“It was SO hot inside, I genuinely thought I had walked into a sauna instead of a restaurant 🔥 No idea how the employees are working in that heat—HARLEEN deserve a raise AND a portable AC! Please fix the cooling/ventilation because the temperature was definitely not customer-friendly. 😭“
“Please have more than one staff member working. I was there today and the poor worker was all alone trying to keep up with a restaurant full of customers and many had big orders. Its too much and not fair. Making minimum wage dealing with cranky people.
The employee was great, kind and did the job as best they could but still. I could see the frustration and stress.“
“I recently visited Subway, and it was a great experience! The restaurant was clean and well-organized, and the staff were friendly and patient while helping me customize my sub. I really liked how fresh the ingredients were — the vegetables were crisp, the bread was warm, and the meat tasted great.“
“I would like to give a special shoutout to Shree. She was exceptionally helpful throughout my ordering process, provided wonderful product recommendations, and demonstrated deep knowledge about the menu. Her customer service was truly top-notch. Thanks to her amazing suggestions, I had a fantastic lunch!“
“I recently ordered from this branch and honestly, it was a pretty solid experience overall. A Footlong Steak & Cheese on Italian Herbs & Cheese, toasted, with all the veggies and honey mustard and garlic aoili sauce. The bread came out warm and soft, and the steak was actually well-portioned. The veggies were fresh and crisp, especially the lettuce and tomatoes, which made the sandwich taste clean and balanced.
What really stood out though was the service. The employee who helped me, Jaime, was friendly right from the start. He greeted me properly, didn’t rush the order even though there were a few people behind me, and made sure I got exactly what I wanted. He even suggested to lightly toast it a bit longer for better texture, and he was right, it made a difference.
The place itself was clean and organized.“
“Ten/TEN
Haley(her name started with H)
Had an issue two subs for twenty coupon didn't work, she immediately grabbed her manager and i5t was the best experience I've ever had froma subway.
She was kind friendly, and had a leadership persona emanating from her.
best subway in town.
she makes a mean sandwich as well, been going here for a long while but I'm glad shes here and can't wait to come back.
the supervisor/manager was super kind and nice despite the nature of dispute“
“My mom ordered the 'meals of the day' since i wanted a cookie and my mom told me we could buy some later if i wanted more, and this pretty lady named Preeti said we could just scan the QR code to leave a review for a FREE COOKIEE, SOOO here I am writing a review. I would say GOOD costumer service and a staff with humor“
“I never thought I would leave a review for a Subway restaurant… because all Subways are the same, right? Well, this one is quite different in a way that matters most! The staff here are incredible! I have never met people so kind and genuinely interested in who I am and what I’m up to. Yes — it is very clear that they are good at their craft of making sandwiches, but the customer service really sets this place apart.“
“The subs here are fresh and delicious 🤩🤩 One of the guys here, called Nafis, is fantastic 😍 The sandwiches he makes are amazing 😍😍 Wishing Subway a wonderful journey ahead 🥳🥳“
“Had a great experience at Subway. Mijan was friendly, professional, and provided excellent service. He was attentive, quick, and made sure everything was prepared properly. Really appreciated the positive attitude and customer service. Definitely deserves recognition!“
“we were here for vacation and visited this Subway Restaurant location and we must shout out loud to the owner and management team of this location for an amazing customer service with very fresh food. Cleanliness at this location is very good. They provide very quick service as well. We will surely come back here again.“
“Had a great experience at this Subway! The place was super clean, and the service was quick — but the highlight was Yohan, the employee who helped me. He was genuinely friendly, patient with my order, and made the sandwich exactly the way I like it.
The ingredients were fresh, the portion was perfect, and his customer service made the whole visit feel welcoming.
If you’re stopping by this Subway, hope you get served by Yohan — he’ll make your day and your sandwich better!“
“### Google Review
Great experience at Subway today! I was doing Uber and stopped for a quick meal. The food was fresh and tasty, service was friendly and fast, and everything was clean. **Chanchal provided excellent service and was very friendly.** Definitely recommend this location!“
“Noor made me a sandwich and Boy OH Boy did it slap?!?! Yes, indeed!
