Subway in Toronto

“I had a very positive experience with Kritika. She provided excellent service with a professional and friendly approach. She was attentive, polite, and ensured that all my concerns were addressed clearly and efficiently. I truly appreciate the effort she put into making the process smooth and stress-free. Kritika’s dedication and customer-focused attitude reflect great professionalism, and I would highly recommend her service to others.”“

“I had an excellent experience at this Subway location! Karma was absolutely amazinggggg she was friendly, patient, and made my order exactly how I wanted ittt, it’s rare to get such great customer service these days, and Karma truly made my visit enjoyable. Highly recommend this location because of her“

“Best subway in the area, the subs are really great and worth every penny. Chris is a really wonderful guy, prepared my sub just as I wanted in no time. The staff here is awesome and friendly. Additionally, the atmosphere and ambience of the store is really great and clean.
Do visit guys!!!“

“Jaime is always friendly and greets people with a smile. If you’re ever unsure of what to order, Jaime has great suggestions from the Subway menu. He is very quick and efficient. I would recommend this Subway above others because of the service Jaime provides.“

“Had a really good experience at this Subway. The place was clean, everything fresh, and service was quick. A big shout-out to Sneha – she was super polite, helpful, and made my sandwich just the way I like it. Thanks Sneha for the great service!“

“Had a great experience at Subway today. Everything was so fresh and the sandwich artist made my order exactly how I wanted it. The restaurant was tidy and I noticed they regularly sanitize the counters which I really appreciate. Their cookies are a must-try — soft, chewy and full of flavor.“

“The personnel at this Subway are always so friendly and helpful! Kam is especially respectful and attentive. The service is quick, the staff make you feel welcome, and they go out of their way to ensure you have a good experience. Couldn’t ask for better customer service!“

“I would give a big shout out to girl name khushi, she is amazing i have been here in canada from like 6 years but i did not eat subway like this anywhere else like seriously bruh! She made it so so well, thank you so kuch khushi, hope to see you again soon.“

“I’m usually a regular here and don’t have any problems except for last night where there was an issue I went back this morning to address it the girl who was the manager she was extremely polite and understanding I appreciate the apology from the owner as well and appreciate all the generosity fast food workers should be praised as well it’s not always a easy job“

“SUBWAY ENJOYERS!!!
This place is super yummy and the service is chef’s kiss 👩‍🍳💋 My aunt and I came in, and a lovely lady named Sukhman helped us out. She was so kind and made our visit even better. We’ll definitely be coming back!“

“Listen, I am not one to make google reviews but, the guy who made my sandwich did a PHENOMENAL job. I had the 6 inch Spicy Italian on Herb & Cheese bread toasted with cheese, which is my usual go too. But, this time something was different in the air. The way he handled my sandwich with such finesse and care for his craft almost brought a tear to my eye out of happiness. I walked back to my work with pep in my step and ate, actually no, devoured the sandwich. It took me about 4 minutes to completely inhale the sandwich. I almost didn't have time to breathe between bites. Yes, it was that good. I had the sandwich 20 minutes ago and I am still thinking about that sandwich. I will probably think about that sandwich for the rest of my day. Rest of my week even. This sandwich brightened my day and it could possibly brighten yours too. Thank you so much Subway at Yonge & Sheppard Centre, you made me believe life was worth living and with that I am forever indebted to you.“

“Ujain is an awesome professional. Greeted me well with a smile and did a great job of prioritizing all of the orders he was building while he took care of my order .

Whoever the supervisor for the supont and Spadina location is, you've got a real gem in him!“

“Posting this review a bit late. I visited on the night of October 24th, and both the service and food were excellent. The staff member who served me, Sahil (if I’m not mistaken), was very attentive. He treated me kindly and customized my sandwich exactly to my preferences.“

“Yesterday I had an issue ordering through the Subway app — my order got cancelled due to technical problems, and the store even called me to let me know about it, which I appreciated. Today, I tried again and everything went smoothly! They even accepted two coupons I had, which was a nice bonus. Great recovery and great service — I’ll definitely be coming back.“

“I would like to extend my sincere appreciation for Kritika KC and her exceptional service. Her polite and respectful communication, paired with her frank and approachable demeanor, made every interaction a pleasant experience. Kritika’s professionalism is matched by her genuine warmth, which creates a welcoming environment for everyone she engages with. Her dedication and thoughtful attitude truly stand out, and I am grateful for the positive impact she brings through her work.“

“Employees treat you as their friend and always wash hands after handling money. This branch also offers a lot of ingredient choices.

