“Please have more than one staff member working. I was there today and the poor worker was all alone trying to keep up with a restaurant full of customers and many had big orders. Its too much and not fair. Making minimum wage dealing with cranky people.
The employee was great, kind and did the job as best they could but still. I could see the frustration and stress.“
“I recently ordered from this branch and honestly, it was a pretty solid experience overall. A Footlong Steak & Cheese on Italian Herbs & Cheese, toasted, with all the veggies and honey mustard and garlic aoili sauce. The bread came out warm and soft, and the steak was actually well-portioned. The veggies were fresh and crisp, especially the lettuce and tomatoes, which made the sandwich taste clean and balanced.
What really stood out though was the service. The employee who helped me, Jaime, was friendly right from the start. He greeted me properly, didn’t rush the order even though there were a few people behind me, and made sure I got exactly what I wanted. He even suggested to lightly toast it a bit longer for better texture, and he was right, it made a difference.
The place itself was clean and organized.“
“I had a great experience at Subway today. The food was fresh and prepared just the way I wanted. Preyati provided excellent customer service, she was friendly, patient, and made sure my order was perfect. Her positive attitude made my visit even more enjoyable. Thank you, Preyati!“
“I recently visited Subway, and it was a great experience! The restaurant was clean and well-organized, and the staff were friendly and patient while helping me customize my sub. I really liked how fresh the ingredients were — the vegetables were crisp, the bread was warm, and the meat tasted great.“
“Best subway ever. Had to ask the employee for his name. “Kels” created me probably the best sub ever, bread was perfectly toasted. Gave me good amount of food - had me full yet still had me ordering a second sandwich. Big ups to Kels!“
“I love spinach and they ALWAYS bless me. If you want more, they give you more. I didn't even have to ask.
One of the few locations where the sandwich looks like the photos!
Any of the Filipinas work so hard and quickly, and the service is always immaculate.“
“My mom ordered the 'meals of the day' since i wanted a cookie and my mom told me we could buy some later if i wanted more, and this pretty lady named Preeti said we could just scan the QR code to leave a review for a FREE COOKIEE, SOOO here I am writing a review. I would say GOOD costumer service and a staff with humor“
“I never thought I would leave a review for a Subway restaurant… because all Subways are the same, right? Well, this one is quite different in a way that matters most! The staff here are incredible! I have never met people so kind and genuinely interested in who I am and what I’m up to. Yes — it is very clear that they are good at their craft of making sandwiches, but the customer service really sets this place apart.“
“we were here for vacation and visited this Subway Restaurant location and we must shout out loud to the owner and management team of this location for an amazing customer service with very fresh food. Cleanliness at this location is very good. They provide very quick service as well. We will surely come back here again.“
“The subs here are fresh and delicious 🤩🤩 One of the guys here, called Nafis, is fantastic 😍 The sandwiches he makes are amazing 😍😍 Wishing Subway a wonderful journey ahead 🥳🥳“
“The staff is very friendly. Arsh Karthik and Mohammed are very sincere.
It’s my usual spot to grab dinner after a long day. Their footlongs are the best. Would definitely recommend to anyone who wants to have a delicious sandwich 🥪“
“Had a great experience at this Subway! The place was super clean, and the service was quick — but the highlight was Yohan, the employee who helped me. He was genuinely friendly, patient with my order, and made the sandwich exactly the way I like it.
The ingredients were fresh, the portion was perfect, and his customer service made the whole visit feel welcoming.
If you’re stopping by this Subway, hope you get served by Yohan — he’ll make your day and your sandwich better!“
“Noor made me a sandwich and Boy OH Boy did it slap?!?! Yes, indeed!
