Subway in Toronto

“Jaime is always friendly and greets people with a smile. If you’re ever unsure of what to order, Jaime has great suggestions from the Subway menu. He is very quick and efficient. I would recommend this Subway above others because of the service Jaime provides.“

“I had a great experience at Subway. The place was very clean and hygienic, showing great attention to health standards. The staff member (Sweetie) who assisted us was very patient, polite, and kind, and took the time to guide us in making our perfect sandwich. The sandwich itself was fresh and delicious. I highly recommend this place to anyone looking for fresh and tasty food!“

“I just wanted to take a moment to recognize and appreciate the outstanding service provided by Shree at Subway. Her warm smile, friendly attitude, and genuine care for customers truly make a difference. She went above and beyond to ensure my order was perfect, and her positive energy made my day. It's rare to come across someone who is not only efficient and professional but also so kind and welcoming. Shree is a true asset to the Subway team – thank you for the amazing customer service!“

“i like to express my appreciation to to owner,workers of this store ..every time i come here i fell like home.i trust your worker services rendered, deserve all credits specially night shift worker.i remember the name angel who usually the guy always on duty.“

“I’m usually a regular here and don’t have any problems except for last night where there was an issue I went back this morning to address it the girl who was the manager she was extremely polite and understanding I appreciate the apology from the owner as well and appreciate all the generosity fast food workers should be praised as well it’s not always a easy job“

“Walking into this Subway Rimrock location is a pleasant experience! The first thing I noticed was the amazing smell of the fresh bread baking. The store was spotless from the counters to the dining area, The staff was friendly and efficient. And make my sandwich just the way I like it.“

“I came here a week ago. It was my first time in subway. I wanted to get a rotisserie chicken sandwich and kritika helped me with the order and it was exactly what i wanted. She was very nice and kind. Overall, I really loved the service and the atmosphere.“

“Listen, I am not one to make google reviews but, the guy who made my sandwich did a PHENOMENAL job. I had the 6 inch Spicy Italian on Herb & Cheese bread toasted with cheese, which is my usual go too. But, this time something was different in the air. The way he handled my sandwich with such finesse and care for his craft almost brought a tear to my eye out of happiness. I walked back to my work with pep in my step and ate, actually no, devoured the sandwich. It took me about 4 minutes to completely inhale the sandwich. I almost didn't have time to breathe between bites. Yes, it was that good. I had the sandwich 20 minutes ago and I am still thinking about that sandwich. I will probably think about that sandwich for the rest of my day. Rest of my week even. This sandwich brightened my day and it could possibly brighten yours too. Thank you so much Subway at Yonge & Sheppard Centre, you made me believe life was worth living and with that I am forever indebted to you.“

“I work across the street and I've been going to this Subway for over 2 years. I'm a hybrid worker so whenever I am in the office I get a sub for lunch. The food is great and the customer service is top tier. They are always friendly and I look forward to going.“

“Posting this review a bit late. I visited on the night of October 24th, and both the service and food were excellent. The staff member who served me, Sahil (if I’m not mistaken), was very attentive. He treated me kindly and customized my sandwich exactly to my preferences.“

“I have been faurly regular here and the people always welcome with Smile.
The service is good and food is prepared nicely, no rush.
The girls Dennisse, Krishna and Liza do a wonderful job.
Amazing service! Great atmosphere.

Vegetarian options: They change the gloves and make sure everything is done neatly.“

“Employees treat you as their friend and always wash hands after handling money. This branch also offers a lot of ingredient choices.

Vegetarian options: There are premade recipes for vegetarians.

Dietary restrictions: Offers gluten-free bread.

