“What a wonderful wonderful job of customer service. I was undergoing a colonoscopy and the doctor was very specific that I should not have any fiber.Well by mistake my wife picked up a flavor that said 0 fibre on the main Baskin website but on the container itself it said 2 grams of fibre.Not realizing, i opened it and had a little bit of it when i saw it had 2 grams. My wife went back and explained what happened. I did not think they would take it back but the owner - His name is Uzair took the opened container back and my wife exchanged it for another flavor with no fibre.I thought that was exception customer service and Azair should be commended for his wonderful customer service. Thank you so much. Papa J aka Jerry Kleiner“
“It my sister’s 28th birthday last month. My sister and I have never bought an ice cream cake here. I chose it because it was close to my area and saw that there were really good reviews.I really like the decoration of the cake. My sister said that the ice cream cake was delicious and looked fancy. It was a perfect size, not to big but no to small.I also liked how this employee was friendly and kind.“
“Purchased a birthday cake (the 'Cold One') for my friend here and it was great! I ordered through the online platform under 2 days before the event and the process went super smoothly! Just wish I got a confirmation email for when it was ready for “
“This shop is highly recommended for Ice cream cakes. I have ordered twice there this year for my Son and Daughter’s birthday both are really nice, well decorated and everyone likes it.Special thanks to cake specialist she is so cool, polite, kind, patiently listen to us made good suggestions. Finally the best outcome.“
“I recently experienced exceptional customer service at this location. Despite the busy atmosphere here last monday ( FAMILY DAY) , the staff went above and beyond to ensure I felt valued and attended to promptly. From their friendly demeanor to their willingness to assist with any inquiries, I couldn't have asked for a better experience. Highly recommend! ⭐⭐⭐⭐⭐“
“I recently purchased an ice cream cake, named "Crazy for You," from this store. Their website offered a customizable option for ice cream flavors, and I opted for the flavor of the month, Love Potion #31. The ordering process was seamless, with the store attendant patiently noting down all the details. Delivery was equally efficient. I want to express my gratitude for delivering a stunningly beautiful and delectable cake. It was a gift for my wife, and she absolutely adored it. I highly recommend this store to all ice cream cake lovers.“
“It's a good place to go for some traditional ice cream. I prefer places like Lola's Gelato (14B Brookers Ln, Etobicoke, ON M8V 0A5)& Dairy cream (on Lakeshore and cawthra). However, Baskin Robbins is my kids' favorite and well take them every once in a while as a treat. My son loves the strawberry dragon fruit and mango tango, and my daughter looovessss vanilla. Thank you, Baskin Robbins, for many, many years of service. And to many more to come.“
“Overall, Baskin-Robbins is a must-visit for anyone with a sweet tooth or a passion for quality ice cream and milk shakes . It's clear that they take their craft seriously and are dedicated to providing a top-notch experience for their customers. I'll definitely be returning to sample more of their delectable flavors in the near future.“
Ice Cream Shop • $$
“My daughter is huge fan of their …, Cotton candy ? flavour and cookies ? flavour….. oh my God…. It’s like heaven….. always wherever see their store …. For sure…. They have many flavours…… service ?…. Overall happy ? customer….. Thanks ?“
“Baskin Robbins is a well-known ice cream chain with locations all over the world. One of these locations is inside Square One Mall in Mississauga. I recently had the opportunity to visit this particular Baskin Robbins and I was quite impressed with my experience.First of all, the customer service was excellent. The staff members were friendly and welcoming, and they were more than happy to assist me with any questions or concerns that I had. They had a great knowledge of the different flavors available, and they were able to make recommendations based on my preferences. They also had a lot of patience when I couldn't decide on which flavor to choose, which I appreciated.In terms of the ice cream itself, I was very pleased. Baskin Robbins offers a wide variety of flavors, ranging from classics like chocolate and vanilla to more unique flavors like mint chocolate chip and strawberry cheesecake. The ice cream was rich and creamy, with just the right amount of sweetness. The texture was also perfect - it was smooth and velvety, and it melted in my mouth. I also appreciated the fact that they had a range of toppings and mix-ins available, allowing me to customize my ice cream just the way I like it.The overall atmosphere of the Baskin Robbins inside Square One Mall was also very pleasant. The store was clean and well-maintained, and there was plenty of seating available for customers to enjoy their ice cream. The music playing in the background was upbeat and added to the overall experience.The prices at Baskin Robbins are reasonable for the quality of the ice cream that you receive. They also offer various promotions and discounts, which is always a bonus.Overall, my experience at the Baskin Robbins inside Square One Mall in Mississauga was fantastic. The customer service was excellent, the ice cream was delicious, and the atmosphere was inviting. I would highly recommend this location to any ice cream lover in the area. Baskin Robbins never disappoints!“
“I really liked the Jamoca flavour here. It has little almond bits mixed in with ice cream that tastes like a mix of roasted almonds and coffee. Service was okay here as well. It isn't located by the food court in the mall, so it isn't close to the seats there, but there's some seating and tables by the Hudson's Bay where you can sit and eat your ice cream.“
“Dessert is awesome but there's nothing special about that, standard across all outlets of Baskin Robbins. I would like to talk about the outstanding service we got thanks to Nick. Literally baked a fresh waffle on request, very accommodating and excellent suggestions based on our choices. One should probably visit this outlet for the fantastic service.“