I had a Blackforest Ham sandwich on a Thursday ‘special day’ (the way Noor would like it) and I’d ask for it again!! Tbh, I’m not a fan of pickles but she added some to the sandwich and NOOR…THANK YOU! I’ll be back soon for my cookie and another one of your sandwiches 😁“
“The staff at this location are wonderful. I previously had an issue with an order I placed via the app but they made it right and have been so lovely every time we’ve gone back. The employee that helped us remembers us every time we’ve been back since but in a good way lol. They’re always super busy between app orders, delivery people and in store customers but they do a great job of balancing everything.“
“I had a great experience at this Subway! The food was fresh, delicious, and prepared exactly the way I requested. The staff were friendly, welcoming, and provided excellent customer service. The restaurant was clean, and the overall atmosphere was pleasant. Everything was quick and well organized. I highly recommend this location and will definitely be coming back!“
“I've been eating at this Subway location for years. I've always found the staff super friendly and professional. It's my go-to location in the Midtown area (I have 3-4 to choose from) . Shout out to Bahar and Hemanth who are really pleasant and always serve with a smile. Also my sandwich comes out exactly as I want it when I order via the app. Keep up the good work y'all.“
“I went to this Subway location this evening to order 6 subs and the store was really busy and rushed. The boy working there handled everything so fast and professionally. Even with so many orders, he made all the subs perfectly. He was also very polite and respectful the whole time. Customer service was honestly 5/5. Really appreciated the great service, and I would definitely visit this location again.“
“Kanta serves me every single night at 11:45am and always serves me with the biggest smile and she always plates my same order every night with so much love!! I come in only for a salad but she really makes my night and i look forward to my salad as much as i do because of her :))“
“I stopped by this Subway on two consecutive days and both times Meshwa served me. She took care to get everything just right and did it with a genuine smile. Her warmth and attention to detail made my meals not only delicious but also memorable. Honestly, this branch is lucky to have her—she elevates the whole customer experience. Thank you, Meshwa, for making my visits so enjoyable!”“
“The staff are always very friendly and helpful. I tend to ask a lot of questions about the ingredients, which could probably be a bit annoying sometimes, but they always answer patiently and kindly. Since it’s located on campus, I come here quite often, and I’m satisfied every time I visit. Highly recommend!“
“The BEST subs! I had a chicken rotisserie with tons of veggies & smoky honey mustard on Italian herb & cheese. My husband had tuna plus lots of veggies on same footlong bread. Their cookies are soooo fresh baked in store. Thank you so much, Jack!“
“Stopped by this Subway recently and honestly had a really nice experience. The service was great, quick, friendly. There was an older lady, she was especially kind and polite. She greeted me warmly, checked in to make sure everything was okay, and had such a calm, respectful way of talking that made the whole visit feel comfortable. Anyone can tell she genuinely cares about her customers. I’ll definitely be coming back.“
“Today was the first day I met the woman at the counter. She was super sweet and pleasantly welcomed me when I walked in. She had such a friendly aura and it was very refreshing! I come to this location fairly regularly and the service is always good but she elevated my experience today. The sandwiches were delicious and the cookies were freshly baked! I never get them this fresh, lol.
I was pleasantly surprised to find out she was the owner. Great attitude and an exemplary business owner. Thank you for keeping your location to the standard you because there are a few other locations in the area and needless to say, they lack severely.“
“Dhruvil makes the sandwiches my kids love, making them eat veggies is no joke. The way this gentleman makes them tastier with the blend of sauces and veggies. My kids just love it. Tip this guy heavy coz he makes you feel valued and appreciated with the choices of toppings n stuff.“
“I had such a great experience at Subway today! I was served by the same employee twice, and she was wonderful both times. She was very kind, patient, welcoming, and had such a warm smile that made my visit even better. She provided excellent customer service and made me feel valued as a customer. Thank you for the great experience—I really appreciate her kindness and professionalism!“
“I had a great experience at this Subway location. The store was clean, the staff was friendly and helpful, and my sandwich was made fresh just the way I like it. Service was quick and the quality of food was really good. I would definitely recommend this place for a fast and tasty meal.“
“The service at this restaurant was excellent. The staff were respectful, professional, and very welcoming. The food quality was also very high; everything tasted great, fresh, and well prepared. I had a very good experience and would definitely recommend this restaurant.“
“Came here right after walking out of the Queen Street location due to that one serving rotten food. This one had lots of light and was a pretty standard experience at Subway taste-wise, which is a good thing! The employees were nice too, which is an added bonus. I live between this location and the Queen Street location and I will always come back to this one when craving Subway.“
“I had to take a moment to shout out one of the best Subway experiences I’ve ever had. Huge respect to Yuuraj, the owner, and Harry — you can tell right away they actually care about the place and the people walking in.
