Subway in Toronto

“I visited this location today and tried the steak and cheese. It was made to perfection. Pramish did an excellent job helping me decide what to get when I was unsure, and the service was friendly and attentive. I will definitely be visiting again!“

“Just grabbed a Nashville Chicken sub, and Pratik absolutely knocked it out of the park. He told me about the gift card and 1 free foot long offer this made me aware of the current promotions which usually I don’t see at other location. Sandwich had Perfect spice, great flavour, and everything put together with real care. His attitude and attention was friendly which made the whole experience even better. He deserves a raise .

If you want your sub done right, Pratik’s your guy!“

“I recently ordered from this branch and honestly, it was a pretty solid experience overall. A Footlong Steak & Cheese on Italian Herbs & Cheese, toasted, with all the veggies and honey mustard and garlic aoili sauce. The bread came out warm and soft, and the steak was actually well-portioned. The veggies were fresh and crisp, especially the lettuce and tomatoes, which made the sandwich taste clean and balanced.

What really stood out though was the service. The employee who helped me, Jaime, was friendly right from the start. He greeted me properly, didn’t rush the order even though there were a few people behind me, and made sure I got exactly what I wanted. He even suggested to lightly toast it a bit longer for better texture, and he was right, it made a difference.

The place itself was clean and organized.“

“I had such a great experience at Subway today, all thanks to Mahi! She was incredibly friendly, patient, and made my order perfectly. You can really tell she cares about her work and the customers. Her positive attitude honestly made my day. Subway is lucky to have someone like her—definitely coming back!“

“5 stars for the Bay Street Subway best experience ever! Staff greeted me warmly and treated me like a VIP while crafting my Veggie Patty footlong with fresh toppings. Hygiene was impeccable with spotless counters and fresh gloves, and service was lightning-fast during lunch rush. I’ll be back soon for more of this outstanding care and quality!“

“I had a very positive experience with Kritika. She provided excellent service with a professional and friendly approach. She was attentive, polite, and ensured that all my concerns were addressed clearly and efficiently. I truly appreciate the effort she put into making the process smooth and stress-free. Kritika’s dedication and customer-focused attitude reflect great professionalism, and I would highly recommend her service to others.”“

“I recently visited Subway, and it was a great experience! The restaurant was clean and well-organized, and the staff were friendly and patient while helping me customize my sub. I really liked how fresh the ingredients were — the vegetables were crisp, the bread was warm, and the meat tasted great.“

“I had a pleasant experience at Subway. I ordered the Chicken Teriyaki sandwich along with cookies, and everything tasted fresh and well prepared. The bread was soft, the fillings were generous, and the flavors were just right.

Malika was courteous and helpful throughout my visit. I also appreciated how she was managing the restaurant on her own while keeping the service smooth and organized. Overall, good food and a comfortable visit.“

“I’m usually a regular here and don’t have any problems except for last night where there was an issue I went back this morning to address it the girl who was the manager she was extremely polite and understanding I appreciate the apology from the owner as well and appreciate all the generosity fast food workers should be praised as well it’s not always a easy job“

“I really enjoyed my meal here. The restaurant was clean and well-organized, and everything looked fresh and inviting. The drink section was fully stocked with plenty of options, and the food prep area was neat and hygienic.

The sandwich was made fresh right in front of me, with a good variety of vegetables, sauces, and fillings to choose from. Ingredients like lettuce, tomatoes, cucumbers, olives, jalapeños, and sauces all looked fresh and well maintained. The staff handled the food carefully and prepared the sandwich nicely.“

“The staff is very friendly. Arsh Karthik and Mohammed are very sincere.
It’s my usual spot to grab dinner after a long day. Their footlongs are the best. Would definitely recommend to anyone who wants to have a delicious sandwich 🥪“

“This Subway location has become my favorite lunch spot. The staff remember my usual order which makes me feel valued as a customer. Everything is always clean from the counters to the drink machine. I like that they offer a good balance between taste and health. Highly recommend it to anyone who likes customizable meals.“

“Had a great experience at this Subway! The place was super clean, and the service was quick — but the highlight was Yohan, the employee who helped me. He was genuinely friendly, patient with my order, and made the sandwich exactly the way I like it.

