Tim Hortons in Thunder Bay

“The staff are friendly, polite, and always welcoming. Really great and fast service. My orders have been prepared quickly and correctly, and the store is clean and well maintained. The service is consistently good, especially during busy times. Definitely one of the better Tim Hortons locations in Thunder Bay. Highly recommend! Exceptional Experience!!!!🤩🤩“

“I had a good experience at Tim Hortons. The staff were friendly and helpful, the service was quick, and the food and coffee were fresh. The restaurant was clean and comfortable. Overall, I enjoyed my visit and would recommend other to definitely visit.“

“Best coffee shop with the best employees, they’re always kind, patient, friendly and helpful people. They treat everyone respectfully. The entire team does a great job despite it gets busier most of the time. Should mention one employee in specific it’s Raveena, she always goes above and beyond to make sure everything is done right.“

“Come here in the afternoons almost every day. Staff is really friendly; knows my order (even the new ones). Not much to complain about, except for one or two people who harass for money, but the cops come somewhat quickly depending on the day, so it doesn't take out too much of the experience of coming here like I have for years.“

“What you get from Tim Hortons totally depends on staff and management at each particular location. For quick takeout food it can either be terrific or terrible. Some items are pretty pricey for what you get. Some locations lock the bathroom, which can be inconvenient. Overall it is generally pretty good at a competitive price point in comparison to other restaurants of the same ilk.“

“I would like to recognize Sree for her outstanding customer service at Tim Hortons. Every time we visit the store, she greets us with a warm smile and makes us feel welcome. She is always friendly, patient, and professional.
What stands out most is her willingness to help. Whenever we are unsure about what to order or cannot find exactly what we are looking for, she takes the time to suggest the best alternative options that suit our needs. Her knowledge, positive attitude, and dedication to customer satisfaction make every visit a pleasant experience.
Thank you for consistently providing excellent service and creating a welcoming atmosphere for your customers. Tim Hortons is fortunate to have such a wonderful employee on the team.“

“I always have a wonderful experience whenever I step into the Tim Hortons on Cumberland, thanks to all the amazing employees—especially a young lady named Navjot.

I would like to recognize her for the excellent service she consistently provides. She is always multitasking, friendly, smiling, respectful, and attentive to customers. Even when it gets busy, she remains patient, organized, and professional throughout.

Employees like Navjot truly make this Tim Hortons feel welcoming and enjoyable. Her hard work and positive attitude deserve to be recognized and appreciated.

Excellent work, everyone !!!

And a special shout-out to Navjot : Excellent job! Keep up the outstanding customer service and the great work.

Your dedication and positive attitude truly make a difference !!! 👏🌟“

“To be honest the people here blew my mind in a good way. The ONLY Tim's in thunder bay that is friendly and courteous on the speaker. I leave there with a huge smile on my face every time.
They have made my coffee wrong twice but they are FAST at taking your order and other wise very accurate.

I would HIGHLY recommend this Tim's to family and friends and I cant wait to go back and order my next breakfast meal.

Thankx to all the hard working ladies there, you make my day so much better.“

“One of the best Tim Hortons spots in Thunder Bay. Super clean, welcoming atmosphere, and perfect for a quick stop. The coffee is fresh and hot, the food is made right, and the staff is incredibly fast and friendly even during the morning rush. Highly recommend!“

“In recent visits to Tim Hortons there is a sense of customer service and respect arising. Location face-lift in aesthetics and functionality has improved both client and employee morale. A cleaner and fresher environment uplifts the ambience for Cafe style elegance instead of a fast food frenzy. Smiles are bigger and energy is higher. Tim Hortons offers a good selection of healthy foods as well as a plethora of sweets to calm the sugar toothed fiend. I'm upgrading my rating of Tim Hortons to a 4 of 5 🌟 🌟 🌟 🌟. 2 thumbs up 👍 👍“

“Sue and her staff are very friendly. Always has my drinks ready for me without fail . Enjoy the smiles on all the employees faces when i walk in and order. This place is my favorite tims in town to visit multiple times in the day or night. Keep up the great work everyone and really again enjoy my coffee visits here. 😀😀“

“I had a great experience at the Tim Hortons drive-thru thanks to Sukhjeet. She was friendly, polite, and made the whole interaction quick and pleasant. My order was accurate, and I really appreciated her positive attitude and excellent customer service. It's always nice to be greeted with a smile and kindness, especially during a busy day. Thank you, Sukhjeet, for the great service—I hope your hard work is recognized!👍👍👍“

“I don't speak English yet, but the staff's service was excellent and they helped me perfectly with my order—they were very friendly. I really liked the breakfast, too. I hope to be back soon. Thanks, Tim Hortons on Memorial Avenue, Thunder Bay.“

“I recently visited this Tim Hortons during really busy time. The manager on shift was very calm, polite and very organized even with the long line of customers.
At one point, I had an issue with my order, and that guy handled it so professionally and kindly. It really made my experience better.“