“Had to place a large corporate catering order and honestly, the whole experience was refreshingly smooth... despite Uber throwing a wrench in things by canceling last minute.
What stood out? The owner called me the day before just to give me a heads-up and had already planned for backup arrangements in case something went sideways. Sure enough, Uber canceled, but it didn't matter, everything was already in place. Food was ready for pickup on time, staff was informed.
The owner also called back to confirm details when there was any ambiguity in the order. That kind of follow through is rare. He clearly cares about getting it right, not just getting it done.
I know it's Subway. not exactly glamorous, but the customer service here is genuinely something else. If you're planning a big group or catering order, ask to speak directly with the owner. You won't regret it.
Uber, on the other hand… disappointing that you can schedule an order charge in advance and have it canceled last minute. But that's a separate conversation.
This place earned a loyal returning customer. Highly recommend.“
“Best Subway location in Mississauga / Erin Mills area! I visited the Woodchester Mall location on Dundas. Aman was at the counter, she was super friendly, fast and made my sandwich exactly how I wanted - fresh and loaded. Great customer service even though it was busy. Definitely my go-to sandwich shop. Highly recommend this location and ask for Aman!“
“Isha made the best sandwich and she attended us really well. Very genuine and nice girl. We need more people like her. The place was really nice, neat and clean. She was really helpful in giving suggestions too and also cooperative to modifications.“
“This place has become a regular part of our breakfast routine, especially on those relaxed mornings when we want to start the day with good food and a welcoming atmosphere. Every visit has been consistently enjoyable, and a big reason for that is the outstanding service provided by Sweta.
Sweta is truly exceptional at what she does. Whether she is serving customers or carefully crafting sandwiches, she always does it with professionalism, efficiency, and a genuine smile. From the moment you walk in, she makes you feel welcomed and valued. She takes the time to listen to customer preferences, answers questions patiently, and ensures that every order is prepared exactly as requested.
What stands out the most is her positive attitude and hospitality. In today’s fast-paced world, it is rare to come across someone who consistently delivers such warm and attentive customer service. She treats every customer with kindness and respect, creating an experience that goes far beyond simply ordering breakfast. Her friendly personality and dedication to customer satisfaction make a noticeable difference and keep us coming back.
The food is always fresh, delicious, and prepared with care, and the overall environment is clean, comfortable, and inviting. It is the kind of place where you can sit back, enjoy your meal, and feel appreciated as a customer.
A special thank you to Sweta for making every visit a pleasant one. Her commitment to excellent service is a true asset to this establishment. I highly recommend this place to anyone looking for a great breakfast, quality food, and customer service that genuinely stands out. Five stars well deserved! ⭐⭐⭐⭐⭐“
“The best subway i ever had because randeep( who was making it, made sure the bread was fresh ) she was absolutely helpful and great person, i loved the fast service and vegetables were fresh.
Must try at this branch and best customer service experience
Thank you“
“We went to the Bristol location of subway, we met an employee named Kush who was very nice and give us good service. He was also very sweet and humble. We should always encourage employees to be like him. All the very best for his future. From Rosy.“
“a bit busy when we got there for a late lunch. notwithstanding, service was excellent -- fast and friendly. subs and cookies were great as well. small dining area was kept tidy. clean washrooms. won't mind visiting this location again the next time out.“
“Amazing service and such a wonderful staff! Everyone was very friendly, polite, and welcoming. Special thanks to palak for being so nice and professional. She was extremely kind, communicated very well, and made the whole experience even better. Really appreciate the great service and hospitality. Highly recommended! ⭐⭐⭐⭐“
“I came around 1:00 PM today. Unfortunately, I don’t know the employee’s name, but she made an amazing sub. I’ve tried subs from many places, and this was honestly one of the best I’ve had. Thank you for the great service and delicious food“
“I recently had a footlong at Subway and the experience was really good. The sandwich was fresh and tasted great, exactly how I wanted it. Amanda, who served me, was very kind, friendly, and patient throughout the order. She helped me choose everything and made the whole process smooth and pleasant. Overall, it was a great experience, and I would definitely visit again.“
“I visited Subway on Thursday, 23 April at around 3:30 PM, and I had a commendable experience. The employee, Shivani, helped me with my sandwich, and it was really delicious. She was very kind-hearted, friendly, and provided excellent service. Highly commendable the store for such a pleasant experience.“
“I grabbed a salad from this location on May 26, 2026, between 2 PM and 3 PM, and wanted to share some compliments. The female employee with the distinct eyelashes who served me was absolutely wonderful. She was incredibly well-spoken, sweet, and made a top-notch salad! I didn't catch her name, but her excellent service and charming personality really made my day.wish someone who knows her would drop her name here in the replies“
“Very friendly service. I’ve been coming here a while and the workers know my order without me even having to tell them. Exceptional quality food and service every single time. Always up for a conversation as well. Best subway in Mississauga!“
“This is the second time I go here. I went there to get a teriyaki chicken sub. The gentleman that helped me, his name is Meet, did a great job in building my sub while also creating a comfortable setting by making conversation and having reactive and engaging questions. All the best him and his life goals which he happily and proudly shared with me 😊 Thank you Meet“
“Manish was very professional & polite & joyful to talk to & made my sandwiches with love
Clean environment & freshly served
Very comfortable customer service 👌
Promotion for Her or Raise for sure !!