The ingredients were fresh, the portion was perfect, and his customer service made the whole visit feel welcoming.

If you’re stopping by this Subway, hope you get served by Yohan — he’ll make your day and your sandwich better!“

“Great experience at this Subway! The restaurant is clean and welcoming, and the sandwiches are always fresh and delicious. A big thank you to Rahul for making them perfectly and for the friendly, professional service. I’ll definitely be back!“

“I've been eating at this Subway location for years. I've always found the staff super friendly and professional. It's my go-to location in the Midtown area (I have 3-4 to choose from) . Shout out to Bahar and Hemanth who are really pleasant and always serve with a smile. Also my sandwich comes out exactly as I want it when I order via the app. Keep up the good work y'all.“

“Wow what a services. The best service ever. Place is clean and well maintained. When you choose subway you know exactly what to expect. A sandwich . But this visit is with a smile nice chat. That change everything. And believe me I’m not the top model sexy lady. I was wearing a sweatshirt and jeans. Normal crazy day in earth, I got hungry stop in this subway, and I got the best costumer service, the best sandwich, and a great chat, thanks Andy son, I’m absolutely coming back
As the logo say always fresh yes! super big parking lots“

“Austin,
provides excellent service at Subway. He is very friendly, hardworking, and always makes sure customers are satisfied. He works quickly but still pays attention to details. Every time I visit, he gives a great experience. Highly recommended!“

“Kanta serves me every single night at 11:45am and always serves me with the biggest smile and she always plates my same order every night with so much love!! I come in only for a salad but she really makes my night and i look forward to my salad as much as i do because of her :))“

“Posting this review a bit late. I visited on the night of October 24th, and both the service and food were excellent. The staff member who served me, Sahil (if I’m not mistaken), was very attentive. He treated me kindly and customized my sandwich exactly to my preferences.“

“Nevil is the best, he always makes good food and is very fun and cool to talk to. But the manger I think his name is naveed is very rude and frustrating. I hate seeing naveed in the store, all my friends hate naveed and their right but nevil is very good.“

“Every visit to Subway feels like a mini treat. The food is fresh, affordable and healthy compared to other fast-food options. I appreciate the effort the staff put into making sure each sub looks great. Their cookies are also underrated soft, warm and so good with a drink. Love coming here for lunch.“

“Really smooth and pleasant visit at Subway today. Swet was amazing—welcoming, efficient, and paid great attention to detail while making my order. It’s always nice to be helped by someone so kind and professional. Definitely appreciated the great service!“

“had the Steak & Cheese sub and honestly it was one of the best I’ve had in a while. The meat was cooked perfectly and the veggies added a nice crunch. The staff were polite and worked fast even though the store was busy. The overall cleanliness and positive energy made the experience even better.“

“It was a nice experience overall. The veggies were in a regular amount; I asked for a couple extra but the request wasn’t fully followed. Still, the sub tasted good. They’re light on the sauce, so it’s a great spot for anyone who prefers their sandwich without too much sauce.“

“I had a really great experience. The staffs were really nice and friendly, making sure my order was exactly how I wanted it. There were plenty of fresh toppings. The old lady at the store was very sweet. She also offered me a free cookie because I mentioned that I was having a bad day.“

“Updated Review – 4⭐️

A few months ago, I visited this Subway around 8:05 AM, expecting it to be open and ready for service as advertised (8:00 AM). Unfortunately, at that time, the staff was still cleaning, and I was asked to wait 15 minutes before placing an order. The toaster also needed another 10 minutes to heat up. It felt like the store wasn’t genuinely ready for customers, and I left quite disappointed.

Based on that experience, I left a critical review and didn’t intend to return.

