“Had to place a large corporate catering order and honestly, the whole experience was refreshingly smooth... despite Uber throwing a wrench in things by canceling last minute.
What stood out? The owner called me the day before just to give me a heads-up and had already planned for backup arrangements in case something went sideways. Sure enough, Uber canceled, but it didn't matter, everything was already in place. Food was ready for pickup on time, staff was informed.
The owner also called back to confirm details when there was any ambiguity in the order. That kind of follow through is rare. He clearly cares about getting it right, not just getting it done.
I know it's Subway. not exactly glamorous, but the customer service here is genuinely something else. If you're planning a big group or catering order, ask to speak directly with the owner. You won't regret it.
Uber, on the other hand… disappointing that you can schedule an order charge in advance and have it canceled last minute. But that's a separate conversation.
This place earned a loyal returning customer. Highly recommend.“
“Visited Subway with my coworker and had a great experience! The staff were so friendly and welcoming, and the food was fresh and delicious. It made for a really enjoyable lunch break. Thank you so much team, we’ll definitely be back! <3“
“I had an amazing experience at Subway thanks to Isha's exceptional service! She was friendly, professional, and paid great attention to detail while preparing my order. She went above and beyond to ensure everything was perfect and made the entire process quick and pleasant. I would highly recommend visiting this location. Great job!👏“
“This place has become a regular part of our breakfast routine, especially on those relaxed mornings when we want to start the day with good food and a welcoming atmosphere. Every visit has been consistently enjoyable, and a big reason for that is the outstanding service provided by Sweta.
Sweta is truly exceptional at what she does. Whether she is serving customers or carefully crafting sandwiches, she always does it with professionalism, efficiency, and a genuine smile. From the moment you walk in, she makes you feel welcomed and valued. She takes the time to listen to customer preferences, answers questions patiently, and ensures that every order is prepared exactly as requested.
What stands out the most is her positive attitude and hospitality. In today’s fast-paced world, it is rare to come across someone who consistently delivers such warm and attentive customer service. She treats every customer with kindness and respect, creating an experience that goes far beyond simply ordering breakfast. Her friendly personality and dedication to customer satisfaction make a noticeable difference and keep us coming back.
The food is always fresh, delicious, and prepared with care, and the overall environment is clean, comfortable, and inviting. It is the kind of place where you can sit back, enjoy your meal, and feel appreciated as a customer.
A special thank you to Sweta for making every visit a pleasant one. Her commitment to excellent service is a true asset to this establishment. I highly recommend this place to anyone looking for a great breakfast, quality food, and customer service that genuinely stands out. Five stars well deserved! ⭐⭐⭐⭐⭐“
“Great service from Anmol today (July 9 around 1:30 p.m.)! As a vegetarian, I really appreciated that she changed her gloves before preparing my sandwich (to prepare vegetarian food), which showed great attention to customer preferences. She was friendly, professional, and did a great job. Thank you for the excellent service!“
“We went to the Bristol location of subway, we met an employee named Kush who was very nice and give us good service. He was also very sweet and humble. We should always encourage employees to be like him. All the very best for his future. From Rosy.“
“a bit busy when we got there for a late lunch. notwithstanding, service was excellent -- fast and friendly. subs and cookies were great as well. small dining area was kept tidy. clean washrooms. won't mind visiting this location again the next time out.“
“Love coming to this Subway! The staff are always so friendly and welcoming, and the service is super fast. My sandwiches are always made fresh and taste great. Thanks to the team for always making each visit a pleasant one. Keep up the awesome work!“
“I came around 1:00 PM today. Unfortunately, I don’t know the employee’s name, but she made an amazing sub. I’ve tried subs from many places, and this was honestly one of the best I’ve had. Thank you for the great service and delicious food“
“I visited Subway on Thursday, 23 April at around 3:30 PM, and I had a commendable experience. The employee, Shivani, helped me with my sandwich, and it was really delicious. She was very kind-hearted, friendly, and provided excellent service. Highly commendable the store for such a pleasant experience.“
“I grabbed a salad from this location on May 26, 2026, between 2 PM and 3 PM, and wanted to share some compliments. The female employee with the distinct eyelashes who served me was absolutely wonderful. She was incredibly well-spoken, sweet, and made a top-notch salad! I didn't catch her name, but her excellent service and charming personality really made my day.wish someone who knows her would drop her name here in the replies“
“I recently had a footlong at Subway and the experience was really good. The sandwich was fresh and tasted great, exactly how I wanted it. Amanda, who served me, was very kind, friendly, and patient throughout the order. She helped me choose everything and made the whole process smooth and pleasant. Overall, it was a great experience, and I would definitely visit again.“
“New employee today that actually put a decent amount of chicken and asked about my preferences.