OR else I will hire her 😃 ( jks)
Thanks guys
Keep up great work
Thank you Subway Team
Allan“
“Huge shoutout to Tamana at this Subway location! She went completely above and beyond during my visit. Even with a line forming, she was incredibly patient, friendly, and took real care making my sandwich instead of just rushing it through. The veggies were fresh, the bread was warm, and her customer service was hands down the best I’ve experienced here in a long time. People like Tamana make all the difference, give that woman a raise! Will definitely be back.“
“I went for lunch today it was a big location lots of seating also the ladies noticed me on arrival and addressed me even though there was a super tiny wait but I appreciated it!
My order was perfected after we had to remove a sauce that wasn’t what I wanted but I was given a free drink too and that’s why I knew she cared for my experience and I told her I would leave a 5 star review!
She was also caring about my taste preferences even though I could have sucked it up, but I knew I wouldn’t like the bbq sauce added and it was an accident that was owned up to on their part and I kept the sub just had it modified it bit with the removal of as much as possible to help the restaurant too. They did offer to remake it from scratch but I felt bad (and for me personally I was ok with the food). As long as that sauce was removed lol. I really appreciated the offer, this is real service and I had a choice here. Ty so much I wish you the best 🩷🩷“
“I work at an aesthetic clinic off Southdown Road and have stopped by this Subway location several times for lunch as it's close by. The restaurant is always pristine and spotless, but what truly sets this location apart is the staff.
Zareen is incredibly welcoming, and the entire team is consistently friendly, upbeat, and genuinely happy to be there. My sandwich is always made with care and great attention to detail, which I truly appreciate
This is hands down the best Subway location I’ve ever been to. Excellent food, outstanding service, and an amazing team—highly recommend ✨“
“I had a great experience at this Subway. The sub was delicious, and the worker was incredibly kind and friendly. She was the only one there when I went around 10:30 p.m., handling a lot of orders on her own, yet she still stayed patient and welcoming the entire time. Her positive attitude really stood out and made the visit even better.“
“Had a great experience at Subway! Kashyap provided excellent customer service, was friendly, professional, and made sure my order was prepared exactly the way I wanted. The food was fresh, the service was quick, and the overall experience was excellent. Highly recommend this Subway, especially for the great service from Kashyap!“
“We had not been to this chain restaurant in some time, so we were said to hear that they don't carry gluten-free buns anymore. However, the staff person could not have been more pleasant and helpful, helping me choose a bowl that was safe for me. She was so friendly and kind!“
“I had a great experience here, and I want to give a special shoutout to Pavan! She always makes my Veggie Delite, and she is amazing. She consistently goes out of her way to make sure her gloves and knife are completely clean before preparing my food, which I really appreciate as a vegetarian. Excellent service and attention to detail!“
“I visited Subway recently and wanted to especially appreciate Manan, who was working at the counter all by himself during a very busy time with a long queue of customers. Despite handling everything alone, he stayed calm, polite, and hardworking throughout. He was putting in extra effort to make sure every order was correct and was trying his best to help every customer patiently.
