Subway in St. Thomas

“This is the best location I’ve been to- in life, period. The management is extremely inclusive to people from all walks of life. Staff like Keyanna make the experience so pleasant and friendly. I came in 5 minutes to close and apologized profusely noting I thought it closed later. Keyanna assured me I do not need to apologize and she is happy to help me. I felt bad because by serving me it appeared clearly open and another person joined the line. Her patience was unphased despite clearly being in the middle of her closing duties. I want to thank Keyanna and make sure she gets her flowers.

I went to the subway at highbury and Ron McNeil a hour before close and staff was mopping. I said hello, good evening twice and staff did not respond. I tried to be pleasant- even tipped the staff to try and encourage her to consider how unfriendly she is and how good people can be if they choose to be. I returned a couple weeks later and same thing. Just stares at you from the counter and is clearly extremely disgruntled. The meat also tasted spoiled so I removed it.

I share this comparison because keyanna’s engagement made me feel so pleasant and her sub tasted delicious! The space was extremely clean and the food felt it was made with love.

KEYANNA SHOULD HAVE THE OPPORTUNITY TO BE NOMINATED AS A MODEL EMPLOYEE! It is clear staff have much to learn from her.

As a former sandwich artist - people notice how you are at work.

Thank you Keyanna for maintaining integrity in the work you do and the product you deliver.

I hope you get your flowers from management because you deserve to be recognized. Thank you for your commitment to customer service and quality care.“

“I love coming to this subway every Friday in the summer, after playing a game of soccer. The workers are always helpful and polite, plus they always make a good sub. Thank you to the awesome Ranjima who made a brilliant sub for me tonight!“

“I had an amazing experience at this Subway location! The service was truly outstanding, and I want to especially appreciate this girl named Surbhi for her exceptional customer service. She is incredibly polite, welcoming, and attentive. Her friendly nature makes every customer feel valued. Highly recommend this place!“

“Honestly, one of the best Subway locations. The staff is always super friendly and welcoming, and the service is quick and great. The place is also very clean and well-maintained. Overall, I’ve always had a really good experience here. Highly recommended!“

“Maddy and Kay are super amazing humans!Very nice and friendly. I enjoyed talking with those wonderful women.Subway, you are so lucky to have these sweet souls working for youThanks so much for the delicious sun you made me Maddy!I’d give more stars if I could !My best subway experience everCheers ladies and thank you subwayI recommend this locationA younger man made me a sub a couple weeks ago and he was great too. It was super busy and he was on his own and worked perfectly.I’ll be backThanks again ladies , you both have the sweetest and genuine vibesPleasure talking with yous“