4.5
Superb
76 Reviews
1050 Brinton Rd, Pittsburgh · 6.61 miles
Customers’ favorites
- 'Shrooms and Swiss Mushroom Burger
- lg Big Damage Brisket Pizza
- White Pizza with Mushrooms
- Yinzer Quesadilla Burger
“Great Food and Atmosphere, Some Service Concerns I recently moved to the Braddock Hills area and was excited to revisit this spot, which used to be Folie’s a few years back. The food here is absolutely delicious, and it’s the perfect place to grab a bite, enjoy a margarita, and relax. That said, I’ve had a few experiences with a particular staff member that were concerning. While most of the team has been friendly and welcoming, However, barmaid (JESS who served me February the 7th around 1:49 p.m.) has been noticeably short and dismissive on a couple of occasions. For example, there were times when she rolled her eyes or responded curtly when I greeted her, even though previous visits had been pleasant. I even had an instance where my drink was placed at the very edge of the bar in a way that felt intentionally difficult. I did call to bring this to the manager’s attention to address it, no and she allegedly answered the phone as the manager, and to my experience the manager is a gentleman as well as the owner. I wanted to share it here as well. I’ve spoken with other patrons who’ve noted that her personality can sometimes affect the overall experience. While I understand everyone can have an off day, consistent professionalism and courtesy are essential in customer service, especially in a neighborhood gem like this one. Overall, I truly enjoy this restaurant—the food, ambiance, and most of the staff make it a wonderful place. I hope this feedback can help ensure all customers feel welcome and respected while maintaining the great atmosphere that makes this place special.You just never know who you're serving and your establishment 🌿 Community Advocate #nobulliesallowed”
Pubs · $$