I even asked for his name specifically so I could leave this review because his kindness and dedication truly stood out. Employees like him make the customer experience so much better. Really appreciate all his hard work!“
“I would like to especially appreciate the Indian girl, who is cool & efficient .Placed an order online for pickup & it was waiting for me & made exactly like I wanted. Forced me to go back the next day for the same Meatball S/W. Keep it up. Will be back for more.“
“The menu at the Subway located at 2136 Burnhamthorpe Rd W in Mississauga features a wide selection of sandwiches, rice bowls, snackwiches, breakfast options, and sides. This location is open 24 hours a day, 7 days a week, making the entire menu available for late-night or early-morning cravings.
Subway is located at 2136 Burnhamthorpe Rd. West, Mississauga, Ontario, Canada.“
“Yesterday i went to have a veggie patty sub. There was a girl who’s name was Komal and she greet me very well and made my sandwich with a smile even there was a rush of customers and she was there by herself. I really like the sub it was very good. Must visit this place and have sandwich from her“
“I had a great experience at this Subway location! The staff were friendly, patient, and made my sub exactly how I wanted fresh ingredients, perfectly toasted bread, and great portioning. The place was clean and well-organized, and everything looked fresh and inviting. You can really tell they take pride in their service here. Definitely my go to Subway from now on!“
“This store is always very clean. As a past franchisee, it drives me crazy when I go into stores when they aren't in the middle of the lunch rush and staff are doing prep and the tables are dirty. This store never disappoints!! I drove past 2 other stores to buy lunch at this one!!“
“The place is very good🤙🏽 Me and my friends come after school almost everyday and the worker there is always on her toes like lamine yamal in training and always working hard 😓 she always is very nice to us and doesn’t treat us with attitude like the other places in the plaza do. Please come by around like 3:00 a little before or after and show the lady working some love 😁🤙🏽💤“
“Sukhveer and Neha are amazing. I'm a regular customer at this Subway, and they always greet me with a smile and provide great service. They are friendly, fast, and make sure every order is prepared properly. Their positive attitude keeps me coming back. Keep up the great work!“
“chill place and nice workers. I always get veggie sandwich and when the workers are helping they are very polite and there’s very nice guy his name is Jarinder he is very helpful, fast and and always smiling. Each time I go makes the experience very pleasant“
“1 had a great experience at Subway, thanks to Parul! She was very friendly, professional, and made my sandwich exactly the way I wanted it. The ingredients were fresh, the place was clean, and she made sure everything was done quickly and with care. You can tell she really cares about the customers. I’ll definitely be coming back. Thank you, Parul.“
“I ordered food prepared by Simran, and I must say it was amazing! Everything tasted fresh, flavorful, and perfectly cooked. You can really tell she puts her heart into her cooking — the presentation, aroma, and taste were all spot on. It felt like a homemade meal made with love.
Highly recommend trying her food if you haven’t already. Great quality, great taste, and a wonderful experience overall. Keep up the awesome work, Simran! 👏🍴“
“The best subway I’ve been too, I always get my subs here on
my lunch breaks they always have fresh ingredients the customer service is always great Lavleen is an awesome employee here he always greets me with a smile and ask me how’s my day is going and he makes the best sub I recommend this place 10/10 food and 10/10 customer service“
“Had a really pleasant experience at Subway Tomken! I ordered the Veggie Delite, and everything was fresh and nicely prepared. The restaurant was also clean, organized, and well-maintained, which made the visit even more enjoyable.
A special shoutout to Jassi, who provided such thoughtful and gracious service. She was kind, attentive, and genuinely welcoming. Her warm and considerate approach really stood out and made a simple meal feel like a genuinely pleasant experience.
Exceptional customer service like this deserves to be recognized. Thank you, Jassi, for your kindness and for making my visit such a lovely one! 🥰🥪✨The cookie tastes so good as well.