Kid-friendliness: Offers kids meal.“

“Absolutely loved my visit to this subway. The ambiance was perfect—calm, clean, and inviting. The staff was incredibly friendly and went out of their way to assist us. I highly recommend this place to anyone looking for a pleasant experience in the area. Can’t wait to come back!“

“If servers name is kaviya, ask for someone else
Uneven ingredient distribution, pushes in ingredients with gloves instead of using the knife, then proceeds to touch the oven and back on the sandwich.
Food quality is great and the seating is pretty good here its just that one worker“

“I frequently visit this subway once week. The atmosphere here is much nicer than other subways. The staff is incredibly friendly and provided topnotch service. I would like to appreciate jasmeet for her service. She is professional towards her work and prepared my sandwich exactly as I wanted . She greeted me warmly and made me feel welcome. She genuinely cares for her customers. I’ll highly recommended this place to everyone.“

“The old lady behind the cash is very friendly. The employees and her are very kind. I sometimes come before my shift ends to eat something. I don't get cheese due to being lactose intolerant and she normally gives me extra meat which is really appreciated.“

“Updated Review – 4⭐️

A few months ago, I visited this Subway around 8:05 AM, expecting it to be open and ready for service as advertised (8:00 AM). Unfortunately, at that time, the staff was still cleaning, and I was asked to wait 15 minutes before placing an order. The toaster also needed another 10 minutes to heat up. It felt like the store wasn’t genuinely ready for customers, and I left quite disappointed.

Based on that experience, I left a critical review and didn’t intend to return.

However, I happened to stop by again recently—and to my surprise, the experience was noticeably better. The young woman at the counter—who I realized was the same person from last time—recognized me instantly. She took the initiative to call her manager without me saying a word. That gesture caught me off guard, in a good way. Honestly, I felt a little bad afterward because she clearly remembered the situation and wanted to make things right.

The manager came out, kindly asked if everything was okay now, and mentioned he had seen my review. He explained that it does take some time to get things up and running in the morning. While I still believe an 8 AM opening should mean being fully ready by that time, I genuinely appreciated their effort to acknowledge the feedback and follow up in person.

Also, credit where it’s due: the staff member who makes the subs was not only proactive and professional—but I’ll admit—she’s also pretty cute lol 😊

Thanks to that thoughtful gesture and the improved service, I’m updating my rating to 4 stars. It’s not just about getting it right, but also about how you handle things when they go wrong—and this team handled it well.“

“Was looking for a late night meal. Tried the foot long veggie sub. Vishal was just amazing! He was friendly, welcoming and made suggestions to what would make a great sub. He recommended the toppings and asked if I had any preferences, when I told him I was open to his suggestions, he put together the sub and grilled it for it to go to the next level! I really enjoyed it and liked the conversation that we had also. Great service that will have me coming back! Thank you“

“I recently went to this subway to get a chicken teriyaki sub and when I was ordering, the workers were very nice and respectful and the portions were very generous and the sub was super tasty. I highly recommend this subway if you are craving something delicious 10/10.“

“Been ordering subs from this location for years on a weekly basis, the prices at this location are noticeably cheaper than other locations I've been to food is fresh and it recently got a makeover so the store looks nice.

4/5 on service I noticed if it's lunch time there's usually two people making subs and that's great but any other off peak times I've gone in and there's one person making subs and three or four people in line waiting, or their busy working on subs that were ordered via Uber or other services.“

“Going into this place was the best service I have ever got i always go there Saturday for lunch between 1 and 2 the employee already knows how I like my Subs and she is the most friendly person and always smiling which makes you welcome . She's always alone sometimes she really busy but she handles the crowd very well I hope the management recognizes this and gives her a above pay rate because she deserves it. I“

“The food was good, but what stood out the most was the excellent service. I asked for a custom sandwich, and the staff member was not only accommodating but also made great suggestions, all with a smile. Both the food and the staff's behavior were excellent. I found out he's new and already doing a great job. I'll definitely be a regular customer now.“

“I went there for lunch one afternoon, and was greeted by an amazing staff member. They acknowledged me at the door, and was really nice to me while creating my order. Despite being busy with other customers, they took the time to greet me. Even while making my order, they were super helpful! The sub was also really tasty, and I enjoyed it. There were proper toppings with not too much sauce! Overall I really enjoyed my experience here, and would definitely come here again!“