From the second I stepped in, the atmosphere felt clean, welcoming, and genuinely well-run. The service was quick but never rushed, and Harry especially made the whole experience feel personal — friendly, attentive, and clearly takes pride in what he does.
The sandwich itself? Perfect. Everything was fresh, neatly put together, and exactly how it should be — no shortcuts, no sloppiness. You don’t always expect that level of consistency at a Subway, but this location delivers.
Yuuraj has clearly set a strong standard here, and it shows through the team. If you’re anywhere nearby, this is the kind of place worth going out of your way for.
Easily one of the top Subway locations I’ve been to. Will definitely be back.“
“The Moment I've walked in to this restaurant, I've been immediately greeted By one of the employers, Meshwa, I loved her positive and jolly energy, she was also professional, fast and efficient!
Now THIS, is what I call a GREAT CUSTOMER SERVICE she has! ❤️“
“I had a great experience at Subway thanks to Mihil. He was extremely friendly, professional, and patient while preparing my order. He made sure everything was fresh and exactly the way I wanted it, all while keeping a positive attitude and providing excellent customer service. It’s not often you come across someone who genuinely cares about making customers feel welcome. Mihil’s hard work and attention to detail really stood out, and I’ll definitely be coming back because of the great service he provided.“
“I have been visiting this Subway restaurant for a long time, but unfortunately, my experience with one of the staff members, Muku, has been consistently disappointing. She lacks customer service skills and doesn't seem to have proper knowledge of how to prepare sandwiches or handle orders professionally.
However, today I was served by a young man working the evening shift, and he completely changed my experience. He provided excellent customer service, was polite, attentive, and went above and beyond to make sure everything was perfect. I really appreciate his effort and hope the management recognizes his great work.“
“I know this is just a subway sandwich shop, but it’s more than that. I urge you to read the whole review for this story because the people that work there are rare to find with the kind hearts they have.
I 15 minutes before walking in I had been verbally harassed by a man at Main St. Subway station and was continuing on my way home almost in tears over the anxiety come down of the interaction. I got off the 64 bus and needed somewhere to just be for a minute, I figured I would need to eat later so I turned and saw this Subway sandwich location. I had talked with the main staff there quite a few times and had a good feeling the interactions would make me feel safe again.
I walk in, it’s the owner, a man, which had me nervous at first based on my most recent interaction earlier, but he immediately smiled and said hello. I didn’t tell or say anything about what had happened earlier but he carries such a calming and welcoming vibe, immediately in the conversation I could feel my anxiety stabilize. A whole conversation was had about scorpion peppers and spicy food and by the time I paid for my sandwich, I felt a lot better.
I feel extremely grateful for having such positive interactions here, that when I was having a rough commute home, I was able to feel safe and welcomed into a space that people wouldn’t normally feel or expect to think of first as a place to take a moment. The kindness and the warmness this staff radiates makes this particular location special.
