McDonald's in Scarborough

“This is just a small note to say that Lori goes above and beyond to ensure customers that come to this McDonald’s are taken care of as best she can. She’s very accommodating and assertive almost as though she plans it out.
People talk about employees of the month, but I think Lori far surpasses that. No one anywhere in any other McDonald’s has anyone close enough like Lori is“

“I tried the new Garlic Pepper Chicken Nuggets on September 10th at 10 p.m., and they were delicious, flavourful, fresh, and perfectly cooked. I returned the next day at 4:30 p.m. to share them with my family, but the nuggets were dry and tough, which was disappointing after I had praised them so highly.

I called the Warden & Sheppard location and spoke with Marcus, the manager. After explaining the situation, he immediately offered a fresh replacement, and the quality was excellent.

Marcus’ customer service truly stood out. He was attentive, caring, and professional. While waiting, I noticed how organized and well‑trained his team was, everyone knew exactly what to do.

Thank you, Marcus, for turning a disappointing experience into an outstanding one. Your professionalism and leadership made a noticeable difference, and it deserves to be recognized.“

“Great staff. My main issue is that most of the time that I go through the drive thru they never have the meal ready when we get to the pick up window and always make me go to the parking lot to wait. In cases where it is because they are making the fries or the meat patties, when possible I would prefer they tell me this in advance of me paying for the order. When I am at the pay window which is literally 12 feet before the pick up window, just ask if Im ok with waiting. Just so that I have the option to change the order or leave. Not every time I have the additional 10 minutes to wait.“

“great average food but they forget the rest of my food for my family of 5 sometimes. service really nice and try to make it as clean as possible and wanna make ur experience great. the atmosphere is a bit dirty like food stains random food on ground,left over boxes of food like the nuggies or the acational drug attic or homeless person ( no offense).“

“The Biscoff McFlurry was definitely our favourite. We love Biscoff cookies with our tea and even enjoy making Biscoff cheesecake at home, so this was right up our alley. This location is smaller than some of the other Walmart McDonald’s we visit for our frozen desserts, but we actually liked the more compact setup. There was no wait when we visited, and despite the smaller space, there’s still enough seating for a quick bite or dessert. Overall, a convenient spot for a quick and satisfying treat.“

“Recent manager or lead at this location slays. Kind and actually interacts with customers, making sure their orders are on time and everyone’s satisfied.

Solves problems asap and makes the environment have a positive attitude.

Give this man a raise !!“

“This was the cleanest McDonald's I was in for a very long time.
Clean tables, floor, and NOgarbage piled up.
In today's fast food restaurants standard, this is top notch.
Coffee was so so.. food was McDonald's...managed one's expectations 😉“

“I did not expect anything but my glucose and bp to raise after eating.. kidding aside I feel like the portions are smaller.. I don’t indulge in junk food but crave it once in a while.. The young man who took my prderwas nice and smiled the whole time but when my order came there’s no vinegar packets to go well in fact the Mgr told me they no longer carry vinegar packets. The cashier said they do .. Idk who to believe. Their self service will not scan my code but it’s all good. I wish I did not have to line up to order. The order came very fast.“

“I just want to say that I find the manager/supervisor at this location, I believe her name is Lily or Lillian, to be very friendly and approachable. She seems to have a warm and welcoming presence. I think she is Vietnamese or Southeast Asian, and I really appreciate her positive attitude towards customers. Her kindness and professionalism make visiting this location a pleasant experience. I hope she gets to read this!“

“Christine, at the register was absolutely amazing. And she was so thoughtful so helpful and so caring, I love that girl. So much, just the fact that she showed us the best deals that they had. And she was there to provide everything for that. We needed. My daughter and her had a great conversation. And she even gave me a kiss when I was leaving. That's the quality of this place. Fast food restaurants need more people like her.“

“Giving this location 5 stars based on my recent visit. Ordered Happy Meal for my daughter and although the nuggets were overcooked, I asked if they can be remade and the manager did give us new nuggets. We appreciate the quick resolution to this and it made our lunch enjoyable.“

