Dairy Queen Grill & Chill

$ • Fast Food, Ice Cream, Burgers

Hours today·

About Dairy Queen

This Dairy Queen Grill & Chill location offers quick, friendly service with correct orders and helpful staff. Customers enjoy new summer blizzard flavors like Picnic Peach Cobbler with caramel drizzle. The restaurant is praised for good food, great ice cream, and a veteran discount. It is known for being kid-friendly and providing a hot, tasty meal with efficient and friendly staff. Many recent visitors noted the food quality is impressive for a fast food place, and the crew is often described as on point, delivering top-notch customer service. Recent visitors also say the food is absolutely amazing, the fries are good, and the Blizzard is turned upside down and doesn’t fall out. The royal New York cheesecake is to die for, though the amount of cheesecake can be hit or miss.

However, the experience can vary depending on the time of day. While the daytime staff is described as fast, friendly, and clean, the night crew is reported to be rude and unprofessional, with some customers mentioning questionable behavior and issues with food quality and service at night. Some visitors say the staff are tired and sluggish, and orders can have too much ketchup or be missing barbecue sauce. One reviewer shared a frustrating online order experience, but overall, the restaurant remains well-regarded during the day. Customers also appreciate the ability to pick up special treats like a Mint Chocolate Chip Ice Cream Cake through the drive-thru, making Dairy Queen a convenient choice for quick and tasty desserts.

Customers' Favorites

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Dairy Queen Reviews

3.3
202 ratings
5
31%
4
19%
3
7%
2
4%
1
39%
Food
3.6
Atmosphere
3.2
Service
3.3

Share your opinion about Dairy Queen Grill & Chill

I have no beef with the food quality, but employees turning their open sign off hours before they actually close is a red flag.If I was the owner, I would be very concerned why?
On Nov 5th when picking up my $42.99 online order at King City DQ I was told the fish sandwich was not available so my order would be $38. Because it was an online order they asked that I pay the $38 and my card would be reimbursed $42.99. So far no reimbursement, and no acknowledgement. After multiple calls to the store, staff always tells me they'll call me back or have the general manager Michael call me. But after over a month, still nothing. I'm very disappointed in the management...read full review
Whoever worked the night on 10/07, they were the best crew and gave great service. I had to give a shout out!

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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