I’ll definitely be happy to come back again!“
“Came over after Biryani Master told me I had to wait 25 mins for food. Either way I was pleasantly surprised to see how fast my sub was prepared by the lady behind the counter. She was very efficient and I even told her how much I appreciated her attention to detail. Even though Subways been around for a long time, these days with service lacking in most places, I really appreciated actually seeing someone take pride in their work. Sorry I wish I had taken the lady's name but kudos to her“
“I visited in the morning to buy lunch for my kids. I ordered a large Subway sandwich and planned to split it at home, but when I mentioned it was for my kids, the staff kindly cut it in half and even packed each portion separately. It must have been extra work, but I really appreciated the thoughtful service. My kids said it was delicious and enjoyed it a lot. Thank you—I’ll definitely be coming back again.“
“I ordered a pickup from the uber app. I went little bit earlier then the pick up time and obviously my order wasn’t ready. The lady who was working at that time asked me about my order and when i told her that i am bit early, she politely answered me that no worries i will prepare your order.She prepared order infront of me. And trust me she prepared a best subway for me. Very nice customer service.I ordered vegetarian subway with veggie patties. All vegetables and sauces were in perfect amount. It was so delicious.I will definitely visit this place again.“
“A regular Subway restaurant at a perfect spot. The restaurant is overlooking the international arrivals area at Terminal 1 of the Pearson Airport. Service was fast and staff polite. The place could have been a bit cleaner but, given the location and the traffic it gets, a bit of messiness can be expected.“
““Every day, a group of 5 to 6 of us come to this Subway for lunch. There is only one girl working here; no one else does any work. The girl who works here is very hardworking—she always tries her best, gives everyone a good deal, and provides great customer service. But we always need two people here, and she is working alone. A lot of customers don’t have time to wait for their food. We have a short lunch break, and we need to buy and eat quickly. But I don’t understand why the owner doesn’t hire a second person here.”“
“I visited this Subway location last evening and had a tuna sandwich. Despite the store being extremely busy and only one employee managing everything, she provided excellent service with a smile. Her efficiency and positive attitude made the experience enjoyable.“
“Fantastic service !
We were having a musician's conference not far from this subway. I contacted the owner and asked if they could fill an order for 76 sandwiches, snack, and drink and he confidently indicate that he and his team could manage the order.
There were many special dietary issues in the order, and this subway delivered all the sandwiches on time to our location, with each bag labeled with the recipient's name (I had provided a list each person's requirements).
After delivery, the owner said that if there was any problem, the could rectify things in minutes. They also followed by phone about 30 minutes later.
There weren't any problems. Everything was perfect! Well done.“
“I visited Subway today and ordered three sandwiches. I wanted to share a quick note of appreciation for “Kiran”, who assisted me. Even though I had a multiple-sandwich order, she prepared everything with great patience and care. I really appreciate her helpful attitude and excellent service. Thank you, Kiran!“
“Our flight arrived after midnight and we stopped here on our way out of the terminal for some food. We were pretty hungry due to the length of our flight and no in flight food (COVID). The young man working night shift here really had no cares to give. It was highly entertaining watching him throw the cheese and meat onto the sub with no care BUT... this was honestly the tastiest sub from Subway that I have had. Maybe he's onto something.....“
“Experienced Staff - That's one thing you look for at Subways. I usually have my lunch here and I always get fresh baked bread (you wont find this everywhere) - staff is friendly and the place is clean even though its quite busy location and lunch hours.“
“Gurleen, is the best!!! I absolutely love her at this location.. she is the reason why I keep coming because not only is she great with her customer service… but she remembers my order!!! So if I come here and I can’t find here I will just end up going to fire house sub… we need workers like her who appreciate the quality for great experience at subway… you guys are lucky to have her. thank you Gueleen I love you…. Shen🤍“
“I went there today afternoon. It was Pardeep who helped me with the order. She was very patient and helpful. I wanted the wraps on a platter and she had taken an extra step to help me on that situation. I really value your service and patience that you showed today.
Thank you so much Pardeep for making my day.“
“I had a great experience at Subway today. The restaurant was clean, the food was fresh, and the service was excellent. A special thanks to Riya for her friendly attitude, professionalism, and attention to detail while preparing my order. She made the experience enjoyable and ensured everything was made exactly as requested. Outstanding customer service like hers is truly appreciated. Keep up the great work, Riya!“