Vegetarian options: There are premade recipes for vegetarians.

Dietary restrictions: Offers gluten-free bread.

Kid-friendliness: Offers kids meal.“

“In a downtown area where there are 4 subways in close proximity, the location on church stands out like a diamond in a garbage dump. The atmosphere is warm and cozy, with great workers. The manager Roki is very hospitable and sweet. The service is quick, compared to the other subways in the area, and is always a great place to enjoy my lunch break. If I’m ever in a bad mood, it’s almost like they can sense my troubles, and fill my sandwich up, as well as ask me how my day was. It is so easy nowadays to fill these institutions with minimum wage teenagers, who aren’t the most respectful. But this subway sticks out like a sore thumb in the best of ways. I really think the church area is plagued by homeless and a bad reputation, but this subway maintains cleanliness that contrasts the unfortunate circumstances of the area. The manager and workers who show up every day and know me have become friends of mine, and are their kind hearts are evident all the time, helping homeless people with free meals and drinks aiding them in their time of struggles. God bless“

“Dhruvil makes the sandwiches my kids love, making them eat veggies is no joke. The way this gentleman makes them tastier with the blend of sauces and veggies. My kids just love it. Tip this guy heavy coz he makes you feel valued and appreciated with the choices of toppings n stuff.“

“Was looking for a late night meal. Tried the foot long veggie sub. Vishal was just amazing! He was friendly, welcoming and made suggestions to what would make a great sub. He recommended the toppings and asked if I had any preferences, when I told him I was open to his suggestions, he put together the sub and grilled it for it to go to the next level! I really enjoyed it and liked the conversation that we had also. Great service that will have me coming back! Thank you“

“I've been eating at this Subway location for years. I've always found the staff super friendly and professional. It's my go-to location in the Midtown area (I have 3-4 to choose from) . Shout out to Bahar and Hemanth who are really pleasant and always serve with a smile. Also my sandwich comes out exactly as I want it when I order via the app. Keep up the good work y'all.“

“I visit this subway this is the best subway i ever visit very neat and clean and very quiet and peaceful place and the staff is very very good in nature and onwer of the this sunway is also very nice person very good in nature and very happily person“

“Been ordering subs from this location for years on a weekly basis, the prices at this location are noticeably cheaper than other locations I've been to food is fresh and it recently got a makeover so the store looks nice.

4/5 on service I noticed if it's lunch time there's usually two people making subs and that's great but any other off peak times I've gone in and there's one person making subs and three or four people in line waiting, or their busy working on subs that were ordered via Uber or other services.“

“Going into this place was the best service I have ever got i always go there Saturday for lunch between 1 and 2 the employee already knows how I like my Subs and she is the most friendly person and always smiling which makes you welcome . She's always alone sometimes she really busy but she handles the crowd very well I hope the management recognizes this and gives her a above pay rate because she deserves it. I“

“Great experience at this Subway location! The staff was friendly and efficient, making my sandwich exactly the way I wanted it. The restaurant was clean and well-maintained. I appreciated the quick service and attention to detail. Definitely one of the better Subway locations I’ve visited—I’ll be coming back!“

“The old lady behind the cash is very friendly. The employees and her are very kind. I sometimes come before my shift ends to eat something. I don't get cheese due to being lactose intolerant and she normally gives me extra meat which is really appreciated.“

“Updated Review – 4⭐️

A few months ago, I visited this Subway around 8:05 AM, expecting it to be open and ready for service as advertised (8:00 AM). Unfortunately, at that time, the staff was still cleaning, and I was asked to wait 15 minutes before placing an order. The toaster also needed another 10 minutes to heat up. It felt like the store wasn’t genuinely ready for customers, and I left quite disappointed.

