonderful representative for this store!“
“This McDonald's is very busy at lunch time with students from the school in the area. The students are loud and rude. With swearing . And at lunch time it is very hard to find a table to eat at alot of the students bring food from outside place in . But when it is not lunch time or right after school ot is empty.“
“Well, this McDonalds is understaffed! I understand rush hour etc. But the reason for the five stars is the staff! They hustling to get the job done. The young girl who serves me is a star! I can tell does her very best! They have a two lane drive thru that's just bananas but they handle it very well! 👌🏾 ❤️ Keep up the great work! Thank you team!“
“The staff are seriously so sweet and nice! Usually I don’t feel the need to write reviews but the customer service really stood out today this evening! Such a special group of staff very refreshing and nice to experience! I wish them all the best I hope their manager recognizes their work! Such amazing energy from here!“