“I’ve been frequently going to this Subway for my lunches for over half a year now. The food never misses and is always delicious and fresh. The staff; Moe, Sam, and Sherry are all incredibly kind and a delight to talk with. I highly recommend this Subway for the atmosphere, service, and the food.“

“Went to this store yesterday, experienced the best customer service. As soon as i entered the store i was greeted with a smile and the guy name Ishu was highly professional. I enjoyed my sandwich as it was made exactly the way i like. I wouldhighly recommend this store.“

“I recently dined in at Subway and had a fantastic experience. Tirth, who helped me, was incredibly friendly and attentive. He crafted the perfect sub just the way I like it – fresh ingredients, deliciously layered, and bursting with flavor. The restaurant was clean and welcoming, making it a great spot to enjoy my meal. Thank you, Tirth, for the awesome service! I'll definitely be back!“

“I've been eating at this Subway location for years. I've always found the staff super friendly and professional. It's my go-to location in the Midtown area (I have 3-4 to choose from) . Shout out to Bahar and Hemanth who are really pleasant and always serve with a smile. Also my sandwich comes out exactly as I want it when I order via the app. Keep up the good work y'all.“

“One of the best service I have experienced till now from this chain... I am vegetarian and the way they had made my sandwich was very hygienic, no mixing or using the same knife. It's rare that most of the subways don't even care for allergies and you found this......Very much recommended....“

“It's an amazing restaurant, the staff is very helpful, The atmosphere is very charming, food quality is excellent, the service was very nice

Vegetarian options: I had a tandoori spiced mozza, and it was very delicious.“

“My 5 stars are for the employee who is here today. I don’t know his name, but he’s a young man wearing black eyeglasses and a hat. He works very cleanly, quickly, and professionally! Also, his attitude is respectful and kind toward everyone. Thank you!“

“We had a great experience at this location. Priyanshu, I believe I spelled this right, served us! He was patient and kind! The subs were excellent! I will be going back to this location!

Kid-friendliness: He was patient with my kid ordering what she wanted her sub. When we tried to rush her, he said it's ok let her take her time.“

“This place would be one of the better subway locations, I often find myself ordering a crispy chicken bacon ricebowl with double meat and every time I tend to have a good interaction with the employees. The people working here on June 6th at 5:29pm in the afternoon shift were super kind. I forgot to mention that I wanted rice and they added it without any issue. They were very welcoming and provided a genuinely good customer service experience“

“Always Good experience with them!I mainly order online..yesterday placed an order to have it toasted with cheese.. Order was good as always but I noticed this while throwing off the pack!!Made my Day!!Thank you to whoever it was, My partner picked up the order so dont know your name!But you are AMAZING!“

“I loved coming to this subway, Sandwich Artist Hiral always greets nicely, food is always ready with no delays. Taste and accuracy of order is always perfect. Wishing a bright future to Hiral.

Vegetarian options: Vegetarian Food options are available.“

“Subway is my go-to spot for a quick. The staff at this location are friendly and keep the place clean. Whether it’s a classic Italian BMT or a veggie-packed sub, I always leave satisfied. Definitely recommend for a solid, affordable lunch!“

“The best subway ever i have visited. The food is so fresh and quality of the food is very good. Employee name Ravinder kaur is so friendly, treated well and make each and every thing delicious. I recommend everyone to must visit this place once.“

“I have been to a lot of downtown Toronto Subway stores having lived in this city for over 10 years and I can say without a doubt that this is the best Subway I have been to in the downtown region. Friendly staff and fresh ingredients, plus they actually seem to care about giving you what you want, a rarity at Subways these days. Highly recommend.“

“The strong, delicious smell of the warm cookies intrigued me into entering the store. The staff were extremely polite and respectful, and helped me with finding a sub that my taste buds would enjoy. The vegetables were fresh and the cookies, were warm and crispy.“