Based on that experience, I left a critical review and didn’t intend to return.

However, I happened to stop by again recently—and to my surprise, the experience was noticeably better. The young woman at the counter—who I realized was the same person from last time—recognized me instantly. She took the initiative to call her manager without me saying a word. That gesture caught me off guard, in a good way. Honestly, I felt a little bad afterward because she clearly remembered the situation and wanted to make things right.

The manager came out, kindly asked if everything was okay now, and mentioned he had seen my review. He explained that it does take some time to get things up and running in the morning. While I still believe an 8 AM opening should mean being fully ready by that time, I genuinely appreciated their effort to acknowledge the feedback and follow up in person.

Also, credit where it’s due: the staff member who makes the subs was not only proactive and professional—but I’ll admit—she’s also pretty cute lol 😊

Thanks to that thoughtful gesture and the improved service, I’m updating my rating to 4 stars. It’s not just about getting it right, but also about how you handle things when they go wrong—and this team handled it well.“

“I went there for lunch one afternoon, and was greeted by an amazing staff member. They acknowledged me at the door, and was really nice to me while creating my order. Despite being busy with other customers, they took the time to greet me. Even while making my order, they were super helpful! The sub was also really tasty, and I enjoyed it. There were proper toppings with not too much sauce! Overall I really enjoyed my experience here, and would definitely come here again!“

“I’ve been frequently going to this Subway for my lunches for over half a year now. The food never misses and is always delicious and fresh. The staff; Moe, Sam, and Sherry are all incredibly kind and a delight to talk with. I highly recommend this Subway for the atmosphere, service, and the food.“

“I had a fantastic experience at this Subway thanks to Manpreet. She was welcoming, patient, and made my sandwich exactly how I wanted it. Everything was fresh, the store was clean, and her friendly attitude really made my day. It’s rare to see someone put so much care into customer service“

“I recently dined in at Subway and had a fantastic experience. Tirth, who helped me, was incredibly friendly and attentive. He crafted the perfect sub just the way I like it – fresh ingredients, deliciously layered, and bursting with flavor. The restaurant was clean and welcoming, making it a great spot to enjoy my meal. Thank you, Tirth, for the awesome service! I'll definitely be back!“

“Ordered the Subway catering option, and it did not disappoint! We ordered for a lunch and learn with our team at work, everyone was happy with the options that were provided (included vegetarian).

When they say sandwich artists, they mean it. We didn’t specify what toppings and sauces we wanted, they took care of it for us. The combinations matched far better than if we were do it ourselves!!

10/10 would recommend.“

“Enjoying service from Ajit every time i visit. They ensure the utensils are cleaned after every order. They understand everyone dietary restrictions and personalize the experience. They make sure the Halal options are cleaned and not cross contaminated.“

“Nevil is the best, he always makes good food and is very fun and cool to talk to. But the manger I think his name is naveed is very rude and frustrating. I hate seeing naveed in the store, all my friends hate naveed and their right but nevil is very good.“

“It's an amazing restaurant, the staff is very helpful, The atmosphere is very charming, food quality is excellent, the service was very nice

Vegetarian options: I had a tandoori spiced mozza, and it was very delicious.“

“Today, I visited to this Subway . As i am allergic from meat . So i told to the employee, named as Parveer . He has good nature and suggest me the good thing for my health . He made a subway very well . The knief is neat and clean . After every order he used to change his gloves. Even i suggest my friend who live in Brampton go their . I am satisfied with his service .

Vegetarian options: Veggie delight“

“I want to take a moment to share my experience at Subway and highlight the incredible work done by Yash. He truly went above and beyond during my visit. The store was extremely busy because of a rush of students, yet Yash managed everything all by himself with a calm and professional attitude. It’s not easy to handle a crowd that size, but he kept the line moving efficiently, maintained a friendly smile, and treated every customer with respect and patience. His multitasking skills were impressive — he was preparing sandwiches quickly, handling payments, and keeping the store organized at the same time. Yash clearly cares about his work and about customer satisfaction, and that shows in the way he serves people. Employees like him deserve to be recognized“

“I use the app and this location always makes a good sub! And a bonus, all the employees are always super friendly and nice!