No offence to previous, but id stopped going because amount of chicken was quite negligible and I wasn't given a chance to say what I want, eg Cheddar rather than processed cheese
Hopefully that's a change for the better“
“I visited Subway recently and wanted to especially appreciate Manan, who was working at the counter all by himself during a very busy time with a long queue of customers. Despite handling everything alone, he stayed calm, polite, and hardworking throughout. He was putting in extra effort to make sure every order was correct and was trying his best to help every customer patiently.
I even asked for his name specifically so I could leave this review because his kindness and dedication truly stood out. Employees like him make the customer experience so much better. Really appreciate all his hard work!“
“I had an absolutely amazing experience this evening. After a long day at work and a long commute, I decided to stop in at this Subway. Chris went out of his way to make sure I got the proper ingredients and toppings as well as dressing. He also explained what bowls they offered and how they each offered different ingredients and combinations. Chris was friendly, helpful and attentive. I also had the pleasure of meeting the managers and the owner. Very professional, courteous and welcoming. I will certainly be returning. The portions are amazing and I am really enjoying my bowl. Thank you so much Subway! Happy New Year!“
“I had a great experience at this Subway location! The staff were friendly, patient, and made my sub exactly how I wanted fresh ingredients, perfectly toasted bread, and great portioning. The place was clean and well-organized, and everything looked fresh and inviting. You can really tell they take pride in their service here. Definitely my go to Subway from now on!“
“I went for lunch today it was a big location lots of seating also the ladies noticed me on arrival and addressed me even though there was a super tiny wait but I appreciated it!
My order was perfected after we had to remove a sauce that wasn’t what I wanted but I was given a free drink too and that’s why I knew she cared for my experience and I told her I would leave a 5 star review!
She was also caring about my taste preferences even though I could have sucked it up, but I knew I wouldn’t like the bbq sauce added and it was an accident that was owned up to on their part and I kept the sub just had it modified it bit with the removal of as much as possible to help the restaurant too. They did offer to remake it from scratch but I felt bad (and for me personally I was ok with the food). As long as that sauce was removed lol. I really appreciated the offer, this is real service and I had a choice here. Ty so much I wish you the best 🩷🩷“
“Stands out for its exceptionally fresh ingredients compared to other Subway locations. The vegetables are crisp, the bread is always soft and freshly baked, and the overall cleanliness of the store enhances the dining experience. The staff (tamanna) is attentive and ensures that each sandwich is made to order with care. It's a top choice for a quick, fresh meal.“
“I've been to this spot twice, once at 1 AM and again today at 11:15 AM, and both times the customer service and food were amazing, plus the store was super clean. The girl working the morning shift today, July 12th, said the owners are great and she's happy to work there. Thanks, owners, for keeping your employees happy—it really pays off for your business. I'll definitely be back!“
“I had a great experience at this Subway. The sub was delicious, and the worker was incredibly kind and friendly. She was the only one there when I went around 10:30 p.m., handling a lot of orders on her own, yet she still stayed patient and welcoming the entire time. Her positive attitude really stood out and made the visit even better.“
“The place is very good🤙🏽 Me and my friends come after school almost everyday and the worker there is always on her toes like lamine yamal in training and always working hard 😓 she always is very nice to us and doesn’t treat us with attitude like the other places in the plaza do. Please come by around like 3:00 a little before or after and show the lady working some love 😁🤙🏽💤“
“The menu at the Subway located at 2136 Burnhamthorpe Rd W in Mississauga features a wide selection of sandwiches, rice bowls, snackwiches, breakfast options, and sides. This location is open 24 hours a day, 7 days a week, making the entire menu available for late-night or early-morning cravings.