“I had a wonderful experience at McDonald’s. I tried the veggie burger along with some fries, and everything was absolutely delicious. The burger had a great balance of flavor and texture, while the fries were hot, crispy, and perfectly seasoned. What impressed me most was the consistency in taste and quality across the items I ordered. The service was smooth, and the overall atmosphere made the visit even more enjoyable. This location really stands out for maintaining high standards and delivering a satisfying meal every time.“

“I can tell the workers are trying their best with so many customers especially with the $1 ice creams lol, but damn the amount of ice in this medium sized mango pineapple refresher is more than half the cup, a few sips and it’s all gone while I’m still in the center (I came in Scarborough town center js to grab the drink to go)“

“Got a take out at the drive thru, thank you!
Everything was piping hot McCrispy Caesar chicken sandwich combo, both fries and sandwich were outstanding, shout out to the kitchen on Sunday Oct 4 at around 4:40 pm and the medium coffee was perfection! Standing ovation to the team!!!“

“I visited this location today. The Filipino male cashier at the payment window and the asian/perhaps Filipino, lady at the food serving window were so warm and friendly. 5 star Rockstars! You made my day with your warm conversation. A large menu with new items can be tricky to navigate in a Drive thru window, but you both were so warm guiding me with a smile. I would love to come back here over anywhere else.“

“I went to this McDonald’s on a Sunday. The dining area is medium-sized, but I was not happy with the cleanliness. The ketchup, cups, and tissues were empty, and I had to ask the staff for them.

It looked like most of the staff were busy with the drive-through, so the dine-in area was not getting enough attention. This place needs improvement for dining.“

“Some days r better then others and why I say that is after 10pm there no more walk in service ok np but sometimes they let ppl order at the drive though when there no cars other days they will tell u no u need a car. Or use the app and when u use the app it's back and forth with he said she said... can this issue be corrected or fixed I no u guys deal with 1,0000 and 1 other problems but I believe better communication would help or have a window where walk in ppl can use to order.. u have one more Uber etc for pick up why not use that one....“

“Good place inside of Walmart. Near toilet.

Vegetarian options: Good

Dietary restrictions: Coffee

Parking: Plenty

Kid-friendliness: Good

Wheelchair accessibility: Perfect“

“I have a good experience with McDonald's all around Canada. I love them as the fastest food service in Canada and for no-hassle meal choices, responsive customer service, and cooperative workers with generlised work standards with less challenges.
This branch is inside walmart at Agincourt mall. It's warm in winters, and doesn't have drive-through, good for shoppers. The crew are really skilled and fast. It has a fast but responsive service. You don't wait long here. The food and service quality is not even a morsel less than the other branches though it's more crowded sometimes. The restaurant environment is not really attractive and it may become noisy in busy shopping days but it works well.“

“Just wanted to give a shoutout to management and staff for their understanding and kindness. My son ordered without my knowledge. By the time I realized what he had done, I simply called the store to apologize and requested they just give the 2 combo meals to someone in need as we were quite a distance away from this location. The only time I am in the area is when I visit my mother. To my surprise, they decided to refund the money. Thank you so much. Am grateful indeed!“

“I’d like to give a huge thank you to this McDonald’s location for making my child’s birthday party such a memorable and special day!

The staff and management were incredibly kind, helpful, and patient with all the children. The service was amazing, and the decorations were absolutely perfect! Everything came together so beautifully, and we truly appreciate all the effort that was put into making his birthday so special.

It was also very affordable, which made the experience even better. You get great service, a fun atmosphere, and a memorable birthday experience without having to spend a fortune.

Thank you so much for making his birthday party amazing! I would honestly highly recommend this location to anyone whose child has a birthday coming up. It’s affordable, fun, and the staff truly go above and beyond to make the day special!“

“Went through the drivethru.
Was a medium long line but only took 3min. Very fast & freindly service.
Food was fresh. Hot fries and my Big Mac looked like a Big Mac, not some smashed together tragedy like most McDonald's.
+++++“