However, I happened to stop by again recently—and to my surprise, the experience was noticeably better. The young woman at the counter—who I realized was the same person from last time—recognized me instantly. She took the initiative to call her manager without me saying a word. That gesture caught me off guard, in a good way. Honestly, I felt a little bad afterward because she clearly remembered the situation and wanted to make things right.

The manager came out, kindly asked if everything was okay now, and mentioned he had seen my review. He explained that it does take some time to get things up and running in the morning. While I still believe an 8 AM opening should mean being fully ready by that time, I genuinely appreciated their effort to acknowledge the feedback and follow up in person.

Also, credit where it’s due: the staff member who makes the subs was not only proactive and professional—but I’ll admit—she’s also pretty cute lol 😊

Thanks to that thoughtful gesture and the improved service, I’m updating my rating to 4 stars. It’s not just about getting it right, but also about how you handle things when they go wrong—and this team handled it well.“

“Dhruvil makes the sandwiches my kids love, making them eat veggies is no joke. The way this gentleman makes them tastier with the blend of sauces and veggies. My kids just love it. Tip this guy heavy coz he makes you feel valued and appreciated with the choices of toppings n stuff.“

“Today was the first day I met the woman at the counter. She was super sweet and pleasantly welcomed me when I walked in. She had such a friendly aura and it was very refreshing! I come to this location fairly regularly and the service is always good but she elevated my experience today. The sandwiches were delicious and the cookies were freshly baked! I never get them this fresh, lol.

I was pleasantly surprised to find out she was the owner. Great attitude and an exemplary business owner. Thank you for keeping your location to the standard you because there are a few other locations in the area and needless to say, they lack severely.“

“I had a really nice experience at Subway. The food was fresh, tasty, and made exactly the way I like it. The bread was soft, the veggies were crisp, and everything tasted so good together. The staff were also friendly and quick. I’ll definitely come back again!“

“This place would be one of the better subway locations, I often find myself ordering a crispy chicken bacon ricebowl with double meat and every time I tend to have a good interaction with the employees. The people working here on June 6th at 5:29pm in the afternoon shift were super kind. I forgot to mention that I wanted rice and they added it without any issue. They were very welcoming and provided a genuinely good customer service experience“

“I had a great experience at this Subway location. The store was clean, the staff was friendly and helpful, and my sandwich was made fresh just the way I like it. Service was quick and the quality of food was really good. I would definitely recommend this place for a fast and tasty meal.“

“Enjoying service from Ajit every time i visit. They ensure the utensils are cleaned after every order. They understand everyone dietary restrictions and personalize the experience. They make sure the Halal options are cleaned and not cross contaminated.“

“It's an amazing restaurant, the staff is very helpful, The atmosphere is very charming, food quality is excellent, the service was very nice

Vegetarian options: I had a tandoori spiced mozza, and it was very delicious.“

“This is hands down the best Subway I’ve been to. The owner is incredibly friendly and goes out of their way to make every customer feel welcome, and the staff are just as great. They even remember my usual order, which really shows how much they care about regular customers. I stop by here a few times a week and the food is always spot on.“

“Clean and friendly staff the person fulfilling my order was very nice the manager was sort of rude to him but made our order perfectly. Really appreciate the patience he had with us when we could not decided on what was wanted on our sandwich“

“The Moment I've walked in to this restaurant, I've been immediately greeted By one of the employers, Meshwa, I loved her positive and jolly energy, she was also professional, fast and efficient!
Now THIS, is what I call a GREAT CUSTOMER SERVICE she has! ❤️“

“Came here right after walking out of the Queen Street location due to that one serving rotten food. This one had lots of light and was a pretty standard experience at Subway taste-wise, which is a good thing! The employees were nice too, which is an added bonus. I live between this location and the Queen Street location and I will always come back to this one when craving Subway.“

“One of the best subways Ive ever been to!!! it was one of my first times being there and the guy behind the counter was so nice, not to mention the steak’n’bacon was delicious, and I also suggest their teriyaki bowl it’s so good. Overall best experience I could get from a subway! 😁“