“Clean and friendly staff the person fulfilling my order was very nice the manager was sort of rude to him but made our order perfectly. Really appreciate the patience he had with us when we could not decided on what was wanted on our sandwich“

“I haven’t had a sub in years, but am so happy I did today!
Food was AMAZING!
Got a deli meat sub, a steak sub and a foot long nachos.
Service was quick and friendly.
The guys were friendly, engaging and made good suggestions.
Good size portions and well prepared.
Good and fresh assortment of veggies and sauces to dress the subs.
Price seemed fair for what I got!
Ample free parking.
Thanks! Very much enjoyed and will return.“

“I recently visited Subway and had a pretty good experience. The staff was friendly, and I appreciated the variety of fresh ingredients to choose from. I opted for a turkey sandwich with lots of veggies, and it was made quickly and just how I asked. The bread was soft, and the flavors were fresh, though I would’ve liked a bit more variety in the sauces. Overall, it was a solid, quick meal—nothing extraordinary, but reliable when you're craving something fast and customizable.“

“Very clean location. Most staff are kind. But my review is geared to one in particular: I always have a very lovely experience with Manav! Customer service is very important to me, and others I'm sure, and he provides the best, uneqivobly, each time; he's very efficent and friendly with every customer I see him interact with. Thank you for the experience and always providing excellent service along with my sub!“

“One of the best subway restaurants in Ontario. No one made me a good sub in a while, finally gave up on it. Today went to this location at North York General Hospital, Winnie made me a sandwich which was delicious, fresh and the right amount of the vegetables lol not extra onions and less papers:) I taught she deserves a review here!! Definitely going back 😌“

“The Cleanest Subway in Toronto – Thanks to Darsh
Visited this Cabbagetown Subway and was genuinely stunned—not by the food (which was great), but by the immaculate environment. The entire place sparkled. Floors so clean you could eat off them. Zero odour. Everything perfectly arranged and shining.

I asked the staff who was responsible—and his name is Darsh. He had just finished mopping, and you could tell this wasn’t just a job to him. It was care. It was pride.

Darsh is the kind of person who restores your faith in customer service. This location should be a training ground for how food establishments ought to be run.

Clean. Respectful. Human.

Ask for Darsh. He deserves a raise—and recognition“

“Had one of the best Subway experiences at this branch. Under the new management of Jay, the customer service, quality of food and atmosphere are all top tier ✨

Jay took great care and attention to detail when making our sandwiches as if he was making his own. He even made sure if the sauces we requested weren't too heavy or light and was just right to our liking, while most other sandwich artists will make their own judgement (which is nothing wrong! Just a small effort goes a long way in the experience).

He was so warm, friendly and made stimulating conversation as we waited for our sandwiches. He didn't let us get bored and informed us of every step, so even if we were waiting we knew what it was for.

Can't wait to come back to this location even though we don't live at the Beaches at all. Wishing Jay and his team the best success as he definitely deserves it!“

“Went in this evening and was having issues with the app. Now dealing with head office as was charged but order wouldn't go to store. Anyways, the staff is always very pleasant and whom I think may be the owner is also very kind. Did not order anything in person as was frustrated but I have eaten here several times and it is the BEST subway! Everything super fresh and store is quite clean.“

“Nevil is the best, he always makes good food and is very fun and cool to talk to. But the manger I think his name is naveed is very rude and frustrating. I hate seeing naveed in the store, all my friends hate naveed and their right but nevil is very good.“

“I had the brisket sandwich with everything bread and it was very good. Seems like subway has really upped their game. I also had a white macadamia cookie and subway cookies are always consistently good!

Dietary restrictions: Gluten free bread“

“I have been to many Subway locations in the city and this one is by far one of the best. The service is excellent, so friendly and pleasant. The food definitely lives up to the ‘always fresh’ slogan. I would for sure recommend this location and visit in the future. Thanks again to the AMAZING staff at this location!“