Subway is located at 2136 Burnhamthorpe Rd. West, Mississauga, Ontario, Canada.“
“1 had a great experience at Subway, thanks to Parul! She was very friendly, professional, and made my sandwich exactly the way I wanted it. The ingredients were fresh, the place was clean, and she made sure everything was done quickly and with care. You can tell she really cares about the customers. I’ll definitely be coming back. Thank you, Parul.“
“Came over after Biryani Master told me I had to wait 25 mins for food. Either way I was pleasantly surprised to see how fast my sub was prepared by the lady behind the counter. She was very efficient and I even told her how much I appreciated her attention to detail. Even though Subways been around for a long time, these days with service lacking in most places, I really appreciated actually seeing someone take pride in their work. Sorry I wish I had taken the lady's name but kudos to her“
“Had an amazing experience at this location today! I came in around 12:30 PM for a sandwich and was in and out within a minute. c, the sandwich was clean made quickly, and the service was excellent. The staff member was very kind and welcoming. I'll definitely be coming back again. Thank you for the great service“
“The best subway I’ve been too, I always get my subs here on
my lunch breaks they always have fresh ingredients the customer service is always great Lavleen is an awesome employee here he always greets me with a smile and ask me how’s my day is going and he makes the best sub I recommend this place 10/10 food and 10/10 customer service“
“The person running the place on most days is very friendly. The food is good.
What stands out to me the most is that the person who prepared the order (I believe the owner) gave us plenty of extra veggies (jalapeños and olives) like we had requested in our online order. This is in stark contrast to many of the other subway restaurants that I have visited where getting an adequate amount of veggies on your sandwich or on the side can be difficult or even not possible. That is why this will be my go-to subway in the area from now on.
Biggest problem in my opinion is that the hours are a bit short. Closes way too early for me because I will usually want to go at nighttime, around midnight.“
“I had a bad experience with subway a few months ago at a different location, so today I felt like I was rolling the dice. But this is the best sub I’ve had from a subway in my entire life. Man working has glasses and a beard, I didn’t catch his name but please thank him for how great he is at his job. Thankyou. This location has restored my faith in subway!“
“I visited Subway today and ordered three sandwiches. I wanted to share a quick note of appreciation for “Kiran”, who assisted me. Even though I had a multiple-sandwich order, she prepared everything with great patience and care. I really appreciate her helpful attitude and excellent service. Thank you, Kiran!“
““Every day, a group of 5 to 6 of us come to this Subway for lunch. There is only one girl working here; no one else does any work. The girl who works here is very hardworking—she always tries her best, gives everyone a good deal, and provides great customer service. But we always need two people here, and she is working alone. A lot of customers don’t have time to wait for their food. We have a short lunch break, and we need to buy and eat quickly. But I don’t understand why the owner doesn’t hire a second person here.”“
“I visited this Subway location last evening and had a tuna sandwich. Despite the store being extremely busy and only one employee managing everything, she provided excellent service with a smile. Her efficiency and positive attitude made the experience enjoyable.“
“We had not been to this chain restaurant in some time, so we were said to hear that they don't carry gluten-free buns anymore. However, the staff person could not have been more pleasant and helpful, helping me choose a bowl that was safe for me. She was so friendly and kind!“
“I ordered food prepared by Simran, and I must say it was amazing! Everything tasted fresh, flavorful, and perfectly cooked. You can really tell she puts her heart into her cooking — the presentation, aroma, and taste were all spot on. It felt like a homemade meal made with love.
Highly recommend trying her food if you haven’t already. Great quality, great taste, and a wonderful experience overall. Keep up the awesome work, Simran! 👏🍴“
“Had a really hard time redeeming an advertised deal and wasted a good amount of my time! However, workers were very helpful! Thanks Pawan!!!!
PS: subway corporate should really fix their app before publishing offers that DO NOT work. Horrible system!“
“Sukhveer and Neha are amazing. I'm a regular customer at this Subway, and they always greet me with a smile and provide great service. They are friendly, fast, and make sure every order is prepared properly. Their positive attitude keeps me coming back. Keep up the great work!“
“This store is always very clean. As a past franchisee, it drives me crazy when I go into stores when they aren't in the middle of the lunch rush and staff are doing prep and the tables are dirty. This store never disappoints!! I drove past 2 other stores to buy lunch at this one!!“
“I work at an aesthetic clinic off Southdown Road and have stopped by this Subway location several times for lunch as it's close by. The restaurant is always pristine and spotless, but what truly sets this location apart is the staff.
