Subway in North York

“My favourite Subway location is the one at Rimrock Plaza, mainly because of Sneha. I was so happy to see her working at this branch again. She always gives such great customer service and makes my sandwich perfectly every single time.

I’ve had sandwiches made by Sneha before, and they always taste so good. You can really tell she knows what she’s doing — the way she prepares everything is neat, professional, and with no spills or waste. It honestly makes a big difference. I wish everyone made sandwiches the way Sneha does!“

“Great service! Came an hour before close wanting the sub dog and although they were no longer prepped the lady serving us went out of her way to prepare one for me which was super kind. I already had a back up sub in mind in case they were out but I ended up leaving with what I originally wanted so shout out to her! Will come again!“

“Went in there today Jul10,2026 Around 9PM
I use this location often,
I wanna say good job to manager or owner, good job to saving money and making 1 person to take orders and make them.
Big line up 6 people front of me , poor guy making sandwiches, i had to leave.

To owner or manager BRING ANOTHER PERSON AND SPEED UP SERVICE
CMONN!!!“

“Palak is incredibly nice and welcoming. She always greets customers with a smile and makes you feel comfortable right away. Her kind attitude and friendly nature really make a difference, and it’s clear she enjoys helping people. Service like hers is what keeps customers coming back!.......Lots of love ❤️❤️“

“Just grabbed a Nashville Chicken sub, and Pratik absolutely knocked it out of the park. He told me about the gift card and 1 free foot long offer this made me aware of the current promotions which usually I don’t see at other location. Sandwich had Perfect spice, great flavour, and everything put together with real care. His attitude and attention was friendly which made the whole experience even better. He deserves a raise .

If you want your sub done right, Pratik’s your guy!“

“I had a very positive experience with Kritika. She provided excellent service with a professional and friendly approach. She was attentive, polite, and ensured that all my concerns were addressed clearly and efficiently. I truly appreciate the effort she put into making the process smooth and stress-free. Kritika’s dedication and customer-focused attitude reflect great professionalism, and I would highly recommend her service to others.”“

“I did an online order. The order says pick up time is 6:20 pm. This store is understaffed. The lady kept serving the customers inside the store. We came at 6:10 pm. Unfortunately, they are now making the order at 6:30 pm. I wouldn’t order online from here.“

“I had a great experience at Subway thanks to DJ. He was friendly, professional, and provided excellent customer service. He prepared my order carefully, kept a positive attitude, and made sure everything was exactly how I wanted it. The restaurant was clean, and the service was quick and efficient. Employees like DJ make customers want to come back. Keep up the great work!“

“Very nice experience. As soon as we walked in, she greeted us with a Smile confirm the specials that they had did the sandwiches. Very neat, and was very nice when serving us.
Very good experience. I should’ve asked for her name.“

“Had a great experience at Subway recently, thanks to Preeti.She was handling our order with excellent hygiene — changing her gloves properly while preparing both the Veggie Patty and Teriyaki sandwiches .The service was super fast . Really appreciate her attention to cleanliness and efficiency. Keep up the great work.“

“We order from this Subway every week. The owners, Ellen and Wayne, are absolutely wonderful. They are so friendly and give amazing service. There have been a couple cases where our order was different to other weeks and the checked that we had ordered the right thing. We will never use a different subway!!!“

“I would like to acknowledge the excellent customer service provided by Vraj at this Subway location.
We recently started ordering sandwiches here, and every experience has been outstanding.
Vraj is caring, attentive, and very accurate with every order. It’s truly a pleasure to be served by someone so professional and kind.
Thank you for the great service.“

“I recently visited my local Subway to try their newly arrived Tandoori Spiced Mozza Veggie sandwich, and I was thoroughly impressed. From the moment I walked in, the store offered a welcoming and clean atmosphere. The staff were friendly and greeted me with a smile, eager to assist with my order.

The Tandoori Spiced Mozza Veggie sandwich itself was a standout. The vegetables were incredibly fresh, offering a crisp texture that paired well with the rich and creamy melted mozzarella. The highlight, of course, was the tandoori seasoning, which added a wonderful depth of flavor with just the right amount of spice.

I chose the Italian bread, which was fresh and perfectly toasted, adding a delightful crunch to each bite. The sandwich was well-constructed, ensuring that every ingredient was evenly distributed for a consistent taste experience throughout.

What also stood out during my visit was the efficiency and professionalism of the staff. They prepared my sandwich quickly and exactly to my specifications, demonstrating great attention to detail. The overall cleanliness of the store and the friendly service made for a pleasant dining experience.

Overall, my visit to Subway for the Tandoori Spiced Mozza Veggie sandwich was exceptional. I highly recommend both the sandwich and the store for anyone looking for a delicious, fresh, and well-prepared meal. This new menu item is a fantastic addition, and the excellent service at the store only enhanced the experience.“

“I have visited many subways in my day (collected over 100$ of points) when i say this is one of the cleanest and nicest subways I mean it. Our server poojan was one of the kindest people ive met and treated my order with care and respect. I definitely rate this 5 stars,“

“I ordered a veggie patty sandwich through the Subway app, and everything was ready on time when I arrived. The sandwich was fresh and made exactly how I wanted.

Also, Karishma provided really great customer service. She was friendly, polite, and had a very positive attitude. She made the whole experience smooth and pleasant. It’s always nice to see someone who cares about their work. Really appreciated it!“

“Fist subway I’ve been to in a long time , usually customer service is sub par but this location I must say is top notch . The gentleman running the show here is very polite and respectful. I have never left a tip at a subway in my life . These guys at this location gives subway hope . 10/10 stars . Keep up the good work .“

“⭐⭐⭐⭐⭐

Rimpi is hands down the best Subway employee I’ve ever met. She is always welcoming, friendly, professional, and goes above and beyond to make every customer feel valued. She prepares every sandwich with care, pays attention to detail, and always has a positive attitude no matter how busy it gets. Her outstanding customer service is the reason I keep coming back. Subway is lucky to have someone as hardworking and dedicated as Rimpi. She truly is the greatest employee to ever work at Subway!“

“Subway is my go-to place whenever I want something filling but not too heavy. The sandwiches are customizable and I love that I can pick exactly what goes into my sub. Their Sweet Onion Chicken Teriyaki is my absolute favorite. I also appreciate that the restaurant is always clean and the service is quick. Definitely one of the most reliable food chains around.“

“The staff here are so friendly and welcoming. Even though it was close to closing time they prepared my order with a smile. My sandwich was fresh, the veggies crisp and the bread perfectly toasted. It’s always nice to see employees who genuinely care about customer satisfaction.“

“If there is any subway in Toronto this is the first one I would come to. The place is very clean staff are friendly and the owner is also very nice. I asked for something that was discontinued as a courtesy they still made it for me. That’s called customer service thus is my only place for lunch. I’m also going to get them for catering too amazing service thank you“

“Poonam makes some of the best Subway sandwiches I have ever tasted. Her attention to detail, consistency, and passion for preparing food truly stand out. I often looked forward to my late-night shifts knowing I would get the chance to enjoy one of her expertly made sandwiches. Every sandwich she prepares reflects care, skill, and dedication, turning a simple meal into something memorable. Given her natural talent in the kitchen and her ability to create such delicious food, I am confident that she would be an exceptional chef at home as well. Her culinary touch adds a special flavor to everything she makes.” 😊“

“I always enjoy visiting this subway! The fresh ingredients, customizable sandwiches , and friendly service make it my go to spot for a quick and healthy meal. Specially Aman is always helpful,and the variety of options ensures there’s something for everyone.Highly recommend!”“