I had a Blackforest Ham sandwich on a Thursday ‘special day’ (the way Noor would like it) and I’d ask for it again!! Tbh, I’m not a fan of pickles but she added some to the sandwich and NOOR…THANK YOU! I’ll be back soon for my cookie and another one of your sandwiches 😁“
“I had a great experience at this Subway! The food was fresh, delicious, and prepared exactly the way I requested. The staff were friendly, welcoming, and provided excellent customer service. The restaurant was clean, and the overall atmosphere was pleasant. Everything was quick and well organized. I highly recommend this location and will definitely be coming back!“
“I’ve had a really good experience at this Subway. The restaurant is clean, the food is fresh, and the staff are friendly and welcoming. The team works hard to provide good service and make sure customers get their orders the way they like them. I especially appreciate the positive and respectful atmosphere among the staff. Overall, it’s a great place to grab a fresh and quick meal. I would definitely recommend this Subway to others!“
“I've been eating at this Subway location for years. I've always found the staff super friendly and professional. It's my go-to location in the Midtown area (I have 3-4 to choose from) . Shout out to Bahar and Hemanth who are really pleasant and always serve with a smile. Also my sandwich comes out exactly as I want it when I order via the app. Keep up the good work y'all.“
“I had an absolutely wonderful experience at Subway, and I want to give a special shoutout to Palak! She was incredibly friendly, kind, professional, and attentive. She made my Subway exactly the way I wanted it, and honestly, it was the best Subway I’ve ever had!“
“I went to this Subway location this evening to order 6 subs and the store was really busy and rushed. The boy working there handled everything so fast and professionally. Even with so many orders, he made all the subs perfectly. He was also very polite and respectful the whole time. Customer service was honestly 5/5. Really appreciated the great service, and I would definitely visit this location again.“
“Came to this place to have a quick bite. Ordered their Turkey sandwich. It was fresh and very tasty. There was a guy with glasses working there, who was from my home country, Bangladesh. He was so welcoming and jolly! I was having a hectic day, but seeing his enthusiasm, I myself felt very energetic. Best wishes to you guys. I will be coming again.“
“The staff are always very friendly and helpful. I tend to ask a lot of questions about the ingredients, which could probably be a bit annoying sometimes, but they always answer patiently and kindly. Since it’s located on campus, I come here quite often, and I’m satisfied every time I visit. Highly recommend!“
“This is my Subway Store. I’ve been coming here for years. Always nice and courteous staff Dhwani is my favorite. Always has a smile on her face, and very welcoming. Last week she introduced the New Ghost pepper bread to me. I was hesitant at first, but her gentle persuasion made me try it. Now I’m totally hooked!!“
“Dhruvil makes the sandwiches my kids love, making them eat veggies is no joke. The way this gentleman makes them tastier with the blend of sauces and veggies. My kids just love it. Tip this guy heavy coz he makes you feel valued and appreciated with the choices of toppings n stuff.“
“The BEST subs! I had a chicken rotisserie with tons of veggies & smoky honey mustard on Italian herb & cheese. My husband had tuna plus lots of veggies on same footlong bread. Their cookies are soooo fresh baked in store. Thank you so much, Jack!“
“Today was the first day I met the woman at the counter. She was super sweet and pleasantly welcomed me when I walked in. She had such a friendly aura and it was very refreshing! I come to this location fairly regularly and the service is always good but she elevated my experience today. The sandwiches were delicious and the cookies were freshly baked! I never get them this fresh, lol.