Zareen is incredibly welcoming, and the entire team is consistently friendly, upbeat, and genuinely happy to be there. My sandwich is always made with care and great attention to detail, which I truly appreciate
This is hands down the best Subway location I’ve ever been to. Excellent food, outstanding service, and an amazing team—highly recommend ✨“
“I ordered a pickup from the uber app. I went little bit earlier then the pick up time and obviously my order wasn’t ready. The lady who was working at that time asked me about my order and when i told her that i am bit early, she politely answered me that no worries i will prepare your order.She prepared order infront of me. And trust me she prepared a best subway for me. Very nice customer service.I ordered vegetarian subway with veggie patties. All vegetables and sauces were in perfect amount. It was so delicious.I will definitely visit this place again.“
“Yesterday i went to have a veggie patty sub. There was a girl who’s name was Komal and she greet me very well and made my sandwich with a smile even there was a rush of customers and she was there by herself. I really like the sub it was very good. Must visit this place and have sandwich from her“
“I would like to especially appreciate the Indian girl, who is cool & efficient .Placed an order online for pickup & it was waiting for me & made exactly like I wanted. Forced me to go back the next day for the same Meatball S/W. Keep it up. Will be back for more.“
“A regular Subway restaurant at a perfect spot. The restaurant is overlooking the international arrivals area at Terminal 1 of the Pearson Airport. Service was fast and staff polite. The place could have been a bit cleaner but, given the location and the traffic it gets, a bit of messiness can be expected.“
“I visited in the morning to buy lunch for my kids. I ordered a large Subway sandwich and planned to split it at home, but when I mentioned it was for my kids, the staff kindly cut it in half and even packed each portion separately. It must have been extra work, but I really appreciated the thoughtful service. My kids said it was delicious and enjoyed it a lot. Thank you—I’ll definitely be coming back again.“
“I went to this Subway recently and it was good. The sandwich was made properly, ingredients looked fresh, and everything tasted as expected. It was a straightforward experience, exactly what you expect from Subway.
They had some promotions available, which were nice, though nothing too special. The place was clean and the service was fine, staff were polite and prepared the order without any issues.“
“Our flight arrived after midnight and we stopped here on our way out of the terminal for some food. We were pretty hungry due to the length of our flight and no in flight food (COVID). The young man working night shift here really had no cares to give. It was highly entertaining watching him throw the cheese and meat onto the sub with no care BUT... this was honestly the tastiest sub from Subway that I have had. Maybe he's onto something.....“
“I had a great time eating here. Five friends and I came in, and they gave us more meat than usual. The manager even gave us all a free cookie, which was really nice. The whole place had great vibes. I wish it were a little cheaper, but you can’t really complain, especially in this economy.“
“When my card declined, the worker offered to lower the price, and when it still declined after that, he allowed me to go back home to get cash to buy it. When I got back he offered to reheat my sandwich (I said no, but it was a good gesture), and gave me a free cookie after I tried to tip him. Overall a good experience“
“It was later in the evening and I just stopped by for a quick steak and cheese salad bowl. It was good but somehow it seems like the salads have less and less toppings for the money. It was tasty but seemed like not enough. This isn't just this location but an observation across all Subway's lately. The salad was fresh though and I enjoyed it nonetheless. The restaurant was clean and since it was later it was quiet.“
“Awesome customer service, I ordered at the wrong subway, I was okay to pay for it again to order here, they asked me to call the other subway but didn’t had cellular service so they called them on my behalf and got one of the employees to bring me my order from the other sub. Keep it up guys“
“I went there today afternoon. It was Pardeep who helped me with the order. She was very patient and helpful. I wanted the wraps on a platter and she had taken an extra step to help me on that situation. I really value your service and patience that you showed today.
Thank you so much Pardeep for making my day.“
“I had a great experience at Subway today. The restaurant was clean, the food was fresh, and the service was excellent. A special thanks to Riya for her friendly attitude, professionalism, and attention to detail while preparing my order. She made the experience enjoyable and ensured everything was made exactly as requested. Outstanding customer service like hers is truly appreciated. Keep up the great work, Riya!“