I walked home with a lot more pep in my step. It’s really nice to have community like that in this neighbourhood, thank you. I know it’s just a sandwich, but kindness is more than that. A safe space is more than that, it’s priceless 💜“
“I’m a regular customer at this Subway location, and I highly recommend it. The customer service is always excellent, the food is consistently fresh, and the portions are exactly what you’d expect from Subway standards. The staff are friendly, and the restaurant is clean and well-maintained. Definitely worth a visit!“
“I come to this subway often and usually the workers are not the most friendly, been refused bags before smh but that changed today when a very kind woman named Nusrat (Nusicat? She wrote her name on a paper but I cant make out one of the letters) was working. She’s hands down the kindest worker i’ve met at this subway, and honestly anywhere. I ordered one footlong sub but each half was different. She never seemed annoyed like the other works when I do that and even wrapped them separately without asking!! Not to mention she offered a bag too?!?!!! 11/10 employee“
“This was the single greatest subway experience I have ever had. Me and my friends were the first to order a subway subdog from this location (allegedly) and we were meant to feel like royalty with wonderful customer service and a great subdog to boot. I WILL be coming back for more subway subdogs.“
“I love coming to this location for my lunch breaks. The service quality is exceptional, the atmosphere is clean and inviting, all the employees are very polite. I highly recommend this location to any in the area looking for a quick bite to eat.“
“Amazing service every time! Mansi is super hardworking and manages everything so smoothly even during busy hours. Her hands on subs are honestly the best always fresh, perfectly made, and full of flavor. You can really see the effort and care she puts into her work. One of the main reasons I love coming to this Subway. Keep it up Mansiii! 💯🥪“
“Wonderful service! I often grab my lunch here - as soon as I approach the staff start to build my order before I even need to say anything. Always a pleasant experience visiting this subway due to the friendliness of the staff and a consistently delicious sandwich!“
“I love subway. I usually get subway once or twice a week due to COVID and I'm so grateful to have this location in close proximity to me. The staff are respectful, funny, and most importantly, fast! I usually order on the mobile app and my food is always hot and ready on time.“
“Wow, this spot is a hidden gem. Had to leave a review. Not like any other subway or spot in the area. You can tell the owners put a ton of effort in customer service and everything else. The guy working there is funny lol, gives me a chuckle every time i visit. The two ladies are very nice and take my hygiene seriously, something I don’t see in other locations. Support these guys!“
“This Subway location is my go-to whenever I pass by the street, I always stop for a meatball sub because they are so good! The place is quiet, clean, and has a nice atmosphere. Kirat is also really good and always provides great service. Definitely one of my favourite spots.“
“I recently visited Subway and had a pretty good experience. The staff was friendly, and I appreciated the variety of fresh ingredients to choose from. I opted for a turkey sandwich with lots of veggies, and it was made quickly and just how I asked. The bread was soft, and the flavors were fresh, though I would’ve liked a bit more variety in the sauces. Overall, it was a solid, quick meal—nothing extraordinary, but reliable when you're craving something fast and customizable.“
“Good subway. But I don’t like the way the napkins are served. They are wrapped into the sub. It looks cool but it’s not practical. All the sauces from the sub get spilled onto the napkin. Now your napkins are dirty and soggy with sauce. Please stop wrapping the
napkins touching the sub“
“I ordered a sub from here and it was delicious The bread was fresh and everything tasted great Kanti was really friendly and her customer service was amazing She made my order perfectly and gave such a welcoming experience Definitely coming back again“
“Had an amazing experience today.I ordered a Chicken Bacon Ranch footlong and it was made perfectly. The staff paid attention to details like spreading the sauces evenly and adding just the right amount of toppings. The place was clean, tables wiped and music playing softly in the background. Really pleasant dining experience.“
“The new Subway here is fantastic! The place is spotless, the ingredients are fresh, and the bread smells amazing as soon as you walk in. The staff are super friendly and welcoming, and they make the sandwiches just the way you want them. Service was quick even during a busy time, and everything tasted fresh and delicious“
“I had a great experience at Subway. The service was quick and friendly, and the staff made my sub exactly how I wanted it with fresh ingredients and plenty of options to choose from. The bread was soft and tasted fresh, and I liked that I could customize everything from the veggies to the sauces. The restaurant was also clean and well organized, which made the visit even better. Overall, it’s a reliable spot for a quick, tasty, and affordable meal, especially when you want something made fresh right in front of you.“
“Favourite Subway I’ve ever been to. The ingredients are always really fresh, and the place is always clean. All the employees are welcoming, but especially Kam. He goes above and beyond welcoming and chatting with you, asking repeat customers about their previous experiences and ensuring everything met their expectations. Seriously the best subway I’ve been to in the world so far, I go out of my way just to go to this Subway.“