I was pleasantly surprised to find out she was the owner. Great attitude and an exemplary business owner. Thank you for keeping your location to the standard you because there are a few other locations in the area and needless to say, they lack severely.“
“The staff gave a decent anoint of meat slices compared to other locations ig. The $7.99 daily special for a sandwich, a fountain drink and either 2 cookies or a bag of chips is a great deal, especially comparing it to A&W’s poutine that’s like already $6“
“Stopped by this Subway recently and honestly had a really nice experience. The service was great, quick, friendly. There was an older lady, she was especially kind and polite. She greeted me warmly, checked in to make sure everything was okay, and had such a calm, respectful way of talking that made the whole visit feel comfortable. Anyone can tell she genuinely cares about her customers. I’ll definitely be coming back.“
“The new Subway here is fantastic! The place is spotless, the ingredients are fresh, and the bread smells amazing as soon as you walk in. The staff are super friendly and welcoming, and they make the sandwiches just the way you want them. Service was quick even during a busy time, and everything tasted fresh and delicious“
“So i went just right now and a girl named SANJANA greeted me with so much enthusiasm and welcoming behaviour. She made my 2 protein bowls and a foot long and she made it perfectly the way i asked . Moreover her calm and kind behaviour really allured ( attracted) me. I think she needs a raise . ( we came a long way from windsor Ontario and i was really hungry and that’s why i chose this subway as it was the closest one. She is a really good employee.“
“I had a really nice experience at this Subway. Shifa and Mas’ud were so kind and welcoming. They made my order exactly how I like it, with a smile too. Everything was clean, quick, and friendly. Big thanks to Shifa and Mas’ud for making it such a positive visit.“
“Quick takeout order for dinner. Worker was very knowledgeable of the menu and provided swift service. Usually at other locations they would stinge you on the meat and veggies but this location graciously loaded the sub which is the real value of the cost of a sub. Two thumbs up on providing great customer service. 👍👍“
“Had a really great experience at Subway! The sandwich was fresh, delicious, and perfectly prepared with generous toppings and great attention to detail. Everything tasted fresh and well-balanced.
The customer service was excellent as well. The staff were friendly, polite, welcoming, and made the whole experience enjoyable. The atmosphere had a really nice, clean, and relaxed vibe, making it a great place to grab a quick meal and enjoy it comfortably.
Overall, great food, amazing service, and a welcoming atmosphere. Definitely a place I’d be happy to visit again! 🥪✨“
“I had to take a moment to shout out one of the best Subway experiences I’ve ever had. Huge respect to Yuuraj, the owner, and Harry — you can tell right away they actually care about the place and the people walking in.
From the second I stepped in, the atmosphere felt clean, welcoming, and genuinely well-run. The service was quick but never rushed, and Harry especially made the whole experience feel personal — friendly, attentive, and clearly takes pride in what he does.
The sandwich itself? Perfect. Everything was fresh, neatly put together, and exactly how it should be — no shortcuts, no sloppiness. You don’t always expect that level of consistency at a Subway, but this location delivers.
Yuuraj has clearly set a strong standard here, and it shows through the team. If you’re anywhere nearby, this is the kind of place worth going out of your way for.
Easily one of the top Subway locations I’ve been to. Will definitely be back.“
“I’ve been to this Subway location several times since it’s conveniently located near my work, and I often use the Subway app to order ahead and take advantage of the daily deals.
The two gentlemen who work at this location are always incredibly friendly and welcoming. They greet me when I come in to pick up my order and genuinely make me feel welcome every time I visit. That consistent friendly service really stands out and is one of the reasons this has become my preferred Subway location.
My food is always prepared exactly as ordered, the ingredients are fresh, and the service is fast and efficient. Whether I’m stopping in for a quick lunch or grabbing dinner, I know I can trust that I’ll receive amazing service and a well-made meal every time.
Great location, fresh food, fast service, and genuinely wonderful staff. I’m always happy to come back! 👌😊“
“I had a great experience today! Fast and Chiran let me know about the offer on foot long so I saved money too, as well as letting me sample the sauces. Excellent customer service 😊 The store is very clean and everything is very fresh.“
“I have been visiting this Subway restaurant for a long time, but unfortunately, my experience with one of the staff members, Muku, has been consistently disappointing. She lacks customer service skills and doesn't seem to have proper knowledge of how to prepare sandwiches or handle orders professionally.
However, today I was served by a young man working the evening shift, and he completely changed my experience. He provided excellent customer service, was polite, attentive, and went above and beyond to make sure everything was perfect. I really appreciate his effort and hope the management recognizes his great work.“
“This location is looking a lil boujie but the choice of lighting is atrocious. Nobody enjoys fluorescent lights. Ever. It's some of the most depressing lighting you could ever imagine. It's the type of lighting you find in prisons or soul-sucking jobs. If you're trying to create a warm and welcoming environment please use other lighting, my god! You can't serve excellence and drab lighting at the same time, it's like a safe refuge during a flooding and only offering candy and pop instead of actual food and water.