I ordered a tuna sub today and put in the instructions to “load up the veggies” this was the best tuna sub I have ever had.
10/10 would recommend!“

“I loved coming to this subway, Sandwich Artist Hiral always greets nicely, food is always ready with no delays. Taste and accuracy of order is always perfect. Wishing a bright future to Hiral.

Vegetarian options: Vegetarian Food options are available.“

“Clean and friendly staff the person fulfilling my order was very nice the manager was sort of rude to him but made our order perfectly. Really appreciate the patience he had with us when we could not decided on what was wanted on our sandwich“

“First time here! They put a little less portions of veggies but a lot of sauce, the building is a little to old so it has a funny smell (like humidity) the service here is super fast and they are very friendly, in and out in less than 5 min. The subway was okay.“

“This place would be one of the better subway locations, I often find myself ordering a crispy chicken bacon ricebowl with double meat and every time I tend to have a good interaction with the employees. The people working here on June 6th at 5:29pm in the afternoon shift were super kind. I forgot to mention that I wanted rice and they added it without any issue. They were very welcoming and provided a genuinely good customer service experience“

“Stopped by Subway recently and was really impressed by the service. Jake and Sihhn were both super friendly, efficient, and made sure everything was just the way I wanted it. The ingredients were fresh, the sandwich was made perfectly, and the whole experience was smooth and quick. You can tell they care about doing a good job and making customers happy.

Definitely a great visit—thanks Jake and Sihhn!“

“I love subway. I usually get subway once or twice a week due to COVID and I'm so grateful to have this location in close proximity to me. The staff are respectful, funny, and most importantly, fast! I usually order on the mobile app and my food is always hot and ready on time.“

“I stopped by to pick up a steak and cheese sub for my son and ended up leaving my wallet on the counter. I realized this the next evening and went back to the store to pick it up. The staff put my wallet aside and did not take any of its contents. They are such honest people and I left the two team members a small reward for their professionalism, kindness and integrity. Thank you both very much!!! I will definitely be back. My son enjoyed his sub.“

“I go to subway always they never make me feel uncomfortable or have any problems The girl Working there her name is Hailey is such a adorable person she preparing food with love and kindness even the guy I would highly recommend this subway location they are such a beautiful and kind people. ❤️🥰“

“The new Subway here is fantastic! The place is spotless, the ingredients are fresh, and the bread smells amazing as soon as you walk in. The staff are super friendly and welcoming, and they make the sandwiches just the way you want them. Service was quick even during a busy time, and everything tasted fresh and delicious“

“Sandwiches and cookies taste great though they put way fewer toppings than they used to.

My bigger concern is the wet and slippery area in front of your entrance, I almost fell there multiple times. Your employees have to know about it when they slide around when they come in for work. Someone can hurt themselves badly.“

“One of the best subway restaurants in Ontario. No one made me a good sub in a while, finally gave up on it. Today went to this location at North York General Hospital, Winnie made me a sandwich which was delicious, fresh and the right amount of the vegetables lol not extra onions and less papers:) I taught she deserves a review here!! Definitely going back 😌“

“I recently visited Subway and had a pretty good experience. The staff was friendly, and I appreciated the variety of fresh ingredients to choose from. I opted for a turkey sandwich with lots of veggies, and it was made quickly and just how I asked. The bread was soft, and the flavors were fresh, though I would’ve liked a bit more variety in the sauces. Overall, it was a solid, quick meal—nothing extraordinary, but reliable when you're craving something fast and customizable.“

“I have been to a lot of downtown Toronto Subway stores having lived in this city for over 10 years and I can say without a doubt that this is the best Subway I have been to in the downtown region. Friendly staff and fresh ingredients, plus they actually seem to care about giving you what you want, a rarity at Subways these days. Highly recommend.“