“I come to this subway often and usually the workers are not the most friendly, been refused bags before smh but that changed today when a very kind woman named Nusrat (Nusicat? She wrote her name on a paper but I cant make out one of the letters) was working. She’s hands down the kindest worker i’ve met at this subway, and honestly anywhere. I ordered one footlong sub but each half was different. She never seemed annoyed like the other works when I do that and even wrapped them separately without asking!! Not to mention she offered a bag too?!?!!! 11/10 employee“

“I recently visited Subway and had a pretty good experience. The staff was friendly, and I appreciated the variety of fresh ingredients to choose from. I opted for a turkey sandwich with lots of veggies, and it was made quickly and just how I asked. The bread was soft, and the flavors were fresh, though I would’ve liked a bit more variety in the sauces. Overall, it was a solid, quick meal—nothing extraordinary, but reliable when you're craving something fast and customizable.“

“Went to this subway Oct 24th 2025 at around 2:30am, the worker there had just dealt with someone who had completely trashed their store, and he still very kindly made all of our orders despite the scary situation he was put in and was left to clean up the mess, he was the only one working tonight and I hope the rest of his shift was safe and pleasant. Thank you for the subs!“

“Thank you, Aafrin, for the amazing customer service.
You prepared my order with so much care, attention, and a great attitude. Everything was fresh, perfectly made. Your friendly behavior and professionalism truly made my experience even better.
It’s employees like you who make customers want to come back again. Keep up the excellent work!
May God bless you with happiness, success, and peace always.“

“Best Subway experience at 161 Bay St – Concourse Level!

I had the Tuna Footlong today, and it was incredibly fresh, delicious, and made just right. I’ve tried Subway at different spots, but this location really stands out for quality.

Huge shoutout to the young lady who made my sandwich — she was super professional, friendly, and gave amazing customer service. You can tell she takes pride in what she does. Definitely my go-to Subway.

Can’t wait until they bring a halal menu to this location — it would make it even better!“

“I visited just after midnight to grab a sub, and the only staff member working was a young woman named Mansi. She was soft‑spoken, kind, and handled the late‑night shift on her own with impressive professionalism. I want to acknowledge the respect she deserves for managing the store so well at that hour. Five stars for her excellent service!!“

“I loved coming to this subway, Sandwich Artist Hiral always greets nicely, food is always ready with no delays. Taste and accuracy of order is always perfect. Wishing a bright future to Hiral.

Vegetarian options: Vegetarian Food options are available.“

“I love subway. I usually get subway once or twice a week due to COVID and I'm so grateful to have this location in close proximity to me. The staff are respectful, funny, and most importantly, fast! I usually order on the mobile app and my food is always hot and ready on time.“

“Planning to watch a ballgame at the Dome, we decided to have a quick meal in the food court at 200 Wellington Street, thereby avoiding the longlineups at the concessions inside the ballpark. I had a foot-long tuna salad sub, which, enhanced with cheese and various vegetables, was very tasty. A good choice.“

“The Cleanest Subway in Toronto – Thanks to Darsh
Visited this Cabbagetown Subway and was genuinely stunned—not by the food (which was great), but by the immaculate environment. The entire place sparkled. Floors so clean you could eat off them. Zero odour. Everything perfectly arranged and shining.

I asked the staff who was responsible—and his name is Darsh. He had just finished mopping, and you could tell this wasn’t just a job to him. It was care. It was pride.

Darsh is the kind of person who restores your faith in customer service. This location should be a training ground for how food establishments ought to be run.

Clean. Respectful. Human.

Ask for Darsh. He deserves a raise—and recognition“

“Had an amazing experience today.I ordered a Chicken Bacon Ranch footlong and it was made perfectly. The staff paid attention to details like spreading the sauces evenly and adding just the right amount of toppings. The place was clean, tables wiped and music playing softly in the background. Really pleasant dining experience.“