Customers` Favorites
Customers` Favorites
“Ever since this restaurant opened up it's always a good experience. Food nice and hot and staff is always welcoming and friendly. There was a few times in which I was given "coupons" for a free item when I had to wait for a long time with food.
But on top of that, I would like to specifically thank Todd and the other associate that was with him. My car broke down in the drive through today and they came out promptly to help push my car out and into a safe parking space.
You guys are wonderful, and Todd, you have an amazing staff!“
Customers` Favorites
“I always get the brown stew chicken (FIRE)🔥🔥 I haven’t had oxtails in a minute so I decided to try again PHENOMENALLY COOKED!! perfection in a platter seriously. 10/10 would recommend to all my friends but I wanna keep this spot to myself so bad lol. Definitely worth the money!“
Customers` Favorites
“Memorial Day Monday and somehow they only had two people working. The young lady working the “front” by herself was super pleasant and professional despite totally inundated with customers and very odd questions. I dont know her name but she did an amazing job… if she isn’t a manager already, she should be TOMORROW!“
Customers` Favorites
“I stopped going years ago due to the level of service. However, since Chris has started there, his patient and friendly demeanor has me visiting again. I give 5 stars now thanks to Chris's level of service and those delicious Chipotle cantina tacos! Keep up the great work!“
Customers` Favorites
“I personally haven’t been here but my mother was adamant I post how well she was treated by the manager Emmanuel. He went above and beyond to fix a order she had placed a day prior. Sometimes it’s hard to find people who take pride in their jobs so thank you Emmanuel for making my mother happy!(She was so happy with the customer service she is telling everyone!)“
Customers` Favorites
“I placed an order online for what I thought was my Papa John’s in North Wilmington. I placed it for Brookhaven. After waiting at the North Wilmington location for 30 mins (they were really busy and short staffed), I realized my order went to Brookhaven. I called Brookhaven and explained what happened and that I would be there in 20 mins. When I arrived, I was greeted by Willis as soon as I walked in the door. He told me that he felt bad after speaking with me and made us a fresh pizza and Oreo bites. We live in a time where people don’t go the extra mile for customers anymore so I was really surprised when Willis did just that. Thank you Willis for providing exceptional customer service.“
Customers` Favorites
“Every-time I order online through ubereats or DoorDash they always forget to add something in the bag. I literally order two kids meal and two 2pc kfc deals and they brought me one 2pc kfc meal deal that’s literally a hold combo missing , and instead of telling people food is not available they send the orders out and customers like me have to deal with DoorDash or Uber eats and fight just to get our money back when the store mess up. At this point the only way to make sure they make the order is right is to drive there out there myself I’m so tired of them always messing up. ********UPDATE******* I went to the drive thru on 11/4/24 and thanks to Matiesha for her outstanding customer service! She literally changed my entire opinion about this location, and the food was completely fresh. I had so many bad delivery experiences and this one contact with Matiesha was so nice and pleasant . I am changing my review from the one star lol.“
Customers` Favorites
“The restaurant messed up our order, but there was a gentleman working there today that made it right with us. He was extremely kind and polite and I appreciated it. 6/4/24 at 8:00 pm. He went above and beyond to take care of us, but it was his politeness and respect that stood out.“
Customers` Favorites
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“I love Freddy's ~ Ordered Childrens Meals of Chicken Tenders with Fries & sm drink & Cheese burger with Fries & sm Drink ~ They were Delicious ~ Everything was Hot & Tasty with Quick Service & Friendly Staff !“