Other than that, the food presentation and service is consistent across all locations, and that food presentation and service is excellence!“
“Wonderful service! I often grab my lunch here - as soon as I approach the staff start to build my order before I even need to say anything. Always a pleasant experience visiting this subway due to the friendliness of the staff and a consistently delicious sandwich!“
“I stopped by the Subway on Parliament and had a really great experience. Darsh served me and was super friendly and welcoming. He was generous with the toppings, made my footlongs exactly how I wanted them, and was quick and efficient. Definitely one of the better Subway experiences I’ve had I’ll be back for sure!“
“Good subway. But I don’t like the way the napkins are served. They are wrapped into the sub. It looks cool but it’s not practical. All the sauces from the sub get spilled onto the napkin. Now your napkins are dirty and soggy with sauce. Please stop wrapping the
napkins touching the sub“
“I come to this subway often and usually the workers are not the most friendly, been refused bags before smh but that changed today when a very kind woman named Nusrat (Nusicat? She wrote her name on a paper but I cant make out one of the letters) was working. She’s hands down the kindest worker i’ve met at this subway, and honestly anywhere. I ordered one footlong sub but each half was different. She never seemed annoyed like the other works when I do that and even wrapped them separately without asking!! Not to mention she offered a bag too?!?!!! 11/10 employee“
“This was the single greatest subway experience I have ever had. Me and my friends were the first to order a subway subdog from this location (allegedly) and we were meant to feel like royalty with wonderful customer service and a great subdog to boot. I WILL be coming back for more subway subdogs.“
“I come to this Subway location because the staff there make it a pleasant place to order. Each of the staff employees I have been served by are welcoming and dedicated to make your order how you like it. Each request to add an item is done without haste or sloppiness. If you ask for just a little, it’s heard. When you ask for a little more of an item, it’s done without you having to say…”a little more please.” Now, it is the location I will go to practically every time I desire a Subway sub! The staff deserve to be recognized. The owner has a great crew.“
“Came here right after walking out of the Queen Street location due to that one serving rotten food. This one had lots of light and was a pretty standard experience at Subway taste-wise, which is a good thing! The employees were nice too, which is an added bonus. I live between this location and the Queen Street location and I will always come back to this one when craving Subway.“
“I ordered a sub from here and it was delicious The bread was fresh and everything tasted great Kanti was really friendly and her customer service was amazing She made my order perfectly and gave such a welcoming experience Definitely coming back again“
“I recently visited Subway and had a pretty good experience. The staff was friendly, and I appreciated the variety of fresh ingredients to choose from. I opted for a turkey sandwich with lots of veggies, and it was made quickly and just how I asked. The bread was soft, and the flavors were fresh, though I would’ve liked a bit more variety in the sauces. Overall, it was a solid, quick meal—nothing extraordinary, but reliable when you're craving something fast and customizable.“
“Best service I always visit but I felt bad for the girl arsh she is wearing hair band no doubt she has beautiful smile. Around 5pm She was crying continuously. I don't know what happened, i tried to talk with her but she hardly speak with me.she was hardly able to control her tears Despite that, she remained very attentive and made the best sub. She always very welcoming and very talkative girl. I’n working near by again I visit around 8:30 she was working very attentively.“
“I love subway. I usually get subway once or twice a week due to COVID and I'm so grateful to have this location in close proximity to me. The staff are respectful, funny, and most importantly, fast! I usually order on the mobile app and my food is always hot and ready on time.“
“Favourite Subway I’ve ever been to. The ingredients are always really fresh, and the place is always clean. All the employees are welcoming, but especially Kam. He goes above and beyond welcoming and chatting with you, asking repeat customers about their previous experiences and ensuring everything met their expectations. Seriously the best subway I’ve been to in the world so far, I go out of my way just to go to this Subway.“