“Re.. Anonymously Reviewing its bullies like you that create workplace problems. Its funny its an anonymous review. I the person you said was so mean, was told by Dennis I have a Job there any time I want to come back. Ive been in this area a long time.I've always tried to treat customers with the most respect.“
Customers` Favorites
“I returned a chipped Tim Hortons Toronto coffe mug from another Tim Hortons franchise and learned the following:
1) Each Tim Hortons franchise decides what they can and want to refund.
2) If they don't carry the item they can ask you to return to the franchise where you purchased it originally (300 miles away)
3) They can ask the other franchise to send a store credit (gift card) to the customer by mail
The store manager of this franchise was kind enough to mail me a gift card by mail after trying to fix the issue with the other franchisee. She didn't need to do it and went out of her way.
I have worked eight years in retail and once brought a discontinued item from the Paris store to our London store. The customer couldn't believe I did this just for 20 pounds worth of goods.
Conclusion : customer service is the glue that keeps a customer attached to your brand regardless of the red tape you face in the back office. Make it happen. Make it count. Make it memorable.
I will now keep my Tim's app for many future purchases.
Thank you“
“⭐️⭐️⭐️⭐️⭐️
We stopped at this gas station during our road trip, and I can’t say enough good things about the staff. After my husband filled up and accidentally dropped his wallet, one of the employees found it and took the initiative to contact us right away. Thanks to their honesty and quick thinking, we were able to turn back and pick it up before heading 3 hours home. It’s not every day you come across that kind of integrity—thank you again for going above and beyond!“
“Wonderful people atmosphere and of course the coffee and local products.“
Customers` Favorites
“They make beautiful soups and sandwiches! I have never been disappointed, ever.“
Customers` Favorites
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“Had a birthday tea service for my mom here. The owner is wonderful, the food and treats were amazing